Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 5th among T Shirts sites.
As usual, awesome customer service, great product, and user friendly website.
Custom Ink personnel are always friendly and very helpful.
I wish when you did a group order the shirts were delivered to each person as well.
Simple, easy with extraordinary outcomes. I loved being able to provide my words for the shirt, then having your system create all the fabulous options for me to pick from. Making adjustments to font, size, color and design on the site was effortless and it gave me exactly what I wanted.
This is my second order from custom ink and it was still and amazing experience! Despite COVID-19 my order was processed and shipped really fast!
Your website is very easy to use. Your Service is excellent and your delivery is prompt. Thanks, we love our shirts. We have told others about you as well. Hopefully we will get you some orders!
Highly recommend. My stuff came in like 1.5 weeks, and it looked so good
CI called me to let me know that the logo and shirt color didn't go well together. They then took the time to outline my Logo to make work. Got my order super fast too.
Literally the fastest easiest thing I have ever done shirts were $#*! so quick even during all of this mess going on in the world
Once order was placed it was easy to keep on top of it and see all steps of the process. I requested a color change on one of the clip art options and was unsure if it would translate well. The company reached out with designs before printing, ensuring it would come out just like i envisioned. Overall a great experience and will recommend.
I have always ordered tshirts from Custom Ink and have been continuously satisfied with the results. I have also used the chat feature to troubleshoot online orders which was fantastic.
Overall experience was good, it was easy to use the online shirt creator, through the ordering process.
The customer service was great and the product came so fast and was amazing quality!
Customer service was great even though they in the end did not print my logo in the correct color.
The process was simple from start to finish. The graphic that I uploaded for the shirts was included and made to look great!
Discussing color options on the phone was very helpful
Love the quality of the shirt. Feels soft and light. Could be a shirt to go out or to sleep In. I haven't received any complaints from the pickiest people I know. Thanks customink crew you guys rock again!
As usually, it was a very fun and professional transaction. Love all my items
Towel is very low quality and won't be usable for our needs. Printing was done correctly and everything arrived quickly.
Things were all terrific service from the beginning to the end.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.