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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Mike F.
California
1 review
0 helpful votes
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Excellent service. Quick and easy to do business with. My approval of the design was sought within 24 hours of submitting the order. Excellent communication on status of the order. Awesome experience!

Date of experience: September 3, 2020
Margaret Z.
California
1 review
0 helpful votes
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I am very happy with how easy it was to design. The outcome is as expected

Date of experience: September 3, 2020
Carol O.
California
1 review
0 helpful votes
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I loved the experience I got with custom ink. The shirt was just how I wanted it to be and when I needed help I got it right away from the customer service staff.

Date of experience: September 3, 2020
Mark X.
California
1 review
0 helpful votes
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The fit of the $#*! sucks and just after one wash the print started coming off!

Date of experience: September 3, 2020
Linda M.
California
1 review
0 helpful votes
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The shirts came out great, your design specialist improved the shirt design

Date of experience: September 3, 2020
Joseph M.
California
1 review
0 helpful votes
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I've really appreciated all the help and service your company has provided. I was also able to save some money thanks to your design team, which means I can purchase more products from you! Great job!

Date of experience: September 3, 2020
Jeff F.
California
1 review
0 helpful votes
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I had such a great experience with custom ink, our shirts turned out amazing the Customer service was amazing!

Date of experience: September 3, 2020
Mark G.
California
1 review
0 helpful votes
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I am a repeat customer and always receive prompt and outstanding service with each order.

Date of experience: September 3, 2020
Amanda Q.
California
1 review
0 helpful votes
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Excellent!
May 10, 2020

Excellent! I would use them again and would definitely recommend them!

Date of experience: September 3, 2020
Joseph B.
California
1 review
0 helpful votes
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Aside from shirt size issues, the quality of the work is very good. The time to receive the shirt was also less than initially provided. I will definitely use CustomInk again but will be weary of shirt sizes and will need to somehow confirm I am getting the correct fitting size.

Date of experience: September 3, 2020
Cynthia W.
California
1 review
0 helpful votes
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My experience was great, the website is easy to use and has a lot of different options for creating - customer service is on spot!

Date of experience: September 3, 2020
Amy B.
California
1 review
0 helpful votes
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Custom ink was amazing! They helped me out a ton and were super friendly while doing it. Their products are also very easy to create.

Date of experience: September 3, 2020
Sarah O.
California
1 review
0 helpful votes
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The overall process was great. The online site was fantastic from using my own design and ordering was seamless.

Date of experience: September 3, 2020
Kathleen Q.
California
1 review
0 helpful votes
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Design was exactly as expected. Great quality in printing.

Date of experience: September 3, 2020
Jessica T.
California
1 review
0 helpful votes
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Exactly as I designed. Quick turnaround from hitting send to getting the product.

Date of experience: September 3, 2020
David D.
California
1 review
0 helpful votes
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I am happy with the shirts and will be making another order soon. Also going to get polo shirts

Date of experience: September 3, 2020
Maria C.
California
1 review
0 helpful votes
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This was only my 2nd order, and it was a re-order of a product I ordered a few years ago. I appreciate that you keep the artwork and info on file for so long, especially for infrequent customers like me. The quality of the shirts is great (I still have some from my original order and they've been worked over pretty hard). The printing is well done, true to my expectations. And although I've not had direct contact with anyone in customer service (i. E. on the phone), email contact was seamless.

Date of experience: September 3, 2020
Peter N.
California
1 review
0 helpful votes
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Very easy to use this site to create 1 or several t-shirts. I've used it twice so far and am very happy with the results and service

Date of experience: September 3, 2020
Patricia D.
California
1 review
0 helpful votes
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Custom Inc did a good job on my shirts the service was quick getting to me when I needed them.

Date of experience: September 3, 2020
Mike P.
California
1 review
0 helpful votes
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Website was easy to navigate and customer service is top quality just like the apparel and screen printing.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States