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Custom Ink Reviews Summary
Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Customer service was extremely helpful in finding as close to what was desired, as possible. Efficient, knowledgeable.
Custom Ink continues to offer the best customer service of any company I have ever conducted business with. They are always professional, courteous, and more than willing to be of assistance in any way they can. They are excellent at what they do. Our products are high quality and have received numerous compliments. I will definitely continue to order our products from Custom Ink. 10 out of 10!
The prints were expensive, but worth it; best branded t-shirts I've ever gotten!
Once again, Custom Ink has come through for me for quality personalized t-shirts to give out as thank you gifts! Both times, I received my shirts ahead of the guaranteed date. The quality of the shirt and the printing are top notch! Reasonably priced, even with the 10% added for faster the delivery on this order! The website itself is so user friendly. It made it very easy for me to design exactly what I was looking for!
I enjoyed working with such great group of professional. Great service, great product.
Second time I have used Custom Ink. Both times an excellent experience. Will use again.
Great experience, again, with Custom Ink! My order looks awesome and delivery was very quick!
Overall I loved Custom Ink, and was very thankful to have a website so easy to use! I would like to know next time how to set up a fundraiser where it would ship directly to the houses of people out of state. That's my only thing!
The staff was professional, helpful and great to work with. I would recommend your services to anyone.
Great. Good price. Good quality. Easy to order. Quick and on time service. Very happy.
The printing/product was terrific -- the customer service Rep was even MORE terrific! VERY happy with all things, start to finish. THANK YOU!
Loved the design options, and the customizablility of the website! I went in with a few, somewhat abstract, thoughts and found the vision easily refined by the website! The shirts came quicker than estimated, fit as expected, and the design print was perfect. I spent some time in a customer service chat exploring other design printing options outside of shirts and was incredibly impressed with the assistance I was given! It's hard to justify spending so much on "a t-shirt", but all of the above mentioned praise is why that makes sense, and why I will use your services again!
The gaiters turned out awesome! Love the color and print! So happy we had the option of ordering a minimum of 12, we are a small business with only six people so this was perfect.
We ordered face masks, and they are wonderful. Everyone loves them, and we are putting in a second order - we had to give so many away. The masks are more comfortable than most and easier to use if one wears glasses - the glasses don't tend to fog up. Great product, great service, great company. Thanks!
While I was ordering the items there's a note section and in there I included a note saying what the writing was under my logo because it's very small and when I received my merch it was still written incorrectly even though I had left a note clarifying what it said.
Everything about this company is Premium including the price. I was going to purchase business cards as well but chose Vista Print instead. Couldn't justify paying that cost for a business card.
Truly remarkable experience! The sweatshirts were excellent quality, the print was beautiful and perfect, and customer service was far beyond my expectation. And if that wasn't enough, my order arrived a week earlier than I expected! Bravo to a great team, a great product, and superb service!
I have used your company year after year. This is the first year we ordered face masks instead of t shirts. They are amazing As always an awesome easy experience.
My overall experience with Custom Ink has been great! Will highly recommend to all my friends and family who want custom gear!
I would use them again as I'm a repeat customer. Just make sure your pictures turn out right if you use them for your product
From the business
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members