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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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You make everything so easy, and your sales and service teams are amazing. So patient, so careful about the details and so courteous.
Custom Ink is so friendly and easy to use. We will not order shirts from anyone else. Every year we have to call and change something, and they are always supported in helping us with that change.
We were looking to get pre-opening shirts made for our staff. Everything was incredibly easy to design. I loved being able to rely on the features on the website to ensure images and text were centered and sized appropriately. The shirts turned out great and our team loves them!
So easy! Surprised at the quick turn around, impressed with the quality.
Customer service was fantastic. I chatted with them directly on the website and they was able to answer all my questions and ordering was very easy. I told them we were tax exempt and sent our letter and the taxes were credited back. Thank you for being so great. I have used another company in the past but will definitely come back to your company.
I've been using customink for years, always satisfied with the quality and service!
No issues at all. Super fast. Would use again for sure!
Quick high quality service. Can't wait to get pictures of my husband with our Granddaughters who have matching dresses
The t-shirts are amazing! I can't wait to share them with family. However, I wish the box had been left at my door by UPS. Instead, because I wasn't home, I had to travel to a UPS store and pick them up.
I haven't received anything yet and it been about 2 weeks or over 2 weeks at this point.
Easy website to navigate. Smooth transaction from start to finish. Thanks
Everything was perfect and the printing was exceptionally good.
Easy to design your own shirt with custom ink's site. Good quality t shirts and arrived when said.
Met all expectation and will definitely work with Custom Inc. on future orders.
I called in with a few questions after designing the shirt and spoke with Ali. She took over and provided incredible advice and really took my experience to the next level. She took ownership and the final product shows it. I hope she is recognized as a real asset to your organization.
Customer service was great, I got a call about my order saying the design we chose for the Adult shirts would not fit nice on the Youth size, she gave me 3 options and still guaranteed delivery, and the shirts arrived early. Will definitely order from Custom Ink again.
Loved the quality of the shirt and silk screening, fast turn around.
The website is easy to navigate, and the products were of very good quality. All of the folks on my Team loved their shirts!
I've used Custom Ink a few times now and I am very impressed with the quality of their products and work, and the excellent customer service. Well worth it.
Easy to order; great customer service and a fantastic final product! I will be ordering from you again.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.