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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Jason L.
California
1 review
0 helpful votes
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Ordering was easy, shipping was fast and free. What a good process

Date of experience: September 3, 2020
Martha P.
California
1 review
0 helpful votes
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Although the triple ply mask look great, they do not fit snugly. You need to use a band behind your head to pull the ear loops tighter.

Date of experience: September 3, 2020
Patricia R.
California
1 review
0 helpful votes
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Very quick service, kept me updated through the whole process. I'm very happy

Date of experience: September 3, 2020
Sarah E.
California
1 review
0 helpful votes
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Wonderful product just as described, the design team was super professional and the turnaround time was fast. Definitely recommend.

Date of experience: September 3, 2020
Susan O.
California
1 review
0 helpful votes
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Quick turnaround and arrived on time. Quality of printing could have been better. One shirt arrived with a crack in print where it had been folded.

Date of experience: September 3, 2020
Jessica G.
California
1 review
0 helpful votes
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I absolutely loved ordering from Custom Ink! Their customer service is amazing, when I called and asked for a refund on one of my orders due to some complications they were so sweet about it. The material and quality of the shirts is great, the design I uploaded is exactly how it came out! 10/10 would recommend!

Date of experience: September 3, 2020
Ruth S.
California
1 review
0 helpful votes
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Customer service did a great job of making certain I got exactly what I was looking for.

Date of experience: September 3, 2020
Scott F.
California
1 review
0 helpful votes
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Overall experience and quality exceeded expectations. The Hanes tagless runs a little smaller in sizes than other off the rack shirts do so I will order a size up next time for added room. The material is durable and it wears well without a lot of wrinkles and does not roll up at the bottom. Will order agin.

Date of experience: September 3, 2020
Sam J.
California
1 review
0 helpful votes
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Great customer service and timely responses and shipping!

Date of experience: September 3, 2020
Robert C.
California
1 review
0 helpful votes
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The experience was great it was just the product that seemed to lack

Date of experience: September 3, 2020
Brenda F.
California
1 review
0 helpful votes
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It was great, my order was quick and I was informed as to what was going on throight the entire process.

Date of experience: September 3, 2020
Jack X.
California
1 review
0 helpful votes
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I've always had a great experience and recieved excellent products every time. The tee's you provide are of high quality and the printing is outstanding. Very pleased as usual.

Date of experience: September 3, 2020
Mike U.
California
1 review
0 helpful votes
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So happy to do a surprise gift for a friend. Having items with low or no minimums makes your service worth it!

Date of experience: September 3, 2020
Barbara E.
California
1 review
0 helpful votes
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Custom Ink's web site designed for custom T-Shirt production, individual or bulk quantities, is very easy to use. In my case my original downloaded logo was not of high quality resolution and an Custom Ink rep called me not long after I submitted ensuring my final product was of high standard. That follow up was for one single shirt. To me that was impressive and showed a caring for for Custom Ink does and that their customers are fully satisfied. Custom Ink is a professional business.

Date of experience: September 3, 2020
Shirley I.
California
1 review
0 helpful votes
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Great job!
August 3, 2020

Great job! Loved the way the colors turned out on my design!

Date of experience: September 3, 2020
Amy N.
California
1 review
0 helpful votes
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I was extremely impressed with my experience. The associate that reached out to me was clear, helpful and attentive. I had to swap out my photo in the middle of the process and he executed the change quickly and perfectly. Excellent customer service. I love my final result and it couldn't have been easier.

Date of experience: September 3, 2020
Susan C.
California
1 review
0 helpful votes
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Custom Ink provided us EXCELLENT quality shirts. The silk screening was done perfectly and now all the other departments want to get shirts for their team. Thanks Custom Ink, you made me look smart! Andy M Samsung Corp.

Date of experience: September 3, 2020
Kevin W.
California
1 review
0 helpful votes
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I like your business
August 3, 2020

I like your business. It is efficient and easy to work with. You take care of issues right away and quick to discount to solve problems. That's all I can ask for. I love the work shirts I've bought from you.

Date of experience: September 3, 2020
Richard X.
California
1 review
0 helpful votes
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Didn't expect the tanks to be such poor quality. Pretty steep price for these.

Date of experience: September 3, 2020
Karen W.
California
1 review
0 helpful votes
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The customer service was wonderful and worked really hard to make things perfect.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States