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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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My order was exactly as I designed it the customer service is fantastic and I recieved my order exactly when it was expected. I've ordered from Custom Ink in the past and will definitely purchase from them again in the future.
The prices are a little high if your only ordering 1 product.
I had a great experience with you guys! You responded quickly and answered any questions I had. I appreciate it! I'm looking forward to see my New stuff I just ordered yesterday.
I'm a repeat customer because the overall value and look and everything is great, we love the shirts and they look amazing.
Quick easy great quality. Thank you. Responsive, accurate. Best your business. Pucca7 Eclectic Hair Boutique
This was a gift and the recipient was so thrilled with it!
The entire process was excellent and fast! Superb quality shirt and printing. Costumer service was fast responding to an addition to my order after it was placed. Super happy and will be a repeat customer.
We got our masks we we needed but didnt have all that we order and we were missing a few and couldn't use a few for the condition they came in
Other than the rash everything was great but it was a bit over priced
Service and delivery was great especially during these times of Corona virus.
Terrific service! I had originally sent a file that was proprietary to an Etsy designer ( had no idea) custom Ink knew it and offered me the chance to reach out to the designer or have them redesign- the original designer never answered my request so custom ink recreated it with a spin- turned out amazing!
I liked how a member of your staff followed up and called us to make sure the product was exactly how we wanted it.
Well, for $25 I would like to see the image without some artifact on it. There is a short thick gray line in the middle of image. I not going to go through the trouble to make a big deal about and go through the hassle of customer - instead I'd rather try someone else as there are others. Good quality of Hanes.
Never shopping for a product like this before, I chose Custom Ink. From start to finish, I was taken care of, involved, and felt confident. The final product was exactly what I created, and the quality was apparent. Great people, great company!
The shirts were a hit with my entire organization. The siftness of the material and the quality as well. Thank you kindly!
Customink was so easy to work with. This was my first experience with them and it will not be the last. So happy with how our shirts turned out.
I like using CI and the create your own design. Allows me to exercise my creativity which doesn't get used much anymore.
Unbelievably easy! This was my first time using Custom Ink but it definitely won't be my last.
When my first print of this shirt had what appears to be a burn mark across the front (as in where a heated press was used perhaps), I called customer service. The situation was well explained and they readily sent another flawless copy of it.;-)
The customer service was awesome! The shirt was exactly what I was looking for!
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.