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Custom Ink Reviews Summary
Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Always receive great customer service! Truly awesome co Pant to work with!
This is the second time I've used Custom Ink for a small amount of custom shirts and I've been really pleased both with using the website to create the design and with customer support when I needed it. I will definitely come back to Custom Ink in the future!
Great product, nice website for creating our design, and we received the shirts in a timely manner.
Shirts turned and great and were delivered quickly!
Staff member, Mandi, who reached out was awesome. Very clear, helpful and responsive.
The website is very easy to use and navigate. I love all the options. Very user friendly
The experience was amazing and the customer service made it so much better. I plan to use you all in the future.
Good quality, came out better than expected, decent delivery time.
The quality of the shirt and printing were amazing! It was so user friendly to design the shirt! Thank you
Excellent help from Morgan by phone helped me through the process
Looks great! The quality of the shirt AND the print job - very impressed, my husband loved it. The design process was easy too and there were lots of pictures to choose from. Thank you, very satisfied!
Such great customer experience from the time we placed the order online. It was nice to have someone love to chat with and provide us with the best pricing!
This is such an amazing company. Great designs, great shirt, great prices and great customer service. I don't know what else you could ask for in a company!
All customer service reps were highly helpful, and extremely accommodating. A+ customer service.
I was told the shirts ran small but that was an understatement. They are two sizes smaller than average. The printing and logo came out as expected and packed well.
Awesome. You guys helped me create a perfect design for my team. Thank you
They are great! Got the order to us early and everything. Amazing quality and shirts.
Awesome! Customer service reps were so nice and helpful. I also got what I ordered quicker than expected. No issues at all!
I've used Custom Ink for business and personal orders now. The website's design feature is excellent and easy to use, and I have been very pleased with the customer service on past orders. We had to cancel our conference shirts due to the pandemic. I was sad that the company wasn't able to work with us to find an affordable option, but I understand they have costs as well. In general, my experience with this company has always been above and beyond what I expected. Last year they even rushed extra t-shirts to us that made it before the end of the five-day conference, and I was very pleased with that commitment to the customer. It turned out the error was on our end, not theirs, but they were extremely gracious about that, too.
My overall experience with Custom Ink was excellent. The designing of my product (cap) was easy and there were lots of choices. The ordering process was organized and the baseball cap I ordered was of very good quality along with the embroidery. I was very pleased with the produce and the process and would highly recommend this company to others to use!
From the business
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members