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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Great experience and easy to use tools and great selection overall. Just should have asked for more design oversight this time!
Staff was courteous and very communicative. The product turned out just as I expected. High quality and a very good price.
10/10 amazing. Everything was efficient and fast delivery. Will definitely go through custom ink if I ever decide to design a tshirt again.
Not only did you guys make it in a timely manner you reached out to tell me that I needed be okay from Funimation, I got it and you did not hesitate It took you no time at all to fill my order and send it to me. And the actual finished product is better than I could have ever hoped, thank you.
Order arrived as expected with the quality expected. Fantastic ordering and design process.
Great service and quality product. You folks make it easy to do business.
I ordered a tee shirt for my daughter's birthday and had to call customer service twice before I got it right and they were very helpful and friendly. She loved the colors and quality of the shirt also.
A little hiccup that was caused by us had us calling to check on deliver when we did not receive the shirts. We spoke with Ms. Pate D. And she couldn't have been more helpful. With in minutes of the phone call we had an email from her to approve the design, sizes, color. The whole time she reassured us that we would have the shirts in time for our family vacation. She was very professional. Then we received an email from Ms. Amanda S. As just an additional follow up. I have to say I was impressed by the level of service we received. The shirts arrived early, they are of high quality and the art work was perfect. Hats off to these two Satisfaction Assurance Associates, job well done!
My shirt which was completely personalized with my own design got here 11 days early. Very pleased. The shirt was nice material and the printing looked awesome
Great way to put your thoughts on clothing... extremely fast turnaround, always amazes me... love this company... to have creative freedom to keep a design for days then go back to fine tune it before you order is a blessing... alot of times when you place an order and dedign to a local shop you wake up the next day and say darn I wish I could change the design and just tweak it a little... you can do that with the dedign lab and I'm having fun with it... thanks, bruce
I can't thank them enough! They did such a good job on my child's fathers memorial shirt! We wanted something different and they helped me pick out the right shirt! Thanks again so much! I highly recommend them!
I am really impressed! In this day & age of online ordering customer service is usually pretty poor & you never really know if the product you ordered will be of good quality or not. This company has the best customer service I have ever seen they immediately emailed me to let me know they combined my orders saving me a substantial amount of money & they had already credited my credit card. They also kept me up to speed on when my template was done so I could view for any changes. I will definitely be using CustomInk again! Oh and the quality & fit of the shirts spot on! Thank you for exceeding my expectations!
The website was very easy to navigate for the custom order and easy to make changes. Loved that it would save the image so I could return to it later. I thought the pricing was a bit high but overall very happy with the order.
Custom Ink makes it extremely easy to design, order and receive their products.
Overall it was fun and easy to choose and design my company shirts. Many options to choose from, colors and types of materials of shirts. I will be ordering again.
The responses were prompt, and they gave alot of assistance with design and placement. The print job was perfect and the quality the masks is excellent.
Custom Ink is my go to! I've used it to make team gear and family vacation wear on numerous occasions (over 5) and not one time was I ever disappointed with the service or quality. The quick and reliable shipment is definitely a plus as well. I highly recommend Custom Ink!
My daughter is an artist and I uploaded a design she drew for the front of a tshirt for our first community celebration and the screen work came out amazingly.
The process could not have been easier. I will continue to order because of how foolproof you make this!
Awesome. Fast. User friendly. Would be great to make it easier to see which colors come in kids size without having to use chart. "Urgent" shipping speed was a LOT.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.