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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Jason B.
California
1 review
0 helpful votes
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I have used CI for various groups and projects at least 10 times, and have been beyond satisfied with each experience. The ease of use, clear communication, and rapid service make creating t-shirts a seamless endeavor.

Date of experience: September 3, 2020
Jay X.
California
1 review
0 helpful votes
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Everything from start to finish was exceptional! Very professional and met all of our needs! Definitely will recommend!

Date of experience: September 3, 2020
Patricia Z.
California
1 review
0 helpful votes
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Overall, I was satisfied with the experience. The website was user friendly and the finished product was exactly as expected.

Date of experience: September 3, 2020
Dorothy D.
California
1 review
0 helpful votes
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It was a great experience, I think the packaging organization needs some improvement and there needs to be better options with sizing of logos for multiple size shirts

Date of experience: September 3, 2020
Ben C.
California
1 review
0 helpful votes
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The shirts exceded my expectations. The website was easy to use and I ended up with fabulous shirts. Overall I would definitely use customink again.

Date of experience: September 3, 2020
Angela B.
California
1 review
0 helpful votes
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My order arrived ahead of schedule and I couldn't be happier! The quality of the shirts and the screen are top notch. Thank you for making this process so easy and affordable

Date of experience: September 3, 2020
Helen G.
California
1 review
0 helpful votes
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I was impressed with the simplicity of the website. Very easy to navigate with many design options

Date of experience: September 3, 2020
Robert F.
California
1 review
0 helpful votes
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Overall it was a good experience. Just wish the material would have been softer.

Date of experience: September 3, 2020
Eric O.
California
1 review
0 helpful votes
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I received an email stating that my order had been lost in transit, and that an immediate replacement order would be sent. The order had actually arrived several days before I got the email, and days before I was expecting them. I was able to contact customer service before the replacements were sent, but I appreciated the quick "fix" to the problem. ALL the grandkids visit for a week during the summer and their t-shirts have become something they look forward to each year. (This year the older kids even helped design next year's t-shirt.) Custom Ink has become an important and enjoyed part of our family summer tradition.

Date of experience: September 3, 2020
Patricia I.
California
1 review
0 helpful votes
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The execution was great, quality of the production impeccable, Timeliness from start to finish.

Date of experience: September 3, 2020
Michelle H.
California
1 review
0 helpful votes
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Love the custom ink team, have been awesome every time I've called in. Very fast turnaround

Date of experience: September 3, 2020
Maria Q.
California
1 review
0 helpful votes
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The colors were an excellent match. The quality of the print was very good. I which the image would have been about 15% larger. The quality of the t shirt was very good.

Date of experience: September 3, 2020
Margaret Z.
California
1 review
0 helpful votes
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Great company
August 6, 2020

Great company. Horrible description and advertising

Date of experience: September 3, 2020
Thomas H.
California
1 review
0 helpful votes
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I have ordered from custom ink on two different occasions and I am not disappointed. I love the customer service and how much they care about your products!

Date of experience: September 3, 2020
Joe G.
California
1 review
0 helpful votes
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Wonderful experience and products and quality - I'm a repeat customer. Just gotta get that volume up to get the price down :)

Date of experience: September 3, 2020
Anna X.
California
1 review
0 helpful votes
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It is super easy to make costume hoodies and shirts and they turn out amazing will differently be ordering more

Date of experience: September 3, 2020
Jack R.
California
1 review
0 helpful votes
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Excellent product and customer service. Now just source bigger masks and you'll be perfect!

Date of experience: September 3, 2020
Maria Q.
California
1 review
0 helpful votes
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Its seems that uploading custom artwork is only a viable option when the art itself is simplistic, my shirt looks like something your would win at a carnival.

Date of experience: September 3, 2020
Janet H.
California
1 review
0 helpful votes
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I am extremely pleased with everyone at Custom Ink. Everyone has been very helpful. I haven't received my shirt yet but I have heard from several people and they are all very pleased with shirts. I will definitely recommend Custom Ink to anyone who wants to have shirts made.

Date of experience: September 3, 2020
Kathleen G.
California
1 review
0 helpful votes
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There is nothing I would say bad about anything with this transaction. Great in every respect

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States