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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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It was amazing! Everything turned out great and when I had a had a question and called, the lady who helped me was so nice! Over all a great experience!
Designing was easy and the art work turned out perfectly. Thank you!
Customer service was excellent, they helped me match the color of my logo to match the back of the shirts.
My experience, starting with service representative Henry E., was superb! Henry made the process simple, easy, and satisfying! I look forward to my next order!
Masks are of a high quality, but one size does not fit all.
Very fast shipping, the shirts are exactly what I wanted!
Experience was amazing. Easy from the first call to delivery. Over delivered and working with Penny Gaubatz was fantastic. She even called when she saw it shipped. A++
Great web site. Great, responsive customer service. Lightning fast shipping. Gorgeous screen printing.
This was my first experience using Custom Ink and I definitely will use the business again in the future!
The customer service is great, speed of delivery is amazing and the quality is good.
Great site, I was allowed to quickly design a shirt and share a picture with others to get it approved and then log back in and place an order.
The whole process was easy from designing my shirt to receiving my order. The online design choices made it super simple for me to play around with designs and create something that looks professional. Thank you Custom Ink for helping my hiking group embrace our silly side during the stress of Covid.
We chose custom ink when we needed shirts for our Netflix debut and we waited till 1 week before to do it. Everyone was so helpful! I chose to speak directly with a person instead of making my own mock up, and it came out way better that way. I even asked specifically for a soft unisex tshirt with a non slim fit, and he knew exactly what would fit the bill, and also had great recommendations for hats as well! They really hit it out of the park with my rush order too. It even came earlier than expected! All around win in my book.
Quality product at a reasonable price and quick delivery, and most important, great customer service.
The website was good until you do a proof. It is a little difficult to go back and find your proof. It was easier for me to go to my email and find the proof and go from there. The artwork turned out exactly the way I want and it looks great.
I've never ordered shirts that turned out so amazing. The quality is awesome, custom ink is the only t shirt business am doing business with.
Very happy with the product and also the overall transaction. Excellent communication!
The print was very nicely done but they were a bit smaller than I had expected. The shirt is bigger than I though and it fits like an extra large for a medium. For all I've had done to the shirt, the price was a bit too high for how it came out.
Good quality shirts, the graphics look great and the price was reasonable. Pretty quick turnaround too!
I always order from Custom Ink simply because they have the best customer service.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.