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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Maria Y.
California
1 review
0 helpful votes
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Overall it was fun to customize a shirt of my own design. It was a gift and the receiver liked it very much it was true to size and did not shrink even after being put in the drier briefly.

Date of experience: September 3, 2020
George H.
California
1 review
0 helpful votes
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Love the lightweight masks. Our camping gang just adored the custom logo! I received them before the promised date!

Date of experience: September 3, 2020
Jeff Q.
California
1 review
0 helpful votes
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Overall, we are quite pleased with the order and should another opportunity come up, we would not hesitate to call on you again.

Date of experience: September 3, 2020
Dorothy Q.
California
1 review
0 helpful votes
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I designed, ordered and had my shirts within a week.

Date of experience: September 3, 2020
Richard J.
California
1 review
0 helpful votes
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Staff was very helpful in answering questions and taking my order. Product arrived on time and met expectations. Would definitely use them again.

Date of experience: September 3, 2020
Paul J.
California
1 review
0 helpful votes
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Overall experience from product to customer experience was great.

Date of experience: September 3, 2020
Peter D.
California
1 review
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The whole experience was great! Customer service exceeded expectations, and our shirts came earlier than promised!

Date of experience: September 3, 2020
Sharon S.
California
1 review
0 helpful votes
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Your customer service is the bomb! They were so helpful on more than one occasion. They were beyond polite and didn't make me feel stupid when I couldn't navigate the website.

Date of experience: September 3, 2020
Anna A.
California
1 review
0 helpful votes
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Love doing business with Custom Ink. Easy to get custom products at a reasonable price. Great experience and customer outcomes.

Date of experience: September 3, 2020
Sam X.
California
1 review
0 helpful votes
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.
August 9, 2020

. Custom Ink are very well organize easy to order and they respond quickly to your questions and concerns while creating your design.

Date of experience: September 3, 2020
Kevin X.
California
1 review
0 helpful votes
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Excellent product, team and experience with / from your company. Thank you!

Date of experience: September 3, 2020
Cynthia Y.
California
1 review
0 helpful votes
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Easy and fun to design! Shipped faster than expected! Great product! Lots of compliments already and people asking how they can get one! Thanks again!

Date of experience: September 3, 2020
Robert D.
California
1 review
0 helpful votes
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Easy to design and order by t shirts. Editing my order was easy too and quick. My order arrived before my promised date which was awesome.

Date of experience: September 3, 2020
Ruth K.
California
1 review
0 helpful votes
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I ordered 40+ shirts (mostly t-shirts and a few sweatshirts) for a family reunion. I used artwork that I created and the screen-printing is great! I ordered various shirt colors, all with the same artwork, and Custom Ink reached out about a possible issue with one of the artwork colors on some of the shirts. It gave me the option to let them fix it how they felt best, that's what I did, and they did great! The process was all very quick, too! Ordered regular delivery (no rush) and had the order in about 10 days. Very happy with this purchase and will definitely order from Custom Ink again!

Date of experience: September 3, 2020
Kathleen X.
California
1 review
0 helpful votes
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The customer service was fabulous during the design phase. I could not be happier with the responsiveness of the folks involved in helping me get the shirts made. Awesome crew of people!

Date of experience: September 3, 2020
Brenda E.
California
1 review
0 helpful votes
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I am pleased with my experience with Customink. The products are great quality; the screen printing just right. Thank you also for the great customer service

Date of experience: September 3, 2020
Karen U.
California
1 review
0 helpful votes
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So far, I have been pleased with the website operations and the assistance of Custom Ink's customer service via the online chat option.

Date of experience: September 3, 2020
Ruth L.
California
1 review
0 helpful votes
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Order process, approval process, delivery all went very smoothly. Will order here again.

Date of experience: September 3, 2020
Eric B.
California
1 review
0 helpful votes
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Custom Ink and all of their customer service professionals have always provided excellent service! They go above and beyond!

Date of experience: September 3, 2020
Andrew G.
California
1 review
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What a fabulous experience! Everything was expected and the customer service was outstanding. Thank you for making this so great!

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States