Isabelle F.

I paid for the fastest shipment method and it took 4months to receive it. Kept sending emails to them and said theyd send it in a week or two. Didnt receive it. I sent another email and they said it was because of the gamertag option it was taking longer and if i accepted to get a refund for this option they could send it and id receive it whithin the next two weeks. I accepted to be refunded for that option so they could finally ship it. Still didnt receive it two weeks later. They refunded me that option and decided to just wait for it. 2 months later almost forgot i had bought a controller with them. I asked to be totally refunded because i just didnt want it anymore at this point id just buy one premade in a store in my area. And suddenly after i sent that email they decided to finally ship it. Felt like they had forgotten about me. Now i just got the controller and i tried it right away, the ( Y) button doesnt work correctly i have to press harder on it for the button to work. Im very disapointed, i paid 200$ for that controller. This is ridiculous i regret buying from this company. Never again. The only positive is that the controller looks good.