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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Christine X.
California
1 review
0 helpful votes
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Great experience overall. Good website, good service, and a wide variety of products. We are planning a small wedding for our daughter in the fall and were able to order several things from you (masks, sanitizer, and customized Koozies.) Love the selection and thank you for the quick delivery.

Date of experience: September 3, 2020
Joe H.
California
1 review
0 helpful votes
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Kristen made this easy and helped us get exactly what we wanted in multiple sizes for our family of 19!

Date of experience: September 3, 2020
Bob P.
California
1 review
0 helpful votes
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Being able to talk to someone on the phone is such a luxury these days! I loved being able to get an expert's advice because I know nothing about printing. I chatted with several different folks & they were all knowledgable & patient. I couldn't be happier with the final product!

Date of experience: September 3, 2020
Rebecca Z.
California
1 review
0 helpful votes
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Delivered ahead of date promised, Great shirt, true to size fit, some times larger sizes are not true. Only glitch was not their fault but with the USPS tracking system, went from pre-ship to delivered overnight.

Date of experience: September 3, 2020
Elizabeth Z.
California
1 review
0 helpful votes
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Phone was answered promptly and the person was helpful.

Date of experience: September 3, 2020
Sam U.
California
1 review
0 helpful votes
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I absolutely LOVED my shirts. I was so excited when I received them. I wouldn't change anything about the designs. Unfortunately, a couple of the shirts were wet do the the packaging not being good. Also a couple shirts had small holes in them. Hoping to speak to someone about this!

Date of experience: September 3, 2020
Nancy M.
California
1 review
0 helpful votes
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Custom Ink is my "go-to" site for personalized designs on t-shirts/sweatshirts. They are prompt, dependable, and caring!

Date of experience: September 3, 2020
Bob H.
California
1 review
0 helpful votes
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Great pricing, Great delivery times and awesome website interface

Date of experience: September 3, 2020
Steven N.
California
1 review
0 helpful votes
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The only sad part was my own institution, University of Montana, interfering with the product -- which I paid for personally as a gift to my colleagues. UM claimed that I could not include the words Missoula, MT along with the image. I knew I could not include UM, but I dont see how they can own the words Missoula, MT. Sad situation.

Date of experience: September 3, 2020
Jay Z.
California
1 review
0 helpful votes
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This was an excellent experience from start to finish. The features available on the website allowing our group to place their own order and option for rush shipping were exactly as expected.

Date of experience: September 3, 2020
Mary R.
California
1 review
0 helpful votes
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From start to finish my experience was good. Website was easy to use and customize my order.

Date of experience: September 3, 2020
Anthony K.
California
1 review
0 helpful votes
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Overall, was a really pleasant experience! You worked super fast!

Date of experience: September 3, 2020
Steve V.
California
1 review
0 helpful votes
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The quality of the shirt is excellent, and customer service was incredibly helpful in structuring the order to meet my needs.

Date of experience: September 3, 2020
Bob U.
California
1 review
0 helpful votes
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Fast, quality product. I paid the extra 10% to get the shirts here by August 3rd. They showed up 5 days early and are exactly what I wanted. Really great service, even better quality and speedy turn around. Extremely satisfied with the order.

Date of experience: September 3, 2020
Anthony M.
California
1 review
0 helpful votes
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I was having trouble placing my order, so I did the live chat feature and was walked through everything on final printing. Very friendly and very helpful. After payment was made I received my product within a few days. Exceptional speedy delivery. Very please with Custom Ink and I will be telling anyone who is seeking printing to use Custom Ink. And I will give future printing needs to them!

Date of experience: September 3, 2020
Peter Y.
California
1 review
0 helpful votes
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Absolutely painless
July 31, 2020

Absolutely painless. Everyone was so pleasant and easy to deal with. Great customer service. Obviously, Custom Ink is a great place to not only do business with but, also work. I really appreciate having an enjoyable experience handling the creation and ordering of my dog club's new t-shirts & hoodies. I've been trying to get the club to use Custom Ink for a few years now. So much easier than dealing with the previous supplier!

Date of experience: September 3, 2020
William N.
California
1 review
0 helpful votes
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This was my first order with Custom Ink, the website is fantastic and the online customer service chat was exceptional. I received my shirts quickly and they turned out perfect! Thank you Custom Ink Team.

Date of experience: September 3, 2020
Michael E.
California
1 review
0 helpful votes
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Item is of good quality and described. Printing quality is also very good. Will use Custom Ink again.

Date of experience: September 3, 2020
Chris F.
California
1 review
0 helpful votes
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Your website is very easy to use and the response time is amazing. I have ordered several shirts over the past 9 years and have NEVER been disappointed. The products you provide are all superior. Thank you!

Date of experience: September 3, 2020
Deborah K.
California
1 review
0 helpful votes
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My design couldn't be printed the way it was so I got a call from Keila A and she was great! Super personable and kind and devoted to creating a design that still worked for me

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States