business logo of Custom Ink

Custom InkReviews 7,272

2.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Custom Ink?
grey star
grey star
grey star
grey star
grey star

Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
This company does not typically respond to reviews

We monitor reviews for authenticity

Sharon W.
California
1 review
0 helpful votes
Follow Sharon W.
Unfollow Sharon W.
Share Review
Report Review

Everything was awesome! The order process was super easy and when I had questions I immediately spoke to the nicest man named Patrick who helped walk me through my order and how I can make my shirts look even better. They arrived super fast and look great! I will definitely recommend Custom Ink to others and use again when needed. Thank you for a great consumer experience.

Date of experience: September 3, 2020
Lisa H.
California
1 review
0 helpful votes
Follow Lisa H.
Unfollow Lisa H.
Share Review
Report Review

I felt that Custom Ink overall met my expectations. They took great care in making sure my order was perfect. I will definitely be ordering from them again.

Date of experience: September 3, 2020
Tony Y.
California
1 review
0 helpful votes
Follow Tony Y.
Unfollow Tony Y.
Share Review
Report Review

My experience with custom inks was awesome! I placed my order, had to add an extra shirt to my order, and it arrived earlier than expected.

Date of experience: September 3, 2020
Laura U.
California
1 review
0 helpful votes
Follow Laura U.
Unfollow Laura U.
Share Review
Report Review

I had an excellent experience with Custom Ink. My group loves their shirts. We plan to purchase products from Custom Ink again in the future. I just recommend better sizing guidance for different t-shirt manufacturers.

Date of experience: September 3, 2020
Sarah T.
California
1 review
0 helpful votes
Follow Sarah T.
Unfollow Sarah T.
Share Review
Report Review

Good item for the price point. It's nice they give free shipping even on one item. Paying for shipping just adds to the cost of the item.

Date of experience: September 3, 2020
Peter W.
California
1 review
0 helpful votes
Follow Peter W.
Unfollow Peter W.
Share Review
Report Review

I really liked how I was called within an hour of placing my order to resolve an issue with my design so there was no delay!

Date of experience: September 3, 2020
Susan K.
California
1 review
0 helpful votes
Follow Susan K.
Unfollow Susan K.
Share Review
Report Review

I have ordered Custom Ink products and have been extremely satisfied with the product.

Date of experience: September 3, 2020
Bill V.
California
1 review
0 helpful votes
Follow Bill V.
Unfollow Bill V.
Share Review
Report Review

It was my first time doing custom clothing and have tried other sites without ordering. What I liked about this site was the easy and friendly user navigation, quality of product material, choices of designs and the systems of redundancy designed to ensure customer is approving of order. This was helpful for me as I had made errors with sizes and names (on a batch order for multiple people) but was able to edit on subsequent check.

Date of experience: September 3, 2020
Linda O.
California
1 review
0 helpful votes
Follow Linda O.
Unfollow Linda O.
Share Review
Report Review

This shirt is not a woman's cut. It is short and billows out wide. The transfer is awful. There is a gray square on top of the shirt where apparently the iron-on was copied. I would never wear this.

Date of experience: September 3, 2020
Linda E.
California
1 review
0 helpful votes
Follow Linda E.
Unfollow Linda E.
Share Review
Report Review

We have used Custom Ink several times. We have had both large orders and small. Everything we have ordered has been just what we expected. Besides that, the customer service is exceptional!

Date of experience: September 3, 2020
Jeff Z.
California
1 review
0 helpful votes
Follow Jeff Z.
Unfollow Jeff Z.
Share Review
Report Review

Overall I had a great experience with your company. I appreciate custom ink going over and beyond to make sure I was satisfied. My shirts were delivered on time and came out great. Thanks again! :)

Date of experience: September 3, 2020
Elizabeth X.
California
1 review
0 helpful votes
Follow Elizabeth X.
Unfollow Elizabeth X.
Share Review
Report Review

Our experience was great! It was easy to order, shipping was fast and the product was great!

Date of experience: September 3, 2020
Anna C.
California
1 review
0 helpful votes
Follow Anna C.
Unfollow Anna C.
Share Review
Report Review

Very quick and friendly service provided. Satisfied.

Date of experience: September 3, 2020
Pamela C.
California
1 review
0 helpful votes
Follow Pamela C.
Unfollow Pamela C.
Share Review
Report Review

Process was easy, turnover time was fast, although USPS was slow. Overall, fine experience and would gladly use again.

Date of experience: September 3, 2020
Eric F.
California
1 review
0 helpful votes
Follow Eric F.
Unfollow Eric F.
Share Review
Report Review

The lady who helped me was awesome, so kind and helpful! My overall experience was great and delivered early!

Date of experience: September 3, 2020
Andrew N.
California
1 review
0 helpful votes
Follow Andrew N.
Unfollow Andrew N.
Share Review
Report Review

I had a great expirience. It was easy to use, they let me know about everything they were going to do with the shirt and asked if it was okay, and fast delivery.

Date of experience: September 3, 2020
Paul M.
California
1 review
0 helpful votes
Follow Paul M.
Unfollow Paul M.
Share Review
Report Review

Great product, price, and service. I will use Custom Ink again and recommend it to others

Date of experience: September 3, 2020
Dave L.
California
1 review
0 helpful votes
Follow Dave L.
Unfollow Dave L.
Share Review
Report Review

Your technical assistants or artists are fabulous! You always help me create the exact "look" I am aiming for!

Date of experience: September 3, 2020
Nicole P.
California
1 review
0 helpful votes
Follow Nicole P.
Unfollow Nicole P.
Share Review
Report Review

I love the quality of the aprons. The print is well done. I will definitely order other items form Custom Ink.

Date of experience: September 3, 2020
Andrew X.
California
1 review
0 helpful votes
Follow Andrew X.
Unfollow Andrew X.
Share Review
Report Review

A little expensive but great quality! Good purchase.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States