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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Susan H.
California
1 review
0 helpful votes
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Great experience and easy to use tools and great selection overall. Just should have asked for more design oversight this time!

Date of experience: September 3, 2020
Christine Z.
California
1 review
0 helpful votes
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Staff was courteous and very communicative. The product turned out just as I expected. High quality and a very good price.

Date of experience: September 3, 2020
Melissa U.
California
1 review
0 helpful votes
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10/10 amazing
August 8, 2020

10/10 amazing. Everything was efficient and fast delivery. Will definitely go through custom ink if I ever decide to design a tshirt again.

Date of experience: September 3, 2020
Betty Q.
California
1 review
0 helpful votes
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Not only did you guys make it in a timely manner you reached out to tell me that I needed be okay from Funimation, I got it and you did not hesitate It took you no time at all to fill my order and send it to me. And the actual finished product is better than I could have ever hoped, thank you.

Date of experience: September 3, 2020
Rebecca F.
California
1 review
0 helpful votes
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Order arrived as expected with the quality expected. Fantastic ordering and design process.

Date of experience: September 3, 2020
Chris G.
California
1 review
0 helpful votes
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Great service and quality product. You folks make it easy to do business.

Date of experience: September 3, 2020
Amy G.
California
1 review
0 helpful votes
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I ordered a tee shirt for my daughter's birthday and had to call customer service twice before I got it right and they were very helpful and friendly. She loved the colors and quality of the shirt also.

Date of experience: September 3, 2020
Richard I.
California
1 review
0 helpful votes
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A little hiccup that was caused by us had us calling to check on deliver when we did not receive the shirts. We spoke with Ms. Pate D. And she couldn't have been more helpful. With in minutes of the phone call we had an email from her to approve the design, sizes, color. The whole time she reassured us that we would have the shirts in time for our family vacation. She was very professional. Then we received an email from Ms. Amanda S. As just an additional follow up. I have to say I was impressed by the level of service we received. The shirts arrived early, they are of high quality and the art work was perfect. Hats off to these two Satisfaction Assurance Associates, job well done!

Date of experience: September 3, 2020
Joe J.
California
1 review
0 helpful votes
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My shirt which was completely personalized with my own design got here 11 days early. Very pleased. The shirt was nice material and the printing looked awesome

Date of experience: September 3, 2020
Patricia P.
California
1 review
0 helpful votes
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Great way to put your thoughts on clothing... extremely fast turnaround, always amazes me... love this company... to have creative freedom to keep a design for days then go back to fine tune it before you order is a blessing... alot of times when you place an order and dedign to a local shop you wake up the next day and say darn I wish I could change the design and just tweak it a little... you can do that with the dedign lab and I'm having fun with it... thanks, bruce

Date of experience: September 3, 2020
Richard G.
California
1 review
0 helpful votes
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I can't thank them enough! They did such a good job on my child's fathers memorial shirt! We wanted something different and they helped me pick out the right shirt! Thanks again so much! I highly recommend them!

Date of experience: September 3, 2020
Cynthia M.
California
1 review
0 helpful votes
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I am really impressed! In this day & age of online ordering customer service is usually pretty poor & you never really know if the product you ordered will be of good quality or not. This company has the best customer service I have ever seen they immediately emailed me to let me know they combined my orders saving me a substantial amount of money & they had already credited my credit card. They also kept me up to speed on when my template was done so I could view for any changes. I will definitely be using CustomInk again! Oh and the quality & fit of the shirts spot on! Thank you for exceeding my expectations!

Date of experience: September 3, 2020
Joe T.
California
1 review
0 helpful votes
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The website was very easy to navigate for the custom order and easy to make changes. Loved that it would save the image so I could return to it later. I thought the pricing was a bit high but overall very happy with the order.

Date of experience: September 3, 2020
Robert M.
California
1 review
0 helpful votes
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Custom Ink makes it extremely easy to design, order and receive their products.

Date of experience: September 3, 2020
Jay M.
California
1 review
0 helpful votes
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Overall it was fun and easy to choose and design my company shirts. Many options to choose from, colors and types of materials of shirts. I will be ordering again.

Date of experience: September 3, 2020
Joseph I.
California
1 review
0 helpful votes
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The responses were prompt, and they gave alot of assistance with design and placement. The print job was perfect and the quality the masks is excellent.

Date of experience: September 3, 2020
Sarah E.
California
1 review
0 helpful votes
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Custom Ink is my go to! I've used it to make team gear and family vacation wear on numerous occasions (over 5) and not one time was I ever disappointed with the service or quality. The quick and reliable shipment is definitely a plus as well. I highly recommend Custom Ink!

Date of experience: September 3, 2020
Nancy W.
California
1 review
0 helpful votes
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My daughter is an artist and I uploaded a design she drew for the front of a tshirt for our first community celebration and the screen work came out amazingly.

Date of experience: September 3, 2020
Virginia E.
California
1 review
0 helpful votes
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The process could not have been easier. I will continue to order because of how foolproof you make this!

Date of experience: September 3, 2020
Donna H.
California
1 review
0 helpful votes
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Awesome
August 8, 2020

Awesome. Fast. User friendly. Would be great to make it easier to see which colors come in kids size without having to use chart. "Urgent" shipping speed was a LOT.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States