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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Amy J.
California
1 review
0 helpful votes
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I will be ordering again. This was the best experience and Ben Y. Helped me out and did a wonderful job. Could not be happier. Thanks Custom Ink.

Date of experience: September 3, 2020
Melissa K.
California
1 review
0 helpful votes
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Customer service called me to verify something that looked funny in my order. Great attention to detail, and delivery was faster than anticipated. Awesome!

Date of experience: September 3, 2020
Maria C.
California
1 review
0 helpful votes
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I am so super pleased with the order placement, communication throughout the process, help when I needed to change my order and how quickly my final order got to me. This product and communication is really world class. Thank you, Custom Ink, for making our daughter's graduation during COVID more memorable with fun and cost effective t-shirts for her classmates. We will always remember how great you were to work with! Thank you for being there!

Date of experience: September 3, 2020
Betty T.
California
1 review
0 helpful votes
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Overall great product happy with how everything came out and looked on the shirt.

Date of experience: September 3, 2020
Shirley G.
California
1 review
0 helpful votes
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You guys were amazing. You communicated very well and your response was quick.

Date of experience: September 3, 2020
Jack C.
California
1 review
0 helpful votes
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Easy experience from start to finish. Garrett was great to work with!

Date of experience: September 3, 2020
Michelle S.
California
1 review
0 helpful votes
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I appreciate the speedy delivery but the final image print was extremely faded.

Date of experience: September 3, 2020
Maria G.
California
1 review
0 helpful votes
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I was surprised with the overall quality and experience. I will definitely use the service again.

Date of experience: September 3, 2020
Elizabeth O.
California
1 review
0 helpful votes
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I will only ever order my class shirts from customink. You all saved my butt one time on an order and you didn't have to and when it was clearly my fault. The customer service you have is incredible. Thank you for all your help.

Date of experience: September 3, 2020
Christine X.
California
1 review
0 helpful votes
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My new shirts turned out great! Thank you! Ordered different shirts probably a year ago and one of them had a stain on it, and they replaced it. This time no issues and everything is comfortable and cool!

Date of experience: September 3, 2020
Kimberly R.
California
1 review
0 helpful votes
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The process was simple and I got the shirt I wanted.

Date of experience: September 3, 2020
Christine M.
California
1 review
0 helpful votes
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My experience was awesome I spoke to someone on the phone cause I needed help and he was great!

Date of experience: September 3, 2020
Sarah Q.
California
1 review
0 helpful votes
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Custom ink delivered as promised--I really appreciated the good communication, attention to detail and on-time delivery!

Date of experience: September 3, 2020
James V.
California
1 review
0 helpful votes
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Overall a very positive experience. The product was just as expected. It arrived in the timeframe promised and was properly packaged.

Date of experience: September 3, 2020
Martha N.
California
1 review
0 helpful votes
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Customer service was great. The finished product was absolute trash.

Date of experience: September 3, 2020
Stephen L.
California
1 review
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It was great
May 12, 2020

It was great. I enjoyed seeing my design on the T-shirt and being able to move it around and adjust it allowed my vision to become reality. The customer service was very helpful and nice. 10/10 recommend

Date of experience: September 3, 2020
Robert N.
California
1 review
0 helpful votes
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My overall experience was really nice. They treated me nicely and did some of the changes I wanted. They made me feel comfortable to talk to them. Thank you.

Date of experience: September 3, 2020
Steve C.
California
1 review
0 helpful votes
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Even with expedited shipping, they were due to arrive the day after Mother's Day. After an email correspondence followed by a phone call, the shirts arrived the day before Mother's Day which made things wonderful. Thank you!

Date of experience: September 3, 2020
Barbara S.
California
1 review
0 helpful votes
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Easy to use the website, fast production and shipping.

Date of experience: September 3, 2020
Christine D.
California
1 review
0 helpful votes
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I asked for the shirt to be sent by my dad's birthday as a f/u email after the order but with the pandemic, it could not be promised. I only ordered it 7 days before and it CAME BEFORE his Birthday! I couldn't have been happier! Thanks so much CustomInk! MUCH appreciated! I will order again!

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States