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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Daniel X.
California
1 review
0 helpful votes
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I love this company, and although their prices are slightly higher, you get what you pay for, and I have never been disappointed. Repeat customer since 2011.

Date of experience: September 3, 2020
Martha E.
California
1 review
0 helpful votes
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Another great one always "hits the nail on the head."

Date of experience: September 3, 2020
Sam V.
California
1 review
0 helpful votes
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I would just, again, like to thank the customer service rep who helped me in chat. She was awesome and embodies what true support should feel like.

Date of experience: September 3, 2020
Linda V.
California
1 review
0 helpful votes
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I really wanted the consider the 3 layer mask. We delayed the order expecting to receive a sample of the 3 layer mask. Then I was told that customization would not be available for the 3 layer so we rushed the single layer mask. Today I got an email saying that 3 layer masks could be customized. What happened? David Silverstone

Date of experience: September 3, 2020
Elizabeth Z.
California
1 review
0 helpful votes
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Our shirts came out better than I thought. Very good quality from the printing to the shirt material. Sizes fit perfectly. I recieved a message immediately from someone in customer service regarding some questions on the order. He handled my order very professional and like I was the only customer. I will order again from Custom Ink in the future.

Date of experience: September 3, 2020
Kimberly T.
California
1 review
0 helpful votes
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I've used CustomInk multiple times and always get good quality at a good price

Date of experience: September 3, 2020
Richard V.
California
1 review
0 helpful votes
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I am very happy and satisfied with my very first custom Tshirt order with Custom Ink and I will be coming back to your company in the very near future with some other unique and custom art designs of mine to have additional Tshirts printed for myself. The quality of the digital screen printing is very professional and you guys put out an impressive product. Thank you for being so affordable and easy to use.

Date of experience: September 3, 2020
Shirley Y.
California
1 review
0 helpful votes
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This my second order an I really like the products n the out come plan to order more things n referring my friends n family

Date of experience: September 3, 2020
Linda J.
California
1 review
0 helpful votes
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Great customer service and fast shipping and production time. Overall satisfied with the purchases.

Date of experience: September 3, 2020
John W.
California
1 review
0 helpful votes
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Great experience and service. Will order from again.

Date of experience: September 3, 2020
Amy H.
California
1 review
0 helpful votes
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My sons were thrilled with their custom inks shirts that they designed. They have a lawn mowing business and the customers have already noticed the shirts! The boys like the overall fit of the shirts and design is very professional. The customer service was awesome when I called to ask more questions about the details of my order. She worked with me to minimize the cost for such a small order of shirts.

Date of experience: September 3, 2020
Peter T.
California
1 review
0 helpful votes
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Everything went smoothly and professionally - thank you.

Date of experience: September 3, 2020
Steven J.
California
1 review
0 helpful votes
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Very smooth and fast to reply to emails in regards to changes.

Date of experience: September 3, 2020
Eric R.
California
1 review
0 helpful votes
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The shirts were excellent. We jumped around like children upon their arrival. We then walked around a displayed them to passing cars. They were printed very well. I have no complaints

Date of experience: September 3, 2020
James B.
California
1 review
0 helpful votes
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Great looking shirt at a good price and much quicker delivery than expected.

Date of experience: September 3, 2020
Kimberly T.
California
1 review
0 helpful votes
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The only difficulty I had was figuring out how to put diff names on each shirt I wasn't able to figure it out so the names were not added everything else was great

Date of experience: September 3, 2020
William T.
California
1 review
0 helpful votes
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The gentleman that I ordered the product with on the phone was awesome! He took his time and we put the design on multiple shirts until I was happy. He was very patient and a GREAT asset for custom ink.

Date of experience: September 3, 2020
Sarah Q.
California
1 review
0 helpful votes
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I like and enjoy the customer service you guys. You guys make the order and delivery very comfortable for the customer, I will like to work another time.

Date of experience: September 3, 2020
Anthony U.
California
1 review
0 helpful votes
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The customer service was very helpful and the order was delivered quickly.

Date of experience: September 3, 2020
Jim S.
California
1 review
0 helpful votes
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Re-ordered shirts and they came with the logo half the size as the orginal order

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States