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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Rebecca X.
California
1 review
0 helpful votes
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Great Experience!
July 29, 2020

Great Experience! Website is so easy to use and their staff was very friendly We received our shirts really quickly and we will absolutely use them again in the future!

Date of experience: September 3, 2020
Charles W.
California
1 review
0 helpful votes
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Had a great experience from beginning to end. Was easy to order and design.

Date of experience: September 3, 2020
Robert J.
California
1 review
0 helpful votes
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I have never had a bad experience with Custom Ink. There are other services that might be able to get you custom printed items for a nickel cheaper, but you will get what you pay for and then some with Custom Ink's superior quality, printing, and customer service. Spend the nickel, you will be rewarded in dimes.

Date of experience: September 3, 2020
Dorothy F.
California
1 review
0 helpful votes
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Everything was great. I got exactly what I asked for.

Date of experience: September 3, 2020
Jennifer U.
California
1 review
0 helpful votes
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This is our third order from Custom Ink. We have had them make our shirts for our business and now these for a family event. All have turned out great!

Date of experience: September 3, 2020
Anna E.
California
1 review
0 helpful votes
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The product came quickly and it was printed just the way I had requested. My only regret was that I didn't order it to be Men's Size Medium.

Date of experience: September 3, 2020
Joseph L.
California
1 review
0 helpful votes
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We've used this company for the last 6 years for our family reunion shirts and we've been happy with the products every time.

Date of experience: September 3, 2020
Bob C.
California
1 review
0 helpful votes
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Thanks for the customer service I received over the phone when I had questions.

Date of experience: September 3, 2020
Brenda P.
California
1 review
0 helpful votes
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Entire process was great! Thanks again, I'll be back!

Date of experience: September 3, 2020
Margaret L.
California
1 review
0 helpful votes
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I love using Custom Ink - 2 different church events we've done using their shirts, and I am very pleased with the results. I found they were priced better than my local shop and offered the exact same shirt options. I was able to upload custom artwork and size it easily on our shirts. Shipping was awesome and affordable. Overall, I am a very pleased returning customer.

Date of experience: September 3, 2020
Steve Q.
California
1 review
0 helpful votes
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Fantastic job, fantastic service... very pleased with every aspect of the process!

Date of experience: September 3, 2020
Eric O.
California
1 review
0 helpful votes
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We are very pleased with Custom Ink. Our Inker, Cara, was great to work with and helped us choose the right t-shirts for our employees. The process was easier than we expected, the shirts came out perfect, and we received our order quickly. We are happy we chose Custom Ink for printing our t-shirts and will definitely have them print them in the future. Thank you! Thank you! Thank you!

Date of experience: September 3, 2020
Stephanie F.
California
1 review
9 helpful votes
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Being a designer I realize that what my designs need to be may be a bit more challenging. The design tool works well, but a few tweeks could be gained: being able to select and work with art that is smaller than a background art is challenging. BUT you have added lots of great new fonts and art - also the way they are categorized makes finding them easier. And the tool to get a quick price quote has Always worked great! These shirts were designed for a group of kids that wear Gucci t-shirts mostly, but I wanted to throw something personal to them and this was a graduation gift. With assistance from Holly and Scott (design phase), I could let them know what I needed to do that the tools in the online design were not able to do (i. E. keep a pattern on some items but not others). Holly was very pleasant, completely knowledgeable and kept the process moving forward. Scott was able to make the final changes to the design - He even added black to the 'shark' art, which I had wanted to do but didn't want to seem so nit picky. Please let Holly and Scott know how well they did - they really helped me. Thank You!

Date of experience: September 3, 2020
Kimberly X.
California
1 review
0 helpful votes
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Came out exactly how I would've hoped it to! In loving memory of Rep. John Lewis.

Date of experience: September 3, 2020
Jennifer P.
California
1 review
0 helpful votes
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Overall ordering process was easy and very cool how you can see and design your own layout and add an uploaded image to it.

Date of experience: September 3, 2020
Carol D.
California
1 review
0 helpful votes
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The customer service was beyond excellent, very friendly staff that helped every step of the process.

Date of experience: September 3, 2020
Nick Q.
California
1 review
0 helpful votes
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The website had really cool features to customize the onezie I purchased from my newborn niece. The final product turned out to be exactly as what we wanted it to look like. Custom Ink team were supportive in promptly responding to queries I had re: international shipping and were courteous enough to send follow up emails until the product reached its destination. Product was reasonably priced and ability to ship internationally makes Custom Ink unique unlike other websites. Kudos to the team and an awesome website which was easy to navigate and play around with its super cool designs for custom prints. Will definitely recommend this to anyone looking to procure customized clothing products.

Date of experience: September 3, 2020
Anthony M.
California
1 review
0 helpful votes
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Site is easy to use
July 30, 2020

Site is easy to use. The printing is great quality. Order arrived quickly and sooner than expected. The quality of the t-shirt itself wasn't great. Very stiff fabric despite being cotton.

Date of experience: September 3, 2020
Stephen L.
California
1 review
0 helpful votes
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Great customer service fast and easy wonderful thanks for the help

Date of experience: September 3, 2020
Laura S.
California
1 review
0 helpful votes
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From designing the product to final delivery everything was smooth, quick, and easy. Definitely will use again

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States