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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Jennifer J.
California
1 review
0 helpful votes
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I use Customink a lot. The only thing I noticed was that I didn't have a guide to tell me if my image was centered. So, I chatted with a rep and they answered my question quickly. I love the products. The prices are pretty equivalent to other companies. But the turn around time is much faster than other companies I have used. I will continue to use Customink.

Date of experience: September 3, 2020
Bill P.
California
1 review
0 helpful votes
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Shirts look and feel fantastic. Will perhaps run a bit small after a wash but very good overall.

Date of experience: September 3, 2020
Andrew F.
California
1 review
0 helpful votes
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Quickest shipment I could imagine! So easy to order. Almost couldn't believe the price so thought I'd wait to see the quality. Well, it's a great shirt! I had ordered items same week from other sources and this experience was the absolute best of all of them. The others were clamoring for reviews before I received the items. I found that odd. Custom Ink waited until I received and had time to open the parcel. Then, I couldn't wait... went to your Facebook to say thank you and even had a quick and kind response, there. For future t-shirt printings, I will certainly return to Custom Ink and mention you to others, who want custom t-shirts.

Date of experience: September 3, 2020
Angela B.
California
1 review
0 helpful votes
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Great experience ordering. Shirts are pricey, but good quality. Sizes run larger than expected. Overall 8/10

Date of experience: September 3, 2020
James H.
California
1 review
0 helpful votes
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Have been using your services for a few years now and thoroughly enjoy using the site and appreciate the many styles of products available.

Date of experience: September 3, 2020
Christine P.
California
1 review
0 helpful votes
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The process is so easy. After setting up the design options I love that families can order and pay on their own.

Date of experience: September 3, 2020
Joseph C.
California
1 review
0 helpful votes
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I first used CustomInk in 2006 when I was sponsoring a high school robotics team with terrific results. 14 years later, their online design studio and customer service remains top notch.

Date of experience: September 3, 2020
Margaret Z.
California
1 review
0 helpful votes
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Loved it
May 8, 2020

Loved it. I love my custom by me hoodie!. It is the 3rd time I have shopped with you all! Love the quality, customer service, and prices! Thanks for all you do!

Date of experience: September 3, 2020
Adam N.
California
1 review
0 helpful votes
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We are pleased with the results and customer service. Thank you!

Date of experience: September 3, 2020
Michael W.
California
1 review
0 helpful votes
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Loved Custom Ink amazing quality shirts all delivered early! Best experience ever online shopping!

Date of experience: September 3, 2020
Amanda C.
California
1 review
0 helpful votes
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I would highly recommend. The shirts came out exactly as I envisioned and would order from custom ink again.

Date of experience: September 3, 2020
Tony N.
California
1 review
0 helpful votes
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Great experience will order again on new shirts or other merchandise.

Date of experience: September 3, 2020
Richard E.
California
1 review
0 helpful votes
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I like the design lab, and your customer service is exceptional.

Date of experience: September 3, 2020
Nicole W.
California
1 review
0 helpful votes
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Great work!
May 8, 2020

Great work! Impressed how the upload could not even be felt on the shirt with a touch of your hand.

Date of experience: September 3, 2020
Scott J.
California
1 review
0 helpful votes
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Changes are quickly made with no hassle at all during the Proof review check. When I viewed my proofs I realized I had added a word to the printing that didn't make sense. I called and was able to have it removed right away. Custom Ink then sent another proof to review within a half hour, which I approved and they began the printing process. The mugs arrived a few days earlier than originally quoted. They were a hit at work!

Date of experience: September 3, 2020
Tony D.
California
1 review
0 helpful votes
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I am very pleased with my purchase. The graphics on the t-shirt are superb, not your usual iron'd on graphics. I have no fears ruining the shirt in the washer.

Date of experience: September 3, 2020
Diane V.
California
1 review
0 helpful votes
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Custom Ink provided great service and a high quality product. We have used Custom Ink several times and will certainly continue our business with them.

Date of experience: September 3, 2020
Anthony D.
California
1 review
0 helpful votes
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Fantastic experience from beginning to end. The design process on the website was super easy and my shirts were delivered almost a week earlier than the initial estimate. Great quality work.

Date of experience: September 3, 2020
Martha T.
California
1 review
0 helpful votes
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Absolutely terrific and professional Great product great service

Date of experience: September 3, 2020
Brenda I.
California
1 review
0 helpful votes
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Customer service is always great, always follow up about the designs.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States