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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Great experience overall. Good website, good service, and a wide variety of products. We are planning a small wedding for our daughter in the fall and were able to order several things from you (masks, sanitizer, and customized Koozies.) Love the selection and thank you for the quick delivery.
Kristen made this easy and helped us get exactly what we wanted in multiple sizes for our family of 19!
Being able to talk to someone on the phone is such a luxury these days! I loved being able to get an expert's advice because I know nothing about printing. I chatted with several different folks & they were all knowledgable & patient. I couldn't be happier with the final product!
Delivered ahead of date promised, Great shirt, true to size fit, some times larger sizes are not true. Only glitch was not their fault but with the USPS tracking system, went from pre-ship to delivered overnight.
Phone was answered promptly and the person was helpful.
I absolutely LOVED my shirts. I was so excited when I received them. I wouldn't change anything about the designs. Unfortunately, a couple of the shirts were wet do the the packaging not being good. Also a couple shirts had small holes in them. Hoping to speak to someone about this!
Custom Ink is my "go-to" site for personalized designs on t-shirts/sweatshirts. They are prompt, dependable, and caring!
Great pricing, Great delivery times and awesome website interface
The only sad part was my own institution, University of Montana, interfering with the product -- which I paid for personally as a gift to my colleagues. UM claimed that I could not include the words Missoula, MT along with the image. I knew I could not include UM, but I dont see how they can own the words Missoula, MT. Sad situation.
This was an excellent experience from start to finish. The features available on the website allowing our group to place their own order and option for rush shipping were exactly as expected.
From start to finish my experience was good. Website was easy to use and customize my order.
Overall, was a really pleasant experience! You worked super fast!
The quality of the shirt is excellent, and customer service was incredibly helpful in structuring the order to meet my needs.
Fast, quality product. I paid the extra 10% to get the shirts here by August 3rd. They showed up 5 days early and are exactly what I wanted. Really great service, even better quality and speedy turn around. Extremely satisfied with the order.
I was having trouble placing my order, so I did the live chat feature and was walked through everything on final printing. Very friendly and very helpful. After payment was made I received my product within a few days. Exceptional speedy delivery. Very please with Custom Ink and I will be telling anyone who is seeking printing to use Custom Ink. And I will give future printing needs to them!
Absolutely painless. Everyone was so pleasant and easy to deal with. Great customer service. Obviously, Custom Ink is a great place to not only do business with but, also work. I really appreciate having an enjoyable experience handling the creation and ordering of my dog club's new t-shirts & hoodies. I've been trying to get the club to use Custom Ink for a few years now. So much easier than dealing with the previous supplier!
This was my first order with Custom Ink, the website is fantastic and the online customer service chat was exceptional. I received my shirts quickly and they turned out perfect! Thank you Custom Ink Team.
Item is of good quality and described. Printing quality is also very good. Will use Custom Ink again.
Your website is very easy to use and the response time is amazing. I have ordered several shirts over the past 9 years and have NEVER been disappointed. The products you provide are all superior. Thank you!
My design couldn't be printed the way it was so I got a call from Keila A and she was great! Super personable and kind and devoted to creating a design that still worked for me
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.