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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Melissa T.
California
1 review
0 helpful votes
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I am so glad that I chose Custom Ink for this project. It really was a great quality product and the website was even easier to use than I expected!

Date of experience: September 3, 2020
Susan M.
California
1 review
0 helpful votes
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Shirts turned out great. Colors look good and are very comfy

Date of experience: September 3, 2020
Sandra O.
California
1 review
0 helpful votes
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This is my first time ordering from custom ink so as far as customer service is a very good experience. It would be great if a sample shirt is provided before doing the final print because it came out very different from the final design to the actual printed shirt, I would pay extra for sample as long as the price is not extraordinary.

Date of experience: September 3, 2020
David U.
California
1 review
0 helpful votes
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You guys have helped my group with shirts for so many years and they always come out great! Thanks for being awesome!

Date of experience: September 3, 2020
Thomas V.
California
1 review
0 helpful votes
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Custom ink is great- always happy, however did not like the quality of the Hanes shirts. Not soft and comfortable like past orders we've placed.

Date of experience: September 3, 2020
Nick A.
California
1 review
0 helpful votes
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I had sweatshirts made a few years ago and had a good experience with Custom Ink. That is why when I needed a s-shirt done I knew exactly where I was going to go for product and service.

Date of experience: September 3, 2020
Peter D.
California
1 review
0 helpful votes
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The App
May 11, 2020

The App. Itself is just fun to play with. Had as much fun designing the shirt as I did giving them out to my co-workers. Great job to everyone.

Date of experience: September 3, 2020
Virginia D.
California
1 review
0 helpful votes
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The employees who helped with my order via phone were fabulous and really took their time making sure I understood all that was needed for my large order of 3 different designs. I was impressed. I expected the process to be difficult, but they made it really easy from start to finish! The finished product arrived earlier than expected and the items looked great!

Date of experience: September 3, 2020
Peter T.
California
1 review
0 helpful votes
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I loved your Customer Service Reps. They were very knowledgeable and guided me through a complex order. I can not tell you anything about the items, for they were shipped individually to people.

Date of experience: September 3, 2020
Mike Q.
California
1 review
0 helpful votes
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I would order again for sure but with the request that the stickers be applied perhaps to the final receipt or applied to a plastic bag that contains each t-shirt.

Date of experience: September 3, 2020
Mark E.
California
1 review
0 helpful votes
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Easy to create the image and order! Tshirts nice and soft and sized appropriately.

Date of experience: September 3, 2020
Janet S.
California
1 review
0 helpful votes
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I have ordered hoodies from u guys and now tshirts and they both come out awesome. You do great work, I will be ordering again from you guys.

Date of experience: September 3, 2020
Frank S.
California
1 review
0 helpful votes
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Easy, no hassle, and exactly what I wanted and was expecting!

Date of experience: September 3, 2020
Nancy U.
California
1 review
0 helpful votes
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Your staff was helpful and the quality of work as well as the amount of time from start to delivery.

Date of experience: September 3, 2020
David M.
California
1 review
0 helpful votes
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Fast quick professional service with a great selection of shirts, colors and printing styles! Working on another design now!

Date of experience: September 3, 2020
Diane M.
California
1 review
0 helpful votes
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Great overall experience. My wife loved the shirt itself (sizing, color, material, etc.) but was over the top with excitement about having the names of all nine of our grandchildren on the back. The print was clear and spaced exactly as I had envisioned when it was designed. I will definitely order from Custom Ink again!

Date of experience: September 3, 2020
Steve R.
California
1 review
0 helpful votes
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Ordered a shirt for Mom for Mother's Day. Came in time to give her. Looked good. I'm happy

Date of experience: September 3, 2020
Linda P.
California
1 review
0 helpful votes
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Extremely satisfied with custom ink. Shirts were fun to design and easy to use website. Shipping was fast

Date of experience: September 3, 2020
Patricia U.
California
1 review
0 helpful votes
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Easy process to design the shirt how I wanted, and delivery time was very reasonable as well. I will use Custom Ink for future custom clothing in the future.

Date of experience: September 3, 2020
Susan D.
California
1 review
0 helpful votes
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I wanted to make a change to my order and received a call the very next morning. The lady was polite and very helpful. You guys rock!

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States