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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Robert Z.
California
1 review
0 helpful votes
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You make everything so easy, and your sales and service teams are amazing. So patient, so careful about the details and so courteous.

Date of experience: September 3, 2020
Jennifer B.
California
1 review
0 helpful votes
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Custom Ink is so friendly and easy to use. We will not order shirts from anyone else. Every year we have to call and change something, and they are always supported in helping us with that change.

Date of experience: September 3, 2020
Mark T.
California
1 review
0 helpful votes
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We were looking to get pre-opening shirts made for our staff. Everything was incredibly easy to design. I loved being able to rely on the features on the website to ensure images and text were centered and sized appropriately. The shirts turned out great and our team loves them!

Date of experience: September 3, 2020
Nicole Q.
California
1 review
0 helpful votes
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So easy!
July 29, 2020

So easy! Surprised at the quick turn around, impressed with the quality.

Date of experience: September 3, 2020
Kevin A.
California
1 review
0 helpful votes
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Customer service was fantastic. I chatted with them directly on the website and they was able to answer all my questions and ordering was very easy. I told them we were tax exempt and sent our letter and the taxes were credited back. Thank you for being so great. I have used another company in the past but will definitely come back to your company.

Date of experience: September 3, 2020
Barbara H.
California
1 review
0 helpful votes
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I've been using customink for years, always satisfied with the quality and service!

Date of experience: September 3, 2020
Paul U.
California
1 review
0 helpful votes
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No issues at all
July 29, 2020

No issues at all. Super fast. Would use again for sure!

Date of experience: September 3, 2020
Donna Y.
California
1 review
0 helpful votes
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Quick high quality service. Can't wait to get pictures of my husband with our Granddaughters who have matching dresses

Date of experience: September 3, 2020
Amy B.
California
1 review
0 helpful votes
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The t-shirts are amazing! I can't wait to share them with family. However, I wish the box had been left at my door by UPS. Instead, because I wasn't home, I had to travel to a UPS store and pick them up.

Date of experience: September 3, 2020
Michael N.
California
1 review
0 helpful votes
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I haven't received anything yet and it been about 2 weeks or over 2 weeks at this point.

Date of experience: September 3, 2020
Barbara X.
California
1 review
0 helpful votes
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Easy website to navigate. Smooth transaction from start to finish. Thanks

Date of experience: September 3, 2020
Eric F.
California
1 review
0 helpful votes
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Everything was perfect and the printing was exceptionally good.

Date of experience: September 3, 2020
Janet F.
California
1 review
0 helpful votes
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Easy to design your own shirt with custom ink's site. Good quality t shirts and arrived when said.

Date of experience: September 3, 2020
Maria Z.
California
1 review
0 helpful votes
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Met all expectation and will definitely work with Custom Inc. on future orders.

Date of experience: September 3, 2020
Dave Q.
California
1 review
0 helpful votes
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I called in with a few questions after designing the shirt and spoke with Ali. She took over and provided incredible advice and really took my experience to the next level. She took ownership and the final product shows it. I hope she is recognized as a real asset to your organization.

Date of experience: September 3, 2020
Linda E.
California
1 review
0 helpful votes
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Customer service was great, I got a call about my order saying the design we chose for the Adult shirts would not fit nice on the Youth size, she gave me 3 options and still guaranteed delivery, and the shirts arrived early. Will definitely order from Custom Ink again.

Date of experience: September 3, 2020
Linda I.
California
1 review
0 helpful votes
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Loved the quality of the shirt and silk screening, fast turn around.

Date of experience: September 3, 2020
Deborah A.
California
1 review
0 helpful votes
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The website is easy to navigate, and the products were of very good quality. All of the folks on my Team loved their shirts!

Date of experience: September 3, 2020
Betty L.
California
1 review
0 helpful votes
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I've used Custom Ink a few times now and I am very impressed with the quality of their products and work, and the excellent customer service. Well worth it.

Date of experience: September 3, 2020
Anna D.
California
1 review
0 helpful votes
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Easy to order; great customer service and a fantastic final product! I will be ordering from you again.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States