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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Laura Q.
California
1 review
0 helpful votes
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Great job!
May 12, 2020

Great job! So easy, and the end product is always as expected. Perfect!

Date of experience: September 3, 2020
John E.
California
1 review
0 helpful votes
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Overall it was easy ordering the shirts, shipping was delayed only about a week.

Date of experience: September 3, 2020
Carol B.
California
1 review
0 helpful votes
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I am amazed at this experience. I have ordered through Custom Ink a few times and they really bring your ideas to life! I also received a follow up email asking if everything met my expectations and if I received my package. This meant a lot! Thank you so much for continuously amazing me Custom Ink!

Date of experience: September 3, 2020
Jack S.
California
1 review
0 helpful votes
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The customer service was amazing and I talked to a lot of people. Jessica, Britney and one more... They were helpful and amazing kind people.

Date of experience: September 3, 2020
Rebecca R.
California
1 review
0 helpful votes
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Very satisfying
May 12, 2020

Very satisfying. All my needs were met. Audrey is my favorite person to work with and my go to from here on out, and I plan to bring more work to your company. Thank you for all your amazing work

Date of experience: September 3, 2020
Richard L.
California
1 review
0 helpful votes
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Dylan is absolutely fantastic. He is professional, knowledgeable and ever so kind. I have ordered with Dylan many times and have a wonderful experience each time. Thank you!

Date of experience: September 3, 2020
Elizabeth J.
California
1 review
0 helpful votes
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I am so happy to have found this site. The customer service is stellar as is the overall process. I love it!

Date of experience: September 3, 2020
Lisa Q.
California
1 review
0 helpful votes
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Very good experience! Easy to customize and place your order, and really good quality! Thanks Custom Ink!

Date of experience: September 3, 2020
Sandra X.
California
1 review
0 helpful votes
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Sales was great helping me use an image that worked, quickly and easily- THANK YOU SO MUCH for making it quick and painless!

Date of experience: September 3, 2020
Steven Y.
California
1 review
0 helpful votes
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The shirts are great and look excellent! Very pleased that my students are able to come up with such creative shirt ideas and CustomInk allows their ideas to be put onto the digital screen easily.

Date of experience: September 3, 2020
Stephen P.
California
1 review
21 helpful votes
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The shirts look fantastic. We were a little disappointed in the material of the t-shirts only because they're a little heavier weight material than we would've liked, but we didn't know until we ordered. We can adjust that when we place our next order. Other than that, everything was terrific and as you stated it would be. The sizes were as expected and the colors were terrific. Shipment arrived on time and was nicely presented. Great job! The "website" was a little tricky at first to navigate additional items on the list and we would've loved to have added zip-up hoodies with the business name on the left side of the zipper on the chest area, but couldn't navigate that on the order we placed so we dropped them for now. That was a little disappointing, but not enough to discourage us. We will be back for those a little later in the year. We are very satisfied and will recommend you with high marks. Thanks so much for your help for our business! Ken & Sherry

Date of experience: September 3, 2020
Elizabeth U.
California
1 review
0 helpful votes
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Customer service is always excellent - very helpful and knowledgeable!

Date of experience: September 3, 2020
Chris E.
California
1 review
0 helpful votes
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My experience with "Custom Ink" was fantastic. Everyone answered and explained everything very well. The products that we recieved looked amazing

Date of experience: September 3, 2020
Sandra L.
California
1 review
0 helpful votes
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I was very pleased with the shirts and lettering. They arrived quickly. They sent emails of the design and allowed me to make changes, if necessary.

Date of experience: September 3, 2020
Maria E.
California
1 review
0 helpful votes
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The shirts came sooner than expected & the order was perfectly correct. I will definitely order again from Custom Ink if the I should need other shirts. Thank you for your professionalism.

Date of experience: September 3, 2020
Thomas D.
California
1 review
0 helpful votes
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When I received my shirt, I noticed that the photo was a little crooked, but thanks to great customer service, they are sending me a replacement free of charge. The cost was a little pricier than I expected, but over all I'm very satisfied

Date of experience: September 3, 2020
Maria X.
California
1 review
0 helpful votes
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Waa extremely satisfied with service, from creating my shirt, to the spot on time frame, highly recommend, great service

Date of experience: September 3, 2020
Frank P.
California
1 review
0 helpful votes
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The customer service was excellent! I needed some additional help in sizing my logo and hopped on the chat. The rep was friendly, quick and equally as enthusiastic about my project as I was... so appreciated!

Date of experience: September 3, 2020
Andrew X.
California
1 review
0 helpful votes
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We are repeat clients of CustomInk and much like every other order, this one was perfect! Easy website to design, great customer service, great product, great price.

Date of experience: September 3, 2020
Stephen F.
California
1 review
0 helpful votes
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Great quality printing and sweatshirt. I used a photo from google images and it still turned out looking really professional and exactly how I imagined it.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States