CustomCanv.as

After months of over twenty-five orders, this company stopped returning paid orders and would not respond via any of the methods posted on their website. After a month of attempting to get a response to no avail; I later had to file a protest with paypal to have the sum of monies I paid for on two large orders that were never shipped. " I loved the work they did but became completely bitter with the lack of concern this company has for a customer like me who had done over a thousand dollars in business with them."

Their website states 8-10 business days to process/ship order. It was 6 weeks (27 business days) and I hadnt received my order or a response to multiple emails, yet my credit card was charged the day I placed the order. I ended up successfully disputing the charge through my credit card company and ordered through another online site that had customer service numbers posted (this one does not, which is a huge flag!). I'm only left to ponder if this company went out of business or actively scams customers on occasion. I was a sucker for a good deal but ended up with a hassle for that decision. Should have researched reviews thoroughly before purchasing.

I've been waiting a full three weeks for my order and am on my third email to get an update with no response. They don't list a phone number, should have been my first clue, and their "live chat" has never been online that I've seen. Looking into refund from my CC company, but who knows.

Ive been waiting for 2 weeks for any update about my order. The website says 8-10 days for production + shipping. I emailed 3 times, but not response. No phone number listed on their website or Facebook. Feels Iike I've been scammed, which is very unfortunate because the canvas I ordered was a special birthday gift.

I originally ordered 4 canvas prints. 3 of which came out great. Unfortunately, the largest one had a printer fault line running across the middle of the print. I have made several attempts to get someone's attention from customcanv.as but to no avail. I asked just for a reprint twice and no response. I asked for a refund and no response. I even told them I was going to order more prints which was true but still no response. Great quality prints... Most of the time. Lousy customer service... consistently. 0 stars is too high of a rating. Whoops they owe me a star otherwise I can't submit my review!