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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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You guys are awesome! I couldn't see one flaw in my order right down to the packaging. Thank you, thank you!
Fast service (one week). Image was better than anticipated
I really do like the shirts and so does everyone i've given them too! Thank you so much!
Great customer service. This is a good company to order from.
CustomInk has been amazing! Your attention to detail are exemplary and greatly appreciated! I was referred to CustomInk via my wife, who has ordered t-shirts for our church's VBS the past several years and I am blown away by your customer service and quality!
I could make the design I wanted and the process was fine. The quality of the t-shirt itself (not sewn on one side with a dark mark around the silk screen) was a disappointment.
Everything was great! I got everything I asked for. Thanks!
It was put together really great and i liked the shipping.
It was very frustrating in the beginning. Not being able to get my logo on the shirt for originality reasons because it made the cost of the shirt so high. I almost opted with another vendor and it seemed the price changed every time I would ask for a quote. I gave up so many times and as you can see from start to finish, it took me weeks before I finally placed an order. I actually became even more frustrated after placing the order because all the previews of the design were wrong, one would be right and the other would be wrong. It finally took me calling and talking to Steven before I could get any peace about my order being correct without any additional fees. Not sure where I am going to go from here to keep my business up and running.
Fast and easy ordering. Good choices and fast delivery!
We live the shirts we get from custom ink. Would like the quote match what's requested online. For example if arm patches are on the design have the quote reflect that price
I found the site easy to use and make a tee shirt I really loved. It was sent quickly.
I had another TERRIFIC experience with Custom ink. My order arrived two days before I was expecting it, and the customer service I received every step along the way was incredible. I am grateful to this terrific team!
Pretty easy to navigate to build the shirt. It was a bit tricky going back to make changes- kept getting kicked out. But. It saved my initial shirt details. I just had to manually update any changes after initial shirt design.
Custom ink is very easy to navigate, has an amazing and easy to work with customer service and always letting you know what is happening with the order
It was so easy to order! I was very pleased that I could make an order for only 2 shirts, and it was still a reasonable price. And the shipping by USPS was quick and reliable too.
The image on the shirt came out even better and more vivid than I was expecting. I can't wait to give it to my husband.
Excellent customer service, quick shipping, great product.
You guys are the best! I always come to you for custom t shirts.
I wish someone would have looked at the shirt color and the graphics colors more closely. They should have made a judgement call based on experience and decided the graphics were too light and did not pop off the shirt. When I received the shirt, you could barely see the graphics. They faded back into the shirt but when reviewing the proof online it had enough contrast and jumped off the shirt. I am not pleased with the service.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.