Mark K.

Yes, it was my fault that I didn't check their baggage policies before I booked with them. I get that. When we showed up t the counter it just seemed quite out of control that they were going to charge me 80 a bag. Ok, that hurt. So on the return flight I tried to pay for my bags up front. Their website was no help. I put in my confirmation code and they did not give me the option to get extra luggage. I called customer service. Twice. On hold for 30 minutes both times. The flight was good nothing to complain about there but if you have to deal with their customer service good luck. Calculate180 euros extra on the flight if you want a bag for you and your partner. If you pay at the airport ad another 180 on top of that. Might be just better to fly a different carrier.

I originally ordered 4 canvas prints. 3 of which came out great. Unfortunately, the largest one had a printer fault line running across the middle of the print. I have made several attempts to get someone's attention from customcanv.as but to no avail. I asked just for a reprint twice and no response. I asked for a refund and no response. I even told them I was going to order more prints which was true but still no response. Great quality prints... Most of the time. Lousy customer service... consistently. 0 stars is too high of a rating. Whoops they owe me a star otherwise I can't submit my review!

I did not sign up for the monthly but just bought a book. Then had a ridiculously difficult time downloading the book onto my iPad through their app. After reading reviews I will never, ever buy from audible again. Wish they could owe me stars on their rating cuz it doesn't even deserve a 0