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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Bill B.
California
1 review
0 helpful votes
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Outstanding as usual! And the fact you had artwork for one of my favorite cars is amazing - 1968 Ford XL convertible, luv it!

Date of experience: September 3, 2020
Joseph F.
California
1 review
0 helpful votes
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This was the easiest way to order shirts for my start-up and everything from start to finish was seamless. The shirts looked exactly as I expected them to and the price was more than reasonable. I will definitely be using this site again for any merch that I need.

Date of experience: September 3, 2020
Patricia W.
California
1 review
0 helpful votes
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Overall great experience, love my shirt! My husband also loved it, he will likely be your next customer... and I look forward to ordering my next one! As an R. N., I take seriously the covid 19 precautions and the t-shirt/message that I ordered, from Custom Ink, helped me gently communicate this message with my shirt. I plan to wear it when I am out grocery shopping with my mask, and maintaining social distancing. Thank You Custom Ink for helping me to do this!

Date of experience: September 3, 2020
Steven O.
California
1 review
0 helpful votes
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Great service, easy to use website, and perfect results. I will continue to use your company whenever I need a new order.

Date of experience: September 3, 2020
Nick P.
California
1 review
0 helpful votes
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I've ordered from custom ink 2 times and they messed up my first order but my second order was perfect. I will definitely be buying from the again.

Date of experience: September 3, 2020
Pamela I.
California
1 review
0 helpful votes
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Color has always been my biggest complaint. I would like most of my products in dark navy blue and Vegas gold. All your golds are closer to yellow and as stated above your navy came out as royal

Date of experience: September 3, 2020
Angela L.
California
1 review
0 helpful votes
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I enjoy working with your company and I would certainly recommend it to anyone. You customer service is outstanding and your prices are very reasonable. Thank you!

Date of experience: September 3, 2020
Amy O.
California
1 review
0 helpful votes
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This is the 3rd time I've used custom ink and am very pleased with the product, results and service. I will continue to use custom ink and highly recommend them

Date of experience: September 3, 2020
Virginia Q.
California
1 review
0 helpful votes
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I had a lovely experience, received a phone call about changing some fonts and I appreciated having a conversation with a human before this change was made. It was a bit frustrating to not have all the t-shirt options available since I wasn't ordering in bulk and so the t-shirt material was not what I was hoping for. The print did come out great and I'm excited to gift this to a family member.

Date of experience: September 3, 2020
Richard O.
California
1 review
0 helpful votes
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My experience was fantastic! The customer service team (Becky) contacted me so that we could correct a glitch on my end. We figured it all out. She was SO helpful in providing all of my options. When the shirt arrived, I was very happy with the final product! The quality of the cotton, color and print is excellent. It's a gift for a close friend and I can't wait to give it to her!

Date of experience: September 3, 2020
Charles D.
California
1 review
0 helpful votes
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Working with custom ink as always been a breeze. And it continued to be so during this pandemic. The masks are perfect and high quality (thank you to the representative who suggested the higher grade mask). The logo looks perfect.

Date of experience: September 3, 2020
Tom D.
California
1 review
0 helpful votes
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Working with CustomInk this year for youth conservationists' shirts was easy and quick. We're very happy.

Date of experience: September 3, 2020
Eric Q.
California
1 review
0 helpful votes
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Quick turn around and great updates during the process.

Date of experience: September 3, 2020
Joseph S.
California
1 review
0 helpful votes
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You are always so quick and easy to work with, and the product is always right on. I love ordering through you.

Date of experience: September 3, 2020
Stephen G.
California
1 review
0 helpful votes
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The quality of screen printing exceeded expectations. The small alterations made by the design team were better than perfect. A part of the cost was even refunded when it was determined 3 colors were not necessary. Thank you for another great product.

Date of experience: September 3, 2020
Tom P.
California
1 review
0 helpful votes
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Loved the shirts so soft. Loved the printing and the customer service. Will definitely be back.

Date of experience: September 3, 2020
Jason Z.
California
1 review
0 helpful votes
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The personalized service in addressing graphic issues was great, delivered a day early, good quality product.

Date of experience: September 3, 2020
Jeff O.
California
1 review
0 helpful votes
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Thank you for your professional style and timing. I am well pleased and looking forward to future business.

Date of experience: September 3, 2020
Dorothy Z.
California
1 review
0 helpful votes
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From start to finish, Custom Ink was a pleasure to work with! They were extremely friendly and knowledgeable.

Date of experience: September 3, 2020
Barbara F.
California
1 review
0 helpful votes
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Best experience that I have ever had ordering and creating shirts.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States