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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Ruth F.
California
1 review
0 helpful votes
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Your customer service may be the best I have ever dealt with. I have done two group orders in the past few months, and anytime I had questions or needed anything, the response was always quick and everything I needed was completed. Very impressive.

Date of experience: September 3, 2020
Mark O.
California
1 review
0 helpful votes
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I was very pleased with the quality of the product and the printing of them. The shipping was very good and quick.

Date of experience: September 3, 2020
Kimberly U.
California
1 review
0 helpful votes
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Overall good
August 9, 2020

Overall good. My shirt get here when is was suppose to. My logo color was accurate. The only thing I didn't like was the color of the polo. If you get the black Gildan Ultra Cotton Polo it's not pure black.

Date of experience: September 3, 2020
Janet G.
California
1 review
0 helpful votes
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My third order from CustomInk--always great service and products! Thanks!

Date of experience: September 3, 2020
Dave D.
California
1 review
0 helpful votes
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Great products, great service, and a great experience! Custom Ink is my go-to for custom t-shirts that look professional and make a statement.

Date of experience: September 3, 2020
Chris S.
California
1 review
0 helpful votes
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I absolutely LOVE Custom Ink! When a problem arose, Custom Ink's customer service personnel did everything they could to fix it. I appreciate all of their hard work and dedication to their customers!

Date of experience: September 3, 2020
Thomas T.
California
1 review
0 helpful votes
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For the price and quality of the order I received, I don't think I will be using this company again. I didn't realize the baseline tank top was incredibly low quality, and that the location of the screen prints on the website would be in a different location on the actual shirts. Makes you wonder why even have a precise design function if it won't be replicated.

Date of experience: September 3, 2020
Sandra K.
California
1 review
0 helpful votes
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Overall, I would use Custom Ink again, however I was a little disappointed with how this order turned out. I may need to speak with a rep to get a better understanding for certain limitations before placing an order in the future.

Date of experience: September 3, 2020
Joseph A.
California
1 review
0 helpful votes
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Custom Ink was wonderful to work with. They contacted me to review the order details and my order was delivered on or before the guaranteed delivery date. Product was high quality and I wil continue to work with them in the future.

Date of experience: September 3, 2020
Laura Q.
California
1 review
0 helpful votes
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It s always fun to design products and time from order to delivery was very fast

Date of experience: September 3, 2020
James T.
California
1 review
0 helpful votes
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I'd love more options on 'quantity under six.' Other than that, I've used CustomInk before several times and like it.

Date of experience: September 3, 2020
Jennifer J.
California
1 review
0 helpful votes
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The shirts were easy to design and turned out exactly how they looked on the website. Very satisfied with my experience and purchase. Highly recommended!

Date of experience: September 3, 2020
Elizabeth W.
California
1 review
0 helpful votes
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I was very happy with Custom Ink but would not order from you again because you ship with USPS. As a result of your choice to $#*! with USPS, my package arrive 5 days late for my friend's birthday. This would not have happened if you used a reputable carrier like FedEx or UPS. It's a shame that the USPS is what is causing you to lose me as a customer because if it weren't for that, I would order at least 2 more shirts today alone!

Date of experience: September 3, 2020
James Z.
California
1 review
0 helpful votes
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The customer service and quality of the logo's on my face masks were excellent! I will definitely use custom ink again in the future!

Date of experience: September 3, 2020
Linda X.
California
1 review
0 helpful votes
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First timer, purchased one item just to see. Was not disappointed, will be ordering more. Great selection and a beautiful finished product, with fast service. Thank you

Date of experience: September 3, 2020
Chris U.
California
1 review
0 helpful votes
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I love Custom Ink and am always pleased with the work they do! Thank ya'll so much!

Date of experience: September 3, 2020
Anthony Q.
California
1 review
0 helpful votes
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Custom Ink has the best customer service I've experienced ANYWHERE. I absolutely love working with this company, the teams make sure they can meet as many of my needs as they can every time I order from them and go to lengths that other companies would not want to assist with.

Date of experience: September 3, 2020
Jim Q.
California
1 review
0 helpful votes
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You guys are amazing
August 10, 2020

You guys are amazing. I am so impress on the quick shipment and the design is exactly how I wanted it.

Date of experience: September 3, 2020
Anthony A.
California
1 review
0 helpful votes
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Our order arrived 5 days early, and was exactly what we were hoping for. Customer service reps were really helpful to make our product exactly like we wanted!

Date of experience: September 3, 2020
Andrew O.
California
1 review
0 helpful votes
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The process of designing and ordering was easy and intuitive. I was less than pleased with the result of the artwork on the adult shirts, which appeared the same size as on the kids shirts, instead of being larger to match the shirt size

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States