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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Elizabeth Y.
California
1 review
0 helpful votes
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It was amazing!
July 31, 2020

It was amazing! Everything turned out great and when I had a had a question and called, the lady who helped me was so nice! Over all a great experience!

Date of experience: September 3, 2020
Andrew F.
California
1 review
0 helpful votes
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Designing was easy and the art work turned out perfectly. Thank you!

Date of experience: September 3, 2020
Sharon H.
California
1 review
0 helpful votes
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Customer service was excellent, they helped me match the color of my logo to match the back of the shirts.

Date of experience: September 3, 2020
James I.
California
1 review
0 helpful votes
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My experience, starting with service representative Henry E., was superb! Henry made the process simple, easy, and satisfying! I look forward to my next order!

Date of experience: September 3, 2020
Mike E.
California
1 review
0 helpful votes
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Masks are of a high quality, but one size does not fit all.

Date of experience: September 3, 2020
Thomas M.
California
1 review
0 helpful votes
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Very fast shipping, the shirts are exactly what I wanted!

Date of experience: September 3, 2020
Melissa T.
California
1 review
0 helpful votes
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Experience was amazing. Easy from the first call to delivery. Over delivered and working with Penny Gaubatz was fantastic. She even called when she saw it shipped. A++

Date of experience: September 3, 2020
Jack L.
California
1 review
0 helpful votes
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Great web site
July 31, 2020

Great web site. Great, responsive customer service. Lightning fast shipping. Gorgeous screen printing.

Date of experience: September 3, 2020
Nicole S.
California
1 review
0 helpful votes
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This was my first experience using Custom Ink and I definitely will use the business again in the future!

Date of experience: September 3, 2020
David Y.
California
1 review
0 helpful votes
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The customer service is great, speed of delivery is amazing and the quality is good.

Date of experience: September 3, 2020
Thomas U.
California
1 review
0 helpful votes
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Great site, I was allowed to quickly design a shirt and share a picture with others to get it approved and then log back in and place an order.

Date of experience: September 3, 2020
Adam L.
California
1 review
0 helpful votes
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The whole process was easy from designing my shirt to receiving my order. The online design choices made it super simple for me to play around with designs and create something that looks professional. Thank you Custom Ink for helping my hiking group embrace our silly side during the stress of Covid.

Date of experience: September 3, 2020
Mary B.
California
1 review
0 helpful votes
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We chose custom ink when we needed shirts for our Netflix debut and we waited till 1 week before to do it. Everyone was so helpful! I chose to speak directly with a person instead of making my own mock up, and it came out way better that way. I even asked specifically for a soft unisex tshirt with a non slim fit, and he knew exactly what would fit the bill, and also had great recommendations for hats as well! They really hit it out of the park with my rush order too. It even came earlier than expected! All around win in my book.

Date of experience: September 3, 2020
Janet H.
California
1 review
0 helpful votes
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Quality product at a reasonable price and quick delivery, and most important, great customer service.

Date of experience: September 3, 2020
Brenda V.
California
1 review
0 helpful votes
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The website was good until you do a proof. It is a little difficult to go back and find your proof. It was easier for me to go to my email and find the proof and go from there. The artwork turned out exactly the way I want and it looks great.

Date of experience: September 3, 2020
Mary X.
California
1 review
0 helpful votes
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I've never ordered shirts that turned out so amazing. The quality is awesome, custom ink is the only t shirt business am doing business with.

Date of experience: September 3, 2020
Alex R.
California
1 review
0 helpful votes
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Very happy with the product and also the overall transaction. Excellent communication!

Date of experience: September 3, 2020
Andrew J.
California
1 review
0 helpful votes
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The print was very nicely done but they were a bit smaller than I had expected. The shirt is bigger than I though and it fits like an extra large for a medium. For all I've had done to the shirt, the price was a bit too high for how it came out.

Date of experience: September 3, 2020
Anna N.
California
1 review
0 helpful votes
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Good quality shirts, the graphics look great and the price was reasonable. Pretty quick turnaround too!

Date of experience: September 3, 2020
Mike N.
California
1 review
0 helpful votes
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I always order from Custom Ink simply because they have the best customer service.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States