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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Jim J.
California
1 review
0 helpful votes
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You guys are awesome!
August 12, 2020

You guys are awesome! I couldn't see one flaw in my order right down to the packaging. Thank you, thank you!

Date of experience: September 3, 2020
Jennifer X.
California
1 review
0 helpful votes
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Fast service (one week). Image was better than anticipated

Date of experience: September 3, 2020
Jennifer S.
California
1 review
0 helpful votes
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I really do like the shirts and so does everyone i've given them too! Thank you so much!

Date of experience: September 3, 2020
Laura H.
California
1 review
0 helpful votes
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Great customer service
August 12, 2020

Great customer service. This is a good company to order from.

Date of experience: September 3, 2020
Diane N.
California
1 review
0 helpful votes
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CustomInk has been amazing! Your attention to detail are exemplary and greatly appreciated! I was referred to CustomInk via my wife, who has ordered t-shirts for our church's VBS the past several years and I am blown away by your customer service and quality!

Date of experience: September 3, 2020
Stephanie G.
California
1 review
0 helpful votes
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I could make the design I wanted and the process was fine. The quality of the t-shirt itself (not sewn on one side with a dark mark around the silk screen) was a disappointment.

Date of experience: September 3, 2020
Tom W.
California
1 review
0 helpful votes
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Everything was great!
August 12, 2020

Everything was great! I got everything I asked for. Thanks!

Date of experience: September 3, 2020
Adam A.
California
1 review
0 helpful votes
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It was put together really great and i liked the shipping.

Date of experience: September 3, 2020
James A.
California
1 review
0 helpful votes
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It was very frustrating in the beginning. Not being able to get my logo on the shirt for originality reasons because it made the cost of the shirt so high. I almost opted with another vendor and it seemed the price changed every time I would ask for a quote. I gave up so many times and as you can see from start to finish, it took me weeks before I finally placed an order. I actually became even more frustrated after placing the order because all the previews of the design were wrong, one would be right and the other would be wrong. It finally took me calling and talking to Steven before I could get any peace about my order being correct without any additional fees. Not sure where I am going to go from here to keep my business up and running.

Date of experience: September 3, 2020
Elizabeth X.
California
1 review
0 helpful votes
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Fast and easy ordering
August 12, 2020

Fast and easy ordering. Good choices and fast delivery!

Date of experience: September 3, 2020
Mark U.
California
1 review
0 helpful votes
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We live the shirts we get from custom ink. Would like the quote match what's requested online. For example if arm patches are on the design have the quote reflect that price

Date of experience: September 3, 2020
Dave C.
California
1 review
0 helpful votes
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I found the site easy to use and make a tee shirt I really loved. It was sent quickly.

Date of experience: September 3, 2020
Tom F.
California
1 review
0 helpful votes
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I had another TERRIFIC experience with Custom ink. My order arrived two days before I was expecting it, and the customer service I received every step along the way was incredible. I am grateful to this terrific team!

Date of experience: September 3, 2020
Nancy T.
California
1 review
0 helpful votes
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Pretty easy to navigate to build the shirt. It was a bit tricky going back to make changes- kept getting kicked out. But. It saved my initial shirt details. I just had to manually update any changes after initial shirt design.

Date of experience: September 3, 2020
Adam E.
California
1 review
0 helpful votes
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Custom ink is very easy to navigate, has an amazing and easy to work with customer service and always letting you know what is happening with the order

Date of experience: September 3, 2020
Charles V.
California
1 review
0 helpful votes
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It was so easy to order! I was very pleased that I could make an order for only 2 shirts, and it was still a reasonable price. And the shipping by USPS was quick and reliable too.

Date of experience: September 3, 2020
Paul T.
California
1 review
0 helpful votes
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The image on the shirt came out even better and more vivid than I was expecting. I can't wait to give it to my husband.

Date of experience: September 3, 2020
Carol P.
California
1 review
0 helpful votes
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Excellent customer service, quick shipping, great product.

Date of experience: September 3, 2020
Donna Y.
California
1 review
0 helpful votes
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You guys are the best!
August 13, 2020

You guys are the best! I always come to you for custom t shirts.

Date of experience: September 3, 2020
David D.
California
1 review
0 helpful votes
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I wish someone would have looked at the shirt color and the graphics colors more closely. They should have made a judgement call based on experience and decided the graphics were too light and did not pop off the shirt. When I received the shirt, you could barely see the graphics. They faded back into the shirt but when reviewing the proof online it had enough contrast and jumped off the shirt. I am not pleased with the service.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States