On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
We monitor reviews for authenticity
Great job! So easy, and the end product is always as expected. Perfect!
Overall it was easy ordering the shirts, shipping was delayed only about a week.
I am amazed at this experience. I have ordered through Custom Ink a few times and they really bring your ideas to life! I also received a follow up email asking if everything met my expectations and if I received my package. This meant a lot! Thank you so much for continuously amazing me Custom Ink!
The customer service was amazing and I talked to a lot of people. Jessica, Britney and one more... They were helpful and amazing kind people.
Very satisfying. All my needs were met. Audrey is my favorite person to work with and my go to from here on out, and I plan to bring more work to your company. Thank you for all your amazing work
Dylan is absolutely fantastic. He is professional, knowledgeable and ever so kind. I have ordered with Dylan many times and have a wonderful experience each time. Thank you!
I am so happy to have found this site. The customer service is stellar as is the overall process. I love it!
Very good experience! Easy to customize and place your order, and really good quality! Thanks Custom Ink!
Sales was great helping me use an image that worked, quickly and easily- THANK YOU SO MUCH for making it quick and painless!
The shirts are great and look excellent! Very pleased that my students are able to come up with such creative shirt ideas and CustomInk allows their ideas to be put onto the digital screen easily.
The shirts look fantastic. We were a little disappointed in the material of the t-shirts only because they're a little heavier weight material than we would've liked, but we didn't know until we ordered. We can adjust that when we place our next order. Other than that, everything was terrific and as you stated it would be. The sizes were as expected and the colors were terrific. Shipment arrived on time and was nicely presented. Great job! The "website" was a little tricky at first to navigate additional items on the list and we would've loved to have added zip-up hoodies with the business name on the left side of the zipper on the chest area, but couldn't navigate that on the order we placed so we dropped them for now. That was a little disappointing, but not enough to discourage us. We will be back for those a little later in the year. We are very satisfied and will recommend you with high marks. Thanks so much for your help for our business! Ken & Sherry
Customer service is always excellent - very helpful and knowledgeable!
My experience with "Custom Ink" was fantastic. Everyone answered and explained everything very well. The products that we recieved looked amazing
I was very pleased with the shirts and lettering. They arrived quickly. They sent emails of the design and allowed me to make changes, if necessary.
The shirts came sooner than expected & the order was perfectly correct. I will definitely order again from Custom Ink if the I should need other shirts. Thank you for your professionalism.
When I received my shirt, I noticed that the photo was a little crooked, but thanks to great customer service, they are sending me a replacement free of charge. The cost was a little pricier than I expected, but over all I'm very satisfied
Waa extremely satisfied with service, from creating my shirt, to the spot on time frame, highly recommend, great service
The customer service was excellent! I needed some additional help in sizing my logo and hopped on the chat. The rep was friendly, quick and equally as enthusiastic about my project as I was... so appreciated!
We are repeat clients of CustomInk and much like every other order, this one was perfect! Easy website to design, great customer service, great product, great price.
Great quality printing and sweatshirt. I used a photo from google images and it still turned out looking really professional and exactly how I imagined it.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.