On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
We monitor reviews for authenticity
Logan helped me with placing this last min order and he was WONDERFUL! He is absolutely all about the customer service!
Cheaply made for the cost. We don't expect the actual masks to last very long and the logo will most likely start peeling soon.
Customer service is always very helpful and quick to reply
We received great custom made masks and shirts for our company. We are very pleased. Thank you!
Do not order. The SM/MED is for kids. The L/XL is barely adequate for an adult. Look for better gaiters. These will disappoint you.
Even though I only ordered two shirts, on separate occasions, they were each completed and shipped in no time. The printing is awesome and exactly what I had anticipated, one of which was a large color print of a logo designed on my computer. The print looks great, and there is no loss of detail or colors. The Custom Ink's website is very user friendly, and a wide variety of designs can be created from the stock images they have available. They also have a nice variety of fonts to select from if need be. I definetely recommend Custom Ink for custom print jobs.
The people at CustomInk were very helpful, and were very good about keeping clear and frequent communication! If they hadn't, it would have been much harder to order our school club sweatshirts because we had to make sure they were compliant with our school's branding policies and required a lot of edits.
Love this product. It has a nice weight, and good feel.
The price and quality is fantastic! I had ordered the wrong size for 2 of my shirts and it was so easy to call customer service and get the sizes switched and I added a baby onesie. The gentleman that helped me was great. Shipping was great too I got my order before the guaranteed date! Definitely using CustomInk again!
The website was good and ordering was easy but my problem was that I could not tell the difference between men and women's size. The details of my design were gone and it was too close to the sleeve although I put it the furthest part of the chest. Anyway, maybe it was my firs time ordering and I didn't know about the details being gone and the sizes. But the quality of the t-shirts were pretty good, I thought they were thiner but they were not so that was good.
Very pleased with Custom Ink. This is my go to place to design custom shirts and out of 4 separate orders there has never been a problem.
Custom Ink was super easy to work with! I am planning a Bachelorette weekend for my sister's wedding and wanted a good quality yet affordable shirt. I'm glad I was able to submit a design and review it after the company gave me a proof!
The customer service people I talked to were beyond helpful and friendly and I loved talking to them. I was a little upset that I had to change my design a couple times because it resembled merchandise too closely (which is what I was kind of aiming for) but overall I'm very happy with my shirt and again, the customer service was amazing.
First time using your company, but everything was easy to understand and the whole process went - OK
Loved the way of lay out for your own design need more variety of pictures and topics
Easy to use website, good follow up emails. Liked the option of using made in USA products.
Shipped super fast and great quality shirt and printing, I look forward to my next order
I want to say how very pleased I was with the professionalism of the people that helped me Rachel and a young man I didn't catch his name. I am not computer literate and they were so very helpful. Your people went above and beyond. I will recommend you to everyone I know. I will also be using you again in the future.
I was not happy at first because my first choice did not have all sizes I needed. However, Customer services assisted me with finding what I wanted and reasonable pricing
The tee shirts are amazing in their brilliance and design. The quality of the tees is exceptional. I can't wait to do more business with CustomInk. One million
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.