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After buying a remote from them during their New years sale, I ended up sending it back because the RL buttons weren't working. I emailed back and forth with different representatives before they ordered me where to send the broken remote; In exchange for a new one. After that, which was Jan 12th, 2019. I have not heard back from a single worker. Through via, or telephone. It really sucks becuase, plenty of people has said to have the same issue. Im usually really good with reading reviews first prior to ordering and to anyone ordering or inquiring. DO NOT DO IT > All they want is your money, they do not care about the customers. Hell they might just send you a broken remote just so you can send it back & end up with nothing. Not even a sorry for your inconvience. I'm telling you guys, these mother$#*!ers really played me & went no show on me.
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I waited two weeks for controller come in they says via fed ex 2 days bs taking awhile order 1...
I paid for the fastest shipment method and it took 4months to receive it. Kept sending emails to...
Hi Cierra,
Thank you for your feedback. We definitely apologize for the experience you have had with our company. We strive to provide each and every customer with the best and quickest shopping expierence possible. According to our records, your controller was fixed and shipped back to your home free of charge. The USPS tracking number for the package will be:
9402111899223615978366
We sincerely apologize for the delay, and also for the lack of communication. We hope you enjoy the controller! If you have any further questions please do not hesitate to ask.
Regards,
CC Support Team