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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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George I.
California
1 review
0 helpful votes
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It was an easy process coupled with amazing customer service, great customization and fast shipping. What more can you ask for?

Date of experience: September 3, 2020
Cynthia G.
California
1 review
0 helpful votes
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Very helpful
August 10, 2020

Very helpful. Great service. Was told that the shirts run small but wasn't sure how much. Will reorder again.

Date of experience: September 3, 2020
Sandra J.
California
1 review
0 helpful votes
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The process was quick and easy. This was my first time trying your services and I loved it. Will be using it again.

Date of experience: September 3, 2020
John G.
California
1 review
0 helpful votes
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Anyone that has helped us from Custom Ink has been patient and knowledgeable. The product ships quickly and comes packed very well.

Date of experience: September 3, 2020
Paul K.
California
1 review
0 helpful votes
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I just wasted over a thousand dollars on shirts that look like garbage. I can't sell these. I can't even give them away for free because they look so terrible. Thanks for the high-priced rags-

Date of experience: September 3, 2020
Eric V.
California
1 review
0 helpful votes
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A few days after my initial order, I added one extra tshirt (size XXL). A customer service rep emailed to let me know that he modified my original order to include this T-shirt at the bulk price. I so appreciated this stellar level of customer service! Thank you for going above and beyond to keep your customers happy. I will definitely order from you next time and will recommend you to friends!

Date of experience: September 3, 2020
Steven H.
California
1 review
0 helpful votes
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You didn't spell check as mentioned so the shirt is no good ruined! The word Fragrance was spelled wrong as well as renown two muss typo's

Date of experience: September 3, 2020
Michael W.
California
1 review
0 helpful votes
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I had a great experience buying shirts from Custom Ink. Whenever I encountered a problem, whether it was sizing down the design for kids shirts, finding a color match, or anything else, I was able to contact the customer service chat line and they were always very helpful. The website makes it very easy to create a cute t-shirt design, and there are so many tools that I discovered during the process. Would buy shirts from Custom Ink again!

Date of experience: September 3, 2020
Melissa W.
California
1 review
0 helpful votes
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Thank you Custom Ink!
August 10, 2020

Thank you Custom Ink! After canceling numerous activities during the summer of 2020, your custom shirts were the highlight our staycation! Though a pool in Virginia is hard to compare to a week in the Caribbean, our "Village Va Cay 2020" shirts have made another precious memory for us to cherish until our toes are hopefully in the sand in Barbados next year!

Date of experience: September 3, 2020
Mark B.
California
1 review
0 helpful votes
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I have been ordering from CustomInk for over 5 years now. I've always had a positive experience.

Date of experience: September 3, 2020
Amy L.
California
1 review
0 helpful votes
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I enjoy my experiences with Custom Ink. Every time use design a shirt, I'm satisfied with the finished product.

Date of experience: September 3, 2020
Thomas Y.
California
1 review
0 helpful votes
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We love Custom Ink!
August 10, 2020

We love Custom Ink! They go above and beyond for every order we place!

Date of experience: September 3, 2020
Adam V.
California
1 review
0 helpful votes
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The custom Ink team has done a outstanding job overall from the start of the project and at the end of the project. I admire the prompt feed back and the professionalism. I'm looking forward to doing business again in the near future. Thanks for your efforts and hard work.

Date of experience: September 3, 2020
Peter U.
California
1 review
0 helpful votes
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The customer service rep I worked with was really effiecient and customer-service oriented. I was working on a last-minute project for a wedding and she gave me everyu confidence my order would be completed and arrive on time. It did. Thank you.

Date of experience: September 3, 2020
Barbara S.
California
1 review
0 helpful votes
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What was shown on the website was exactly what showed up! No surprises!

Date of experience: September 3, 2020
Brenda I.
California
1 review
0 helpful votes
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Fantastic customer service, including help with design AND an unsolicited credit for re-using our logo in a didn't way. Thanks

Date of experience: September 3, 2020
Patricia X.
California
1 review
0 helpful votes
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I have always enjoyed my experience with Custom Ink. They are responsive and very helpful. They also are great at communicating any problems quickly and efficiently.

Date of experience: September 3, 2020
Amanda Z.
California
1 review
0 helpful votes
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I've found that Custom Ink is more expensive then other online print places. That being said they have a bigger variation of products, customer service is great and the website including the layout tool Is easy to navigate and use. They also keep you in the loop at every step through the printing process. I will continue to use Custom Ink for my printing needs indefinitely.

Date of experience: September 3, 2020
Bob N.
California
1 review
0 helpful votes
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My experience was amazing, this is the third time i've used Custom Ink and I will continue in the future. You kept your word on the delivery date, which means a lot. I'm glad there are companies out there that still care about providing customer service, seems like nowadays companies feel like they're doing you a favor, instead of the other way around. Thanks so much!

Date of experience: September 3, 2020
Susan G.
California
1 review
0 helpful votes
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LOVED the level of customer service that was provided by custom ink. They were so great at heling me make last minute adjustments.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States