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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Patricia D.
California
1 review
0 helpful votes
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My order was exactly as I designed it the customer service is fantastic and I recieved my order exactly when it was expected. I've ordered from Custom Ink in the past and will definitely purchase from them again in the future.

Date of experience: September 3, 2020
Laura Z.
California
1 review
0 helpful votes
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The prices are a little high if your only ordering 1 product.

Date of experience: September 3, 2020
Ben C.
California
1 review
0 helpful votes
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I had a great experience with you guys! You responded quickly and answered any questions I had. I appreciate it! I'm looking forward to see my New stuff I just ordered yesterday.

Date of experience: September 3, 2020
Lisa F.
California
1 review
0 helpful votes
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I'm a repeat customer because the overall value and look and everything is great, we love the shirts and they look amazing.

Date of experience: September 3, 2020
Rebecca Y.
California
1 review
0 helpful votes
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Quick easy great quality. Thank you. Responsive, accurate. Best your business. Pucca7 Eclectic Hair Boutique

Date of experience: September 3, 2020
Brenda F.
California
1 review
0 helpful votes
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This was a gift and the recipient was so thrilled with it!

Date of experience: September 3, 2020
Margaret A.
California
1 review
0 helpful votes
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The entire process was excellent and fast! Superb quality shirt and printing. Costumer service was fast responding to an addition to my order after it was placed. Super happy and will be a repeat customer.

Date of experience: September 3, 2020
Jim O.
California
1 review
0 helpful votes
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We got our masks we we needed but didnt have all that we order and we were missing a few and couldn't use a few for the condition they came in

Date of experience: September 3, 2020
Adam Z.
California
1 review
0 helpful votes
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Other than the rash everything was great but it was a bit over priced

Date of experience: September 3, 2020
Lisa L.
California
1 review
0 helpful votes
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Service and delivery was great especially during these times of Corona virus.

Date of experience: September 3, 2020
Alex P.
California
1 review
0 helpful votes
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Terrific service! I had originally sent a file that was proprietary to an Etsy designer ( had no idea) custom Ink knew it and offered me the chance to reach out to the designer or have them redesign- the original designer never answered my request so custom ink recreated it with a spin- turned out amazing!

Date of experience: September 3, 2020
Sharon D.
California
1 review
0 helpful votes
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I liked how a member of your staff followed up and called us to make sure the product was exactly how we wanted it.

Date of experience: September 3, 2020
Melissa B.
California
1 review
0 helpful votes
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Well, for $25 I would like to see the image without some artifact on it. There is a short thick gray line in the middle of image. I not going to go through the trouble to make a big deal about and go through the hassle of customer - instead I'd rather try someone else as there are others. Good quality of Hanes.

Date of experience: September 3, 2020
Brian Q.
California
1 review
0 helpful votes
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Never shopping for a product like this before, I chose Custom Ink. From start to finish, I was taken care of, involved, and felt confident. The final product was exactly what I created, and the quality was apparent. Great people, great company!

Date of experience: September 3, 2020
Mary C.
California
1 review
0 helpful votes
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The shirts were a hit with my entire organization. The siftness of the material and the quality as well. Thank you kindly!

Date of experience: September 3, 2020
Laura V.
California
1 review
0 helpful votes
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Customink was so easy to work with. This was my first experience with them and it will not be the last. So happy with how our shirts turned out.

Date of experience: September 3, 2020
Robert P.
California
1 review
0 helpful votes
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I like using CI and the create your own design. Allows me to exercise my creativity which doesn't get used much anymore.

Date of experience: September 3, 2020
Robert Q.
California
1 review
0 helpful votes
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Unbelievably easy! This was my first time using Custom Ink but it definitely won't be my last.

Date of experience: September 3, 2020
Jason R.
California
1 review
0 helpful votes
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When my first print of this shirt had what appears to be a burn mark across the front (as in where a heated press was used perhaps), I called customer service. The situation was well explained and they readily sent another flawless copy of it.;-)

Date of experience: September 3, 2020
Steve F.
California
1 review
0 helpful votes
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The customer service was awesome! The shirt was exactly what I was looking for!

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States