On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
We monitor reviews for authenticity
I have been a loyal CUSTOM INK customer for over 10 years. They provide a great product, stand behind their work and deliver on time. Great Value, thanks CUSTOM INK!
Customer service was able to help make adjustments on the fly. Very helpful!
Custom ink is the place to shop for your personalized ideas!
Awesome job at a good value. Shirts arrived 2 days early!
I make tshirts from custom ink all the time and I've never had a bad experience. They are thorough and always contact me with questions on my order if there is a problem. They always deliver sooner than expected which is always great.
The t shirts were great and now we have t shirts to remember.
Excellent. Quick and easy for something we needed ASAP.
Love doing business with you. Very happy from order to delivery!
Very easy to upload my design and create what I wanted. Spend the extra for American Apparel shirts. Made in the USA and extremely comfortable.
The order process, designing and payment are all done with ease. The website is easy to use. Shipping was quick. The sizes in the shirts run small so I would suggest to order up a size
I was so amazed at the efficiency and care to accommodate us. The shirts are perfect! The colors, lettering clearness of crown all beautiful. Thanks for such a great and fast job. The shirts were delivered ahead of schedule. Thank you!
Easy to use website. Product exceeded expectations.
It was easy to make my design and order the sweatshirts which made my experience really good.
Did a great job on a short notice order getting it to us. I thought the blanket would be bigger, thicker and better quality.
Overall experience was good. The website was pretty simple to use. Pretty pricey for just one item so unless I have a large group order I probably won't order again. And I definitely won't order another onsie. The plastic snaps just aren't well made. The material is ok. My husband likes it but I'm hoping it will soften up after I wash it. Not super impressed but not totally disappointed either.
I love this company from start to finish (even after... customer service is awesome) I will order again if needed. Thanks
I just have to shout out the customer support team, especially Becky G., who was very helpful throughout the process. She even helped us track down contact info for the image we found online, and I got to write back and forth with the photographer and get permission and a high quality file. All of this was done without condescension and enthusiasm for our project. Thanks so much!
Ok quality shirts, really stiff and uncomfortable. Upset that they were missing a part of the design that shows on the website was supposed to be included but was not on the final product.
The shirt aren't bad, but for $35 I expected more. I've ordered shirts from. Custom ink before. They were definitely better and I was pleased. The shirts I just received seem to have some of the material from the pressing of the characters sort of like the characters were ironed on from a big sheet that went outside the borders of the characters on the shirt.
I am so impressed with the quality of the printing, design and shirt! I cannot believe how affordable these were! I WILL be ordering again
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.