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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Janet B.
California
1 review
0 helpful votes
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Custom ink was the perfect option for my bachelor party shirt design. The website was extremely user friendly and the design platform made it simple and fast to create the shirt I wanted. Tons of options and styles made me happy to know I could make the best shirt for the occasion. Customer service also assisted in changing a size of one of my shirts in the order in no time at all and delivery was right on time as promised.

Date of experience: September 3, 2020
Nicole Z.
California
1 review
0 helpful votes
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Love it, they had to change my design but we worked together I denied many times but they still Gave me a solid design and exactly what I wanted! :) thanks to the team at custom ink!

Date of experience: September 3, 2020
Ruth B.
California
1 review
8 helpful votes
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Custom Ink was amazing. They worked with me every step of the way. I had my own design set for baby blue Hanes tag list shirt. They sent me a proof screen printed shirt. I hated it and they helped me change my shirt color so I could get a Digital print. Let me tell you it came out why better then I could ever imagine. Shipping was not delayed after all the changes I still got it on time. Awesome job and I will definitely use Custom Ink for ally custom shirts.

Date of experience: September 3, 2020
Tom Q.
California
1 review
0 helpful votes
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I never have problems with this company even when my shipment was delayed somehow it still arrived on time like they said it would. This is a truthful company

Date of experience: September 3, 2020
Jay P.
California
1 review
0 helpful votes
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Overall expererience is ok- when ordering $2500 worth of products it would have been nice to have a discount, like many other companies offer. I notice I did not get any offers in this order which is disappointiing- would like to order more, but not a lot of incentive.

Date of experience: September 3, 2020
Martha H.
California
1 review
0 helpful votes
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I am very impressed by the prompt delivery and quality of the products. I ordered shirts, sweatshirts and masks and had fun creating the look of each. I will definitely order again!

Date of experience: September 3, 2020
Jim J.
California
1 review
0 helpful votes
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Awesome customer service and incredibly quick turn around!

Date of experience: September 3, 2020
George N.
California
1 review
0 helpful votes
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We had some shirts made by you before that really didn't look to good but probably was bad design on our end. This order looked really nice. Logo popped on the darker shirt and you did the gradient in the Roadway Steel very nice. We will probably do dark hoodies on our next order with the same logo design.

Date of experience: September 3, 2020
Martha F.
California
1 review
0 helpful votes
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I love the shirts that came and I paid for rush shipping and was surprised that it came faster than expected which was great!

Date of experience: September 3, 2020
Tony A.
California
1 review
0 helpful votes
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Always have great product and service and so easy to design your product!

Date of experience: September 3, 2020
Bill A.
California
1 review
0 helpful votes
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I was very impressed with the way the tee shirt turned out. The team did an exceptional job. I will definitely be ordering again. Thanks so much!

Date of experience: September 3, 2020
Nicole V.
California
1 review
0 helpful votes
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I have previously tried to have my shirt made with a different website (Spreadshirt) and they were a JOKE! Very unprofessional. But Custom Ink made my shirt and it was perfect. I will always go with them for what I need.

Date of experience: September 3, 2020
Margaret A.
California
1 review
0 helpful votes
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Way more than I had hoped for. Very cool, fast and great quality.

Date of experience: September 3, 2020
Pamela C.
California
1 review
0 helpful votes
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I had to learn how to make shirts for my event at the last minute because my graphic designer doped the ball. I can not believe I was going to pay someone to do this job. Custom Ink made it so easy for me to learn to design, had better prices than hiring a designer, and a more professional look. Plus, I got to add detail just the way that I wanted. I payed for expedited shipping and the shirts arrived well before the estimated date which allow me to get my shipment out on time. Thank you Custom Ink I could not thank you enough. I am now using the fundraiser feature, and it is going very well.

Date of experience: September 3, 2020
Deborah X.
California
1 review
0 helpful votes
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Pretty expensive option but the shirts come out great if you pay for extra quality.

Date of experience: September 3, 2020
John D.
California
1 review
0 helpful votes
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Experience with Customink (aside from tee shirt material) was top notch-service, website, ordering, quick delivery. Tee shirt material dragged down overall experience.

Date of experience: September 3, 2020
Kathleen E.
California
1 review
0 helpful votes
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I am happy I chose you guys you have good customer service and people are happy with the shirts. Thanks

Date of experience: September 3, 2020
Steve F.
California
1 review
0 helpful votes
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Great job, very happy with the out come. I didnt see a way to put anything on the back which i would have liked. However the finished product came out wonderful

Date of experience: September 3, 2020
Dan G.
California
1 review
0 helpful votes
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All around great experience. The team was responsive, and Jim had excellent suggestions about the types not shirts that would work best for the effort. The final product was really well-received by the people who will be wearing them during and after the show. And deliveries both showed up early. The kids have a great keep-sake from an otherwise terrible year. Many thanks!

Date of experience: September 3, 2020
Jack X.
California
1 review
0 helpful votes
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You guys are amazing i saw the commercial 2 days later my shirt came.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States