On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
We monitor reviews for authenticity
I am a repeat Custom Ink customer for a reason. Their customer service team is responsive and their print jobs are the best.
I loved it everything was perfect my friends loved it you guys did a phenomenal job I will recommend this to everybody and the price is Affordable
Our custom T- shirts are great. The process for designing them (including on-the-phone advice) was smooth, quick and enjoyable. The product we received was exactly what we hoped for. Thank you!
I am very satisfied with my overall experience. When I submitted my design I was advised to call CustomInk to make sure the design would come out as I hoped. I called and spoke with someone about the design and she helped come up with a better one that would come clearer when printed. The shirts came out beautifully and when I reached out regarding the stains mentioned previously the customer service provided to me was outstanding. I received a prompt reply and all I had to do was send a picture of the stains and was immediately told that a replacement would be shipped to me as soon as possible. I'll be recommending CustomInk to anyone that ever asks me about custom apparel printing.
Custom Ink is awesome. It's extremely easy to use,& has extremely fast shipping. Honestly, I love the work they do.
WHEN EVER THERE WAS A UNSURE ITEM ON SHIRT I WOULD GET A PHONE CALL TO MAKE SURE IT WAS THE WAY I WANTED, INSTEAD OF JUST DESIGNING THE SHIRT AS THEY SEE FIT.
We found that site was easy to use and pricing was good
This has been my third year ordering from Custom Ink for our annual family vacation group! The quality of the shirts are definitely high quality and durable! People have stopped us on the street and asked where we got them from and of course we told them! I also have to add that whenever I've talked to a representative from Custom Ink they have always been professional and courteous!
It was very easy to use. Great selections available and very fast service. Loved the product
Will not and have not gone anywhere else for our group tees and hoodies, excellent quality printing, bright colors, holds up to washing, spectacular customer service!
Still as great as ever and I loved all my finished products. Allows me to make something unique to give to my loved ones and friends.
Very easy to customize our family shirts, very pleased with final product.
Was very easy to design and order and shipping was quick.
My husband has his own business and was slacking when it came to updating his shirts. I'm currently deployed in Iraq and was hoping to find a site that was simple and easy to follow. Your site made it so easy. We thank you for the amazing products!
Easy and fun to select our design, colors, and shirt. We are very happy.
Very impressed, as usual... even more so, this time. I submitted my order, then received an email advising me that the colors I chose may not have enough contrast. Then, a second email that they made some adjustments on my design to make it look more natural. Many thanks!
Brianna and Yazmin (sp) were so great to work with. Had a last minute change that I gave over the phone and it was not a problem. Shirt turned out just perfect and can't wait to see the reaction from my brother and nephews. Thank you for making this a great experience and providing a special gift to be enjoyed for years to come.
I was very happy with the speed of shipping, and I was very pleased with overall experience with the company.
2nd year in a row ordering JR Tennis Program shirts through custom ink. This year I had parents pay for their own and select their own sizes for their children. Shipping was free and sent to me with an organized list of names and sizes.
The process is easy and their communication is good.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.