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Custom Ink

How would you rate Custom Ink?
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Margaret V.
California
1 review
0 helpful votes
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Website very user friendly, customer service at each point of the journey. Excellent quality, thanks guys! It would be nice if there were coupons or discounts here an again (there may be already). Thanks!

Date of experience: September 3, 2020
Brenda D.
California
1 review
0 helpful votes
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Creating your own design is super simple and quick! I loved the variety of shirts to choose from for my product. I received my shipping info quickly & my products arrived right after in amazing condition! Everything I could have asked for. I recommended others try custom ink!

Date of experience: September 3, 2020
Christine V.
California
1 review
0 helpful votes
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Like always, CustomInk turned my design into a spectacular t-shirt. Crisp print, reasonable delivery time (even though I would have preferred the option to pay for express service, which was not an option for my order). High quality t-shirt, accurate color preview on the website, exactly what I envisioned. I will be back next time I am in the market for custom t-shirts. Highly recommended!

Date of experience: September 3, 2020
Deborah G.
California
1 review
0 helpful votes
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This is the second time I've ordered custom T-shirts from you. I both cases, the artwork was exactly as I asked it to be, and the customer service has always been very good. And the shirts were delivered promptly. Now if only the light steel shirt fit properly.

Date of experience: September 3, 2020
Chris D.
California
1 review
1 helpful vote
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Of course in printing your colors are so faded on the shirt I ordered you can barely see them... I thought you had a statement saying that someone was going to proof it prior to printing but if you do this every day then someone should have noticed it might not show up well The fabric feel like 100 polyester... not as soft as it was described and feels stiff on the front where the printing is. Will not be reordering from you

Date of experience: September 3, 2020
Robert D.
California
1 review
0 helpful votes
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You were easy to work with. Your website was simple to navigate, even for technically challenged me, the quality of the finished product exceeded expectations, it was delivered on time. I'm going to have to order a bunch more, my kids are all jealous of dads new shirt!

Date of experience: September 3, 2020
Stephanie P.
California
1 review
0 helpful votes
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I was very please at the speed and quality of the product I received. My shirts arrived ahead of schedule and turned out absolutely perfect. They even had my font that most other companies do not offer in the design tool. Great job custom ink. Will buy again

Date of experience: September 3, 2020
Nick Y.
California
1 review
0 helpful votes
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The graphics once again are fantastic and really pop to the viewer. I'm a repeat customer from several years ago, mainly because the t-shirts I ordered previously from Custom Ink stayed in great shape for such a long time.

Date of experience: September 3, 2020
Andrew N.
California
1 review
12 helpful votes
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Once again, Custom Ink has come through for me for quality personalized t-shirts to give out as thank you gifts! Both times, I received my shirts ahead of the guaranteed date. The quality of the shirt and the printing are top notch! Reasonably priced, even with the 10% added for faster the delivery on this order! The website itself is so user friendly. It made it very easy for me to design exactly what I was looking for!

Date of experience: September 3, 2020
Charles X.
California
1 review
0 helpful votes
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You need to lower your prices on repeat customers. I a long time customer of custom ink, Since the last several years no incentives, rebates or discounts. I don't buy a lot but I have been here for years.

Date of experience: September 3, 2020
Carol A.
California
1 review
0 helpful votes
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Highest rating possible! Such exceptional service, quality of the material is fantastic, size/color is perfect. The website was so easy to use, and I appreciated that a real person reviewed it in advance to ensure it would look great.

Date of experience: September 3, 2020
Bill N.
California
1 review
0 helpful votes
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I have used your company since 2012 for our family vacation t-shirts. It's always a great experience. Your customer service is top-notch! I'd love if you guys had a rewards program or maybe even a discount for returning customers.

Date of experience: September 3, 2020
Frank E.
California
1 review
0 helpful votes
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Love being able to customize a shirt and add pics. These made great Father's Day gifts. Customer service is awesome and will call if something needs correcting, and items are received on time! Great company... will definitely use again!

Date of experience: September 3, 2020
Dave E.
California
1 review
0 helpful votes
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We had a bit of a mix up on the color, but they cleared it up immediately and I got the shirts earlier than expected! Customer service was very nice and helpful! Will definitely be ordering again from them.

Date of experience: September 3, 2020
Sarah U.
California
1 review
0 helpful votes
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Re-Ordered hats we developed last year. The re-order was easy and quick! Custom Ink does great work and would recommend them to anyone needing a hat or shirt quickly. Customer Service was great and helpful as well. Thank you!

Date of experience: September 3, 2020
Peter N.
California
1 review
0 helpful votes
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Custom Ink did a wonderful job and the product got to us way faster than they estimated. The website is super user friendly and uploading images was so easy. Everything was perfect from start to end. Thank you guys!

Date of experience: September 3, 2020
Daniel G.
California
1 review
0 helpful votes
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The website is extremely easy to use. The design creator for t-shirts made placement for your logo simple. When I re-ordered, my order shipped out within 1 day which was great. I appreciate the quick turn around. Thank you.

Date of experience: September 3, 2020
Scott H.
California
1 review
0 helpful votes
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Overall high rating to the questions asked above. Did not feel the pricing was overly competitive however. It was my intent to approve a small sample run before ordering volume quantities but felt the min. Sample quantity and pricing associated was out of line. It would be great to have a reduced sample pricing and therefore help improve the customer experience. This would only then encourage me to order more from Custom Ink. Now I am going to price out follow on orders in volume with Custom Ink competitors.

Date of experience: September 3, 2020
Patricia Z.
California
1 review
0 helpful votes
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Custom Ink is a great, cheap way to purchase t-shirts for my group with our logo. The colors are amazing, but I have found that after a few washes, the printing becomes cracked and a bit less vibrant. Well, you get what you pay for. The material is exactly what I expected, but my shirts ran a little large (ex. I'm usually and Adult XS or S, but I got a Youth L and could probably fit in a Youth M). The packaging was pretty nice, but it would be great to use less plastic to be more eco-friendly!

Date of experience: September 3, 2020
Brenda B.
California
1 review
17 helpful votes
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I had previously ordered only a few simple items from Custom Ink. One of their Reps contacted me ( Daniel) to see what else they could do for us. He explained several new ideas and provided some examples of some products we had never ordered from here. He really is great! Now that I know Custom Ink can handle all of our business needs, I can purchase everything here! Thanks again!

Date of experience: September 3, 2020

Overview

Custom Ink has a rating of 3.5 stars from 7,271 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Custom Ink most frequently mention customer service, great experience and high quality. Custom Ink ranks 3rd among T Shirts sites.

service
63
value
57
shipping
54
returns
31
quality
50