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Custom Ink Reviews Summary
Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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They were even willing and able to fix a spelling mistake I had made, after I had placed the order but before the shirts were made.
I was having trouble setting up the front logo on my shirt but as soon as I called customer service they were able to set it up exactly the way I wanted it to be. The logo actually turned out better than I had expected! Communication was excellent throughout and the shirts arrived a few days early. The final product was outstanding and I will definitely be ordering more shirts from Custom Ink in the future.
Absolutely fantastic! I've order many items online, but C. I. delivers fast, everything was perfect. Responses were fast, help was instantly.
Thank you very much for your professional, complete and beautiful product. You have made planning for our family reunion extra special as we will have a great tshirt to wear.
Emery was very helpful and responsive with all my questions and concerns about the t shirt design.
Quick printing and shipping for photo koozies. Final product was high quality and exceeded expectations.
My overall experience was great! I will definitely be shopping again!
I love working with custom ink! Customer service is some of the best I've ever had!
The customer service was great! They fixed my issues and worked with me to make my shirts perfect!
I just did see above. I do and will continue too tell everyone, how great a company you are.
Awesome quality on the Sports Tek tanks and the design is great.
The staff was extremely helpful and so quick to respond. I definitely want to use you guys again, it was so easy and fast
The representative who worked with me was very patient and helpful and made the experience easy.
The site was easy to use and my shirts came out just as expected. The staff was very communicative along the way, ensuring that the end result wasn't left to chance.
I am 100% thrilled with my Custom Ink purchase. I had originally place my order with another company that really messed it up, so I needed a rush on my project. The shirts I ordered came out exactly as expected, and I loved being updated along the way.
Great company to work with and easy to navigate the website.
It was great. I will work with and order from you all again. Printing and shipping was so quick.
I loved the DIY style website. Quality was as good as competitors but with smaller order minimums and faster turnaround. The Hanes T is good quality and pre-shrunk as advertised, but pretty heavy for warm weather. FYI sizing: for a loose fit M and L are a bit too long for me at 5'4" and slim but with broad shoulders - I'm always borderline S/M and the M works better for me; even the L for a super comfy loose fit (I ordered S, M and L to make sure; the "S" is like a "youth" size and for larger body types you're going to want XL or larger.)
I love working with CustomInk! Fast service, great quality projects
It was very easy. I even had to request a revision to the artwork and that was very smooth and fast. I'd use this service again.
From the business
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members