CustomControllerzz

Everything was great! I found out VanossGaming was discontinuing his controllers soon so I decided to get the ones I wanted immediately. They're pretty pricey, but there was a "daily deal" on his xbox 360 controllers. I bought 1 360 and 1 ps3 controller and with his promo code my total was about $181. Not too bad. I got the confirmation email for both orders almost immediately. I was told my controllers would ship in 2-3 weeks. That was far from the truth. They actually shipped within the first week and they arrived really soon after. I'm 100% satisfied with everything and the controllers work great! I love that in the package they leave a paper with contact info. If I had had any issues it'd be super easy to get ahold of someone.

Ordered PS4 Pro controller on 8-26-18 here is it 1-1-18-19 no controller, No refund and they quit communicating back in November.

Here is the scam. They take your money and make you think your getting your product within three months after that you have almost zero chance getting a reversal charge in your card or account. Then they quit communicating because they know you can't get your money back at that point!

Don't fall for this Scam!

I ordered on the 31st October for my sons Christmas present. If I had read reviews here I would NEVER have ordered. The information given to me has been misleading at the least, and has been very hard to get, now they have gone completely silent. I have been given the run around for a month and a half and now just want my money back. TIP- If you paid via Paypal or credit card, go back to them with your email/message trail for a refund, you will be covered for non delivery/faulty goods.

I purchased a ps4 controller from this company. Everything looked good and the price was kinda up there but it wasn't a worry. Shipping. Oh I payed extra for rushed processing and shipping they had to refund that and it was a month late! Once the controller finally showed up everything looked good. Once I plugged it in everything was fine except for one thing. The touchpad didn't work! I emailed multiple times and sent a direct message through their website but yet no response! I am beyond furious I had to replace the touchpad myself and spend even more money but that's better than waiting another month for a new pad. Overall there are MUCH better custom controller stores I would not waste your time here

I waited two weeks for controller come in they says via fed ex 2 days bs taking awhile order 1 June took 13 of June but why would put fed via 2 days make seem come in two days it bulls sh1t that all I know um pissed about it took that long

After buying a remote from them during their New years sale, I ended up sending it back because the RL buttons weren't working. I emailed back and forth with different representatives before they ordered me where to send the broken remote; In exchange for a new one. After that, which was Jan 12th, 2019. I have not heard back from a single worker. Through via, or telephone. It really sucks becuase, plenty of people has said to have the same issue. Im usually really good with reading reviews first prior to ordering and to anyone ordering or inquiring. DO NOT DO IT > All they want is your money, they do not care about the customers. Hell they might just send you a broken remote just so you can send it back & end up with nothing. Not even a sorry for your inconvience. I'm telling you guys, these mother$#*!ers really played me & went no show on me.

I'm not saying it is a fake company, but if its not a fake company then they've given up entirely and only send out orders once a year as a side gig. They do NOT i repeat DO NOT EVER check their emails, answer their phones, nor reply on the site messenger. To ANY MESSAGE, unless you are ordering ahead of time. Its been 6 weeks and i've gotten no communication whatsoever besides asking me if i wanted to refund my "rushed processing for the sorried delay" and i said yes and they then went forward with refusing to communicate more. It is actually a joke of a company.

This company has the worst customer servos I have ever seen in my life, I brought a controller from them and I needed to as about getting a new one, I sent two emails in the space of 3 months about this issue and still have yet to receive feedback!

I ordered my controllerz on 12/10/2016 I call in early January and was told they were going to ship on Monday 01/9/17 never shipped. Emailed and got no response took about a week to respond. Again I should see UPS confirmation on 01/25/17. Still nothing not even a response. I told my son in the beginning as he is 16 years old, don't hold your breath companies don't believe in or don't have customer skills anymore. What's more sad is the way the give automated responses and no follow through. Guessing if I don't receive confirmation by next week 02/07/2017 I will contact better business bureau and my bank to reverse charges.

Placed order on 12/2/17- paid extra for customization to take 5-7 days. It's now 12/15 and is still in "customization begins" status. You cannot reach a person by phone. You get an automated message that somebody will get back to you in 12-24 hours... false. If you email for "faster customer service" you get an automated response somebody will get back to you asap. Still waiting. Just terrible. Looking like I will have a disappointed kid for Christmas.

I ordered a custom controller as a Christmas gift for my son. Can you imagine your child going to the mailbox weekly looking for a long awaited Christmas gift to find it not be there for weeks on end? I call weekly and have spoken with a representative to be promised it would be mailed and still no controller. When you call be prepared to talk to hear an automated system. I finally was able to speak with a person to be promised the controller and yet it still has not been received. On top of that I was charged an additional fee on my credit card that I did not agree to. I will strongly encourage you to not do business with this company.