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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Jim U.
California
1 review
0 helpful votes
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You recommended changing the color blue in the American flag. Turned out great!

Date of experience: September 3, 2020
Jason Y.
California
1 review
0 helpful votes
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Overall product is great, my only concern is that the shirts run a bit smaller than the actual size

Date of experience: September 3, 2020
Paul T.
California
1 review
0 helpful votes
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I had an amazing experience with costom ink, the customer service was remarkable. They kept me very informed on everything about my order very quickly.

Date of experience: September 3, 2020
Frank W.
California
1 review
0 helpful votes
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The service and the shirts are great! Definitely will be using again! Thank you so much!

Date of experience: September 3, 2020
Patricia Z.
California
1 review
0 helpful votes
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Custom Ink is a great, cheap way to purchase t-shirts for my group with our logo. The colors are amazing, but I have found that after a few washes, the printing becomes cracked and a bit less vibrant. Well, you get what you pay for. The material is exactly what I expected, but my shirts ran a little large (ex. I'm usually and Adult XS or S, but I got a Youth L and could probably fit in a Youth M). The packaging was pretty nice, but it would be great to use less plastic to be more eco-friendly!

Date of experience: September 3, 2020
Dorothy C.
California
1 review
0 helpful votes
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Unbelievably fast production and shipping. Excellent quality

Date of experience: September 3, 2020
Maria P.
California
1 review
0 helpful votes
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First time I dealt with you. Ice and do shirts on my own happy with the quality

Date of experience: September 3, 2020
Linda C.
California
1 review
0 helpful votes
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Me n some friends were trying to start selling some custom designed gear for a cause we are supporting so we went to like 30 different websites and tryed them all of witch were extremely bad and custom ink was the last we tryed the designing process on their website was extremely smooth and easy to work around the product came 2 days later witch was 15 days sooner then estimated and had a premium quality to it minué a couple designing errors on our part I found custom ink did extremely well and will be using them in the future

Date of experience: September 3, 2020
Carol F.
California
1 review
0 helpful votes
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Phone service was super helpful and made ordering easy. Product isn't 100% what we wanted, but due to time we can't remake them for this event

Date of experience: September 3, 2020
Sarah A.
California
1 review
0 helpful votes
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Great customer service, product arrived on time with all items correctly designed!

Date of experience: September 3, 2020
Shirley U.
California
1 review
0 helpful votes
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Was really good, my groups been coming here for 4 years and even before for personalized t-shirt's

Date of experience: September 3, 2020
Richard V.
California
1 review
0 helpful votes
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Overall
August 8, 2020

Overall - very satisfied - customer service was great - only issue, it was a gift and my Dad didn't know who it was from - Good thing my Mom knew it was coming - maybe a gift card option would help

Date of experience: September 3, 2020
Anna Q.
California
1 review
0 helpful votes
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Fantastic customer service. I will buy again if I need custom shirts. I will pick a different shirt though.

Date of experience: September 3, 2020
Mark X.
California
1 review
0 helpful votes
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Outstanding service, I didn't get a No from any staff member. I was allowed to change my order without any trouble

Date of experience: September 3, 2020
Tom O.
California
1 review
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I am so thrilled!
August 8, 2020

I am so thrilled! The quality of the T-shirt is fantastic the color is great and most of all the graphics are just perfect. The shirt got here very quickly which was also amazing and the customer service emails made me feel very secure about the purchase.

Date of experience: September 3, 2020
Bill V.
California
1 review
0 helpful votes
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Customer Service was awesome and my package arrived earlier than expected! Happy and very satisfied customer!

Date of experience: September 3, 2020
Barbara D.
California
1 review
0 helpful votes
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Nice shirts
August 8, 2020

Nice shirts. Fast turnaround time. Received order ahead of schedule. Print looks great. Would order from Custom Ink again without hesitation

Date of experience: September 3, 2020
Charles S.
California
1 review
0 helpful votes
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So easy to design and order. These folks are brilliant!

Date of experience: September 3, 2020
Richard T.
California
1 review
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The customer service is really outstanding. Everyone I spoke to made me feel very confident in the process, and responded very quickly to emails. Really great customer service team.

Date of experience: September 3, 2020
Brian T.
California
1 review
0 helpful votes
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Easy to use design helper. Great shirts. Fast service and shipping.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States