Hi Jo, please feel free to call us directly toll free at 800-214-4342. A trained customer service representative would be happy to assist you and provide accurate order updates. We hope to hear from you soon!

Ive just had bad experience with this company (see my review dated may 9th Carole B) I found the best way to get a response was to email Collin (the "President") on sales@customcontrollerzz.com -(I live in the Uk so phoning was not an option)-Put your last sentence in CAPITALS urging him to get back to you -but be prepared to wait and to have to keep on emailing - he was never rude but needs a rocket shoved up his arse! -be persistent - my problem took from Jan to last week to resolve! GOOD LUCK!

COllin this better not take 5 months to get my controller! YOU BETTER CALL ME BACK and STOP IGNORING ME! I paid for a product and I deserve customer service!