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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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The shirt is very nice & came out as I expected & wanted.
Overall shipping was super quick, and website is very easy to use.
I loved that I could reorder using the chat function and still receive the reorder discount. Everything was very streamlined.
Low prices, quick delivery, great designs and graphics to choose from
I was very pleased with Custom ink. It was easy to design and shipped fast. All the shirts are great quality and our team was very pleased with them.
The design interface was generally effective and easy to use. It did get a bit annoying being asked every time if I wanted an email sent each time I did a price check after a design change. The system could be improved by making it much easier to check prices as changes are made, perhaps even having automatic updates somewhere on the screen. Also, it was limiting to not be able to mix unisex and women's cuts easily without being subjected to two sets of minimum order requirements and available colors. Having so few color options available for smaller orders for many styles was also a frustrating limitation.
These were shirts designed for my parents 50th wedding anniversary celebration and we couldn't be more thrilled. I used the online support to help ensure everything was just as I wanted it, including sleeve printing. Using the chat feature was easy and my specialist was helpful, knowledgable and responsive. Creating an amazing custom shirt that everyone loved was easy, painless, and affordable!
The color of our tees is much prettier than expected..
Overall i am pleased with the experience. Mona says "Hi John"
LOVE doing our shirts with Custom Ink... I create a design, they check it, offer suggestions... easy as Pie! The quality of the shirts are A-one!
I was blown away by the level of quality customer service I experienced with Custom Ink. In this day and age, when many companies don't even HAVE a customer service department nor a phone number, Custom Ink representatives answer the phones seven days a week! I worked with Nicole W who couldn't have been more delightful and attentive. She even called to remind me about next steps along the way. I was a bit nervous waiting for the product to arrive since I had placed a large order for the leaders in our volunteer group. Sometimes when custom products arrive the end result is disappointing. Not so, with Custom Ink. The product quality is very high and the screenprinting bold and colorful. Very true to our logo design. Our leaders are so excited! We are going to order more product soon as part of a fundraising campaign we plan to kick off with the entire membership. I very highly recommend Custom INk. You won't be disappointed.
I found designing my custom ink tee shirt fun & easy. I was very pleased with the tee shirt when I received the finished product.
I dont think I would recommend this website to anyone
Not satisfied at all the colors were dull looking and the quality of the shirt wasn't what I expected
Custom Ink has surpassed my expectations once again... We will be ordering soon.
Great experience, super easy to design and they shipped very quickly and got here on the exact date they estimated.
Fast shipping! Great embroidery! Perfect to what we wanted for our team!
I will continue to buy for custom ink. Easy to use and fair prices
Overall, I am a highly satisfied customer, and will use your company in the future.
Shirt is good and just what I wanted but the shipping was wrong.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.