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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Frank R.
California
1 review
0 helpful votes
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Logan helped me with placing this last min order and he was WONDERFUL! He is absolutely all about the customer service!

Date of experience: September 3, 2020
Pamela V.
California
1 review
0 helpful votes
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Cheaply made for the cost. We don't expect the actual masks to last very long and the logo will most likely start peeling soon.

Date of experience: September 3, 2020
George O.
California
1 review
0 helpful votes
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Customer service is always very helpful and quick to reply

Date of experience: September 3, 2020
Nancy D.
California
1 review
0 helpful votes
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We received great custom made masks and shirts for our company. We are very pleased. Thank you!

Date of experience: September 3, 2020
Michelle S.
California
1 review
0 helpful votes
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Do not order
August 1, 2020

Do not order. The SM/MED is for kids. The L/XL is barely adequate for an adult. Look for better gaiters. These will disappoint you.

Date of experience: September 3, 2020
William Q.
California
1 review
0 helpful votes
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Even though I only ordered two shirts, on separate occasions, they were each completed and shipped in no time. The printing is awesome and exactly what I had anticipated, one of which was a large color print of a logo designed on my computer. The print looks great, and there is no loss of detail or colors. The Custom Ink's website is very user friendly, and a wide variety of designs can be created from the stock images they have available. They also have a nice variety of fonts to select from if need be. I definetely recommend Custom Ink for custom print jobs.

Date of experience: September 3, 2020
Shirley C.
California
1 review
0 helpful votes
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The people at CustomInk were very helpful, and were very good about keeping clear and frequent communication! If they hadn't, it would have been much harder to order our school club sweatshirts because we had to make sure they were compliant with our school's branding policies and required a lot of edits.

Date of experience: September 3, 2020
Virginia P.
California
1 review
0 helpful votes
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Love this product
August 1, 2020

Love this product. It has a nice weight, and good feel.

Date of experience: September 3, 2020
Stephen Y.
California
1 review
0 helpful votes
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The price and quality is fantastic! I had ordered the wrong size for 2 of my shirts and it was so easy to call customer service and get the sizes switched and I added a baby onesie. The gentleman that helped me was great. Shipping was great too I got my order before the guaranteed date! Definitely using CustomInk again!

Date of experience: September 3, 2020
Daniel J.
California
1 review
0 helpful votes
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The website was good and ordering was easy but my problem was that I could not tell the difference between men and women's size. The details of my design were gone and it was too close to the sleeve although I put it the furthest part of the chest. Anyway, maybe it was my firs time ordering and I didn't know about the details being gone and the sizes. But the quality of the t-shirts were pretty good, I thought they were thiner but they were not so that was good.

Date of experience: September 3, 2020
Betty H.
California
1 review
0 helpful votes
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Very pleased with Custom Ink. This is my go to place to design custom shirts and out of 4 separate orders there has never been a problem.

Date of experience: September 3, 2020
Barbara N.
California
1 review
0 helpful votes
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Custom Ink was super easy to work with! I am planning a Bachelorette weekend for my sister's wedding and wanted a good quality yet affordable shirt. I'm glad I was able to submit a design and review it after the company gave me a proof!

Date of experience: September 3, 2020
Bob O.
California
1 review
0 helpful votes
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The customer service people I talked to were beyond helpful and friendly and I loved talking to them. I was a little upset that I had to change my design a couple times because it resembled merchandise too closely (which is what I was kind of aiming for) but overall I'm very happy with my shirt and again, the customer service was amazing.

Date of experience: September 3, 2020
Bill M.
California
1 review
0 helpful votes
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First time using your company, but everything was easy to understand and the whole process went - OK

Date of experience: September 3, 2020
Steve F.
California
1 review
0 helpful votes
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Loved the way of lay out for your own design need more variety of pictures and topics

Date of experience: September 3, 2020
Charles T.
California
1 review
0 helpful votes
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Easy to use website, good follow up emails. Liked the option of using made in USA products.

Date of experience: September 3, 2020
Nick M.
California
1 review
0 helpful votes
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Shipped super fast and great quality shirt and printing, I look forward to my next order

Date of experience: September 3, 2020
Brenda M.
California
1 review
0 helpful votes
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I want to say how very pleased I was with the professionalism of the people that helped me Rachel and a young man I didn't catch his name. I am not computer literate and they were so very helpful. Your people went above and beyond. I will recommend you to everyone I know. I will also be using you again in the future.

Date of experience: September 3, 2020
Stephanie D.
California
1 review
0 helpful votes
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I was not happy at first because my first choice did not have all sizes I needed. However, Customer services assisted me with finding what I wanted and reasonable pricing

Date of experience: September 3, 2020
Bill D.
California
1 review
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The tee shirts are amazing in their brilliance and design. The quality of the tees is exceptional. I can't wait to do more business with CustomInk. One million

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States