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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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I will be ordering again. This was the best experience and Ben Y. Helped me out and did a wonderful job. Could not be happier. Thanks Custom Ink.
Customer service called me to verify something that looked funny in my order. Great attention to detail, and delivery was faster than anticipated. Awesome!
I am so super pleased with the order placement, communication throughout the process, help when I needed to change my order and how quickly my final order got to me. This product and communication is really world class. Thank you, Custom Ink, for making our daughter's graduation during COVID more memorable with fun and cost effective t-shirts for her classmates. We will always remember how great you were to work with! Thank you for being there!
Overall great product happy with how everything came out and looked on the shirt.
You guys were amazing. You communicated very well and your response was quick.
Easy experience from start to finish. Garrett was great to work with!
I appreciate the speedy delivery but the final image print was extremely faded.
I was surprised with the overall quality and experience. I will definitely use the service again.
I will only ever order my class shirts from customink. You all saved my butt one time on an order and you didn't have to and when it was clearly my fault. The customer service you have is incredible. Thank you for all your help.
My new shirts turned out great! Thank you! Ordered different shirts probably a year ago and one of them had a stain on it, and they replaced it. This time no issues and everything is comfortable and cool!
The process was simple and I got the shirt I wanted.
My experience was awesome I spoke to someone on the phone cause I needed help and he was great!
Custom ink delivered as promised--I really appreciated the good communication, attention to detail and on-time delivery!
Overall a very positive experience. The product was just as expected. It arrived in the timeframe promised and was properly packaged.
Customer service was great. The finished product was absolute trash.
It was great. I enjoyed seeing my design on the T-shirt and being able to move it around and adjust it allowed my vision to become reality. The customer service was very helpful and nice. 10/10 recommend
My overall experience was really nice. They treated me nicely and did some of the changes I wanted. They made me feel comfortable to talk to them. Thank you.
Even with expedited shipping, they were due to arrive the day after Mother's Day. After an email correspondence followed by a phone call, the shirts arrived the day before Mother's Day which made things wonderful. Thank you!
Easy to use the website, fast production and shipping.
I asked for the shirt to be sent by my dad's birthday as a f/u email after the order but with the pandemic, it could not be promised. I only ordered it 7 days before and it CAME BEFORE his Birthday! I couldn't have been happier! Thanks so much CustomInk! MUCH appreciated! I will order again!
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.