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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Stephanie G.
California
1 review
0 helpful votes
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I have been a loyal CUSTOM INK customer for over 10 years. They provide a great product, stand behind their work and deliver on time. Great Value, thanks CUSTOM INK!

Date of experience: September 3, 2020
Cynthia J.
California
1 review
0 helpful votes
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Customer service was able to help make adjustments on the fly. Very helpful!

Date of experience: September 3, 2020
Charles Q.
California
1 review
0 helpful votes
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Custom ink is the place to shop for your personalized ideas!

Date of experience: September 3, 2020
Angela Z.
California
1 review
0 helpful votes
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Awesome job at a good value. Shirts arrived 2 days early!

Date of experience: September 3, 2020
Donna B.
California
1 review
0 helpful votes
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I make tshirts from custom ink all the time and I've never had a bad experience. They are thorough and always contact me with questions on my order if there is a problem. They always deliver sooner than expected which is always great.

Date of experience: September 3, 2020
Elizabeth Q.
California
1 review
0 helpful votes
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The t shirts were great and now we have t shirts to remember.

Date of experience: September 3, 2020
Nick H.
California
1 review
0 helpful votes
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Excellent
May 9, 2020

Excellent. Quick and easy for something we needed ASAP.

Date of experience: September 3, 2020
Dan S.
California
1 review
0 helpful votes
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Love doing business with you. Very happy from order to delivery!

Date of experience: September 3, 2020
James B.
California
1 review
0 helpful votes
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Very easy to upload my design and create what I wanted. Spend the extra for American Apparel shirts. Made in the USA and extremely comfortable.

Date of experience: September 3, 2020
Martha L.
California
1 review
0 helpful votes
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The order process, designing and payment are all done with ease. The website is easy to use. Shipping was quick. The sizes in the shirts run small so I would suggest to order up a size

Date of experience: September 3, 2020
Diane L.
California
1 review
0 helpful votes
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I was so amazed at the efficiency and care to accommodate us. The shirts are perfect! The colors, lettering clearness of crown all beautiful. Thanks for such a great and fast job. The shirts were delivered ahead of schedule. Thank you!

Date of experience: September 3, 2020
Paul N.
California
1 review
0 helpful votes
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Easy to use website. Product exceeded expectations.

Date of experience: September 3, 2020
Ruth E.
California
1 review
0 helpful votes
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It was easy to make my design and order the sweatshirts which made my experience really good.

Date of experience: September 3, 2020
Jennifer N.
California
1 review
0 helpful votes
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Did a great job on a short notice order getting it to us. I thought the blanket would be bigger, thicker and better quality.

Date of experience: September 3, 2020
Amy Z.
California
1 review
0 helpful votes
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Overall experience was good. The website was pretty simple to use. Pretty pricey for just one item so unless I have a large group order I probably won't order again. And I definitely won't order another onsie. The plastic snaps just aren't well made. The material is ok. My husband likes it but I'm hoping it will soften up after I wash it. Not super impressed but not totally disappointed either.

Date of experience: September 3, 2020
Daniel I.
California
1 review
0 helpful votes
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I love this company from start to finish (even after... customer service is awesome) I will order again if needed. Thanks

Date of experience: September 3, 2020
Adam M.
California
1 review
1 helpful vote
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I just have to shout out the customer support team, especially Becky G., who was very helpful throughout the process. She even helped us track down contact info for the image we found online, and I got to write back and forth with the photographer and get permission and a high quality file. All of this was done without condescension and enthusiasm for our project. Thanks so much!

Date of experience: September 3, 2020
Carol G.
California
1 review
0 helpful votes
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Ok quality shirts, really stiff and uncomfortable. Upset that they were missing a part of the design that shows on the website was supposed to be included but was not on the final product.

Date of experience: September 3, 2020
Sharon A.
California
1 review
0 helpful votes
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The shirt aren't bad, but for $35 I expected more. I've ordered shirts from. Custom ink before. They were definitely better and I was pleased. The shirts I just received seem to have some of the material from the pressing of the characters sort of like the characters were ironed on from a big sheet that went outside the borders of the characters on the shirt.

Date of experience: September 3, 2020
Stephen Z.
California
1 review
0 helpful votes
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I am so impressed with the quality of the printing, design and shirt! I cannot believe how affordable these were! I WILL be ordering again

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States