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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Christine O.
California
1 review
0 helpful votes
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Designing on Custom Ink is easy to navigate and FUN! Lots of options and with a little practice and you can add, move, and change elements until you get the design you want. Printing on the shirt is clean-lined and bright.

Date of experience: September 3, 2020
Bill G.
California
1 review
0 helpful votes
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All good vary happy with it all... little pricey! Would be more likely to order again if not as expensive...

Date of experience: September 3, 2020
Jack Q.
California
1 review
0 helpful votes
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My experience was awesome & I will definitely be using custom ink again!

Date of experience: September 3, 2020
Maria V.
California
1 review
0 helpful votes
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Intuitive website, easy to design and edit, vast variety of options/products to choose from, fast delivery. Highly recommend.

Date of experience: September 3, 2020
Brian Y.
California
1 review
0 helpful votes
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The service Custom Ink provides is flexable and very easy to use. I just receibed my order and I am already working on another design.

Date of experience: September 3, 2020
Carol V.
California
1 review
0 helpful votes
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Custom ink was great
August 7, 2020

Custom ink was great. I wish I had more information on the mast itself before creating the custom ones.

Date of experience: September 3, 2020
Laura I.
California
1 review
0 helpful votes
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The Website is easy to navigate. Customer service was good and called with recommended changes before printing. However, the actual screen printing on the shirt is not that great. Some images are off center, some aren't straight and some overlap the seams on the pocket. Definitely not something I would be proud to sell to a client. Very disappointed in the screen printing.

Date of experience: September 3, 2020
Elizabeth J.
California
1 review
0 helpful votes
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Great service
August 7, 2020

Great service. Templates easy to use and able to design exactly what we wanted. Order was processed quickly and shipped even faster than I thought. Great company and will use again

Date of experience: September 3, 2020
Melissa I.
California
1 review
0 helpful votes
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The site was easy to navigate, and the team communicated effectively. I felt that we worked together on producing something I really liked.

Date of experience: September 3, 2020
Bill Q.
California
1 review
0 helpful votes
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Custom Ink helps me figure out exactly what I want. :)

Date of experience: September 3, 2020
Patricia W.
California
1 review
0 helpful votes
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The company very professional, efficient and the customer service is very thorough. Most importantly though, they do beautiful work. I'm so happy with Products I had made with Custom Ink.

Date of experience: September 3, 2020
Daniel X.
California
1 review
0 helpful votes
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The gentleman who helped me design the shirts was very helpful, knowledgeable and quick. Shirts turned out to be very nice! I think my granddaughter and her fiance will be delighted.

Date of experience: September 3, 2020
James S.
California
1 review
0 helpful votes
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Fantastic customer support. Easy to use UI although it was not perfect.

Date of experience: September 3, 2020
Karen D.
California
1 review
14 helpful votes
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Before starting my project there was some hesitation, as I worried no one could totally bring my idea to life. True life as I envisioned, and that would tell my story. I looked at several on-line examples from countless companies, and they were basically leaving me more confused. Some of my previous orders were less than what I expected, in quality, design, and material. Then I remembered Custom Ink's advertisement. It is very important to use a U.S. based company for a faster turn-around time. Other important reasons are Customer Service, pricing, and knowledgeable Reps. As I spoke with Custom Ink's Rep, I was instantly impressed with the level of expertise. I was not only impressed, but felt assured my order would receive special attention. Since this would be my first order, I wanted to test item before completing a larger order. The result was amazing. I'm very pleased with results. I know too that my clients will be as pleased.

Date of experience: September 3, 2020
James T.
California
1 review
0 helpful votes
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The shirt came out just how it looked on the website I was very happy with the quality!

Date of experience: September 3, 2020
Dorothy Y.
California
1 review
0 helpful votes
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The woman I spoke to when I called customer service was super kind and helpful. My t-shirts all came before I expected and look great.

Date of experience: September 3, 2020
Jessica E.
California
1 review
0 helpful votes
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I have always ordered my anniversary shirts from here and never had a problem

Date of experience: September 3, 2020
David Z.
California
1 review
0 helpful votes
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So, I ordered these shirts for a guys trip. As I went through the website I was thinking this is too easy. Surely, I must be doing something wrong and its going to be all wrong when I get the shirts in the mail. Well they arrived and I have to say they were better than I expected. I would not hesitate to order again for any future trip. Prices were fair for the product and the shirt as a reminder of the trip is priceless.

Date of experience: September 3, 2020
Ben K.
California
1 review
0 helpful votes
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Always great!
August 8, 2020

Always great! Placed multiple orders in the past as well and never had a problem. Thank you for the awesome service!

Date of experience: September 3, 2020
Maria Z.
California
1 review
0 helpful votes
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Customink is the best! Whether walk-in or online, my three experiences to date have all been excellent. The website is easy to use and the customer service has always been top notch.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States