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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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The item I received in no way resembled the item I ordered. The two items could not have been more different. Then when I contacted the company, I was told I would be responsible for paying postage to return the wrong item that I received.
Bad site. Pay then never receive your order. Where is it?
Love the notch collar; so different from most blazers. The material is soft and the lining upgrades the blazer. Love that I can wear it to dress up jeans but it would also look great with casual pants. A very versatile wardrobe piece.
Package not delivered.Advised me different delivery companies to contact. Without tracking number for that company.
I am trying to get information on returning my item. It is beautiful fabric, but too small. I have been trying to get return information for several days and no one responds.
I am not happy with the product. I don't like the material and the fit isn't right. How do I return?
Top was described as rayon. It was polyester.
It was an unshapely badly designed piece.
I just got rid of it.
My order was sold out, and customer service staff was great in getting my refund for me.Earlier order was really nice. I will reorder in the future.
My order was sold out, and customer service was really helpful in getting things fixed for me. I will definitely be ordering from them again. My previous order was really nice.
It seemed to take forever to receive it
I have not worn it as of today, but may keep it for Easter
Just got 2 dresses and a tunic. They all fit! The only thing I was disappointed in was that they were all polyester. Wish company would go cotton or a blend.
The dress arrived with a zipper that doesn't go down all the way, so I cannot even try it on. I do not want to force it past the 4 stitches that are too close to the slider because that will break the stitches creating a hole at the zipper area. I held the dress up to myself and it seems like a medium is too small (best I can tell without trying it on which I cannot do because of the faulty zipper). I ordered a medium based on the measurements given on your site. I contacted the return dept., told them about the zipper and the size issue. They wrote back asking for pictures. I took pictures and sent them in. They wrote back asking for a video. I made a video of the faulty zipper and sent it in. They wrote back saying the zipper is fine! I should send the dress back, keep the dress, or they would give me $9 in compensation. But, they didn't give me an address to send the dress back to. I wrote back stating that the zipper is NOT fine. I am a seamstress and know what I'm talking about, and asked for the address to send the dress back. I have not heard back from them. I am very angry because I ordered this dress with enough time to get it to wear for Easter. Now, I doubt the issues will be resolved in time for me to have a correctly operating dress in the correct size before Easter. They aren't even returning my emails! I need this made right!
3 weeks after placing an order for 2 dresses and one pants, have received nothing. No update email, no merchandise. I was to allow 1-2 weeks for delivery.
I inquired with an email, No response.
Is this a legit company?
The fabric is hand wash only and it does require ironing. I would not have bought this if I had known these would be so high maintenance. Who does today?
Order was not fully fulfilled, missing one shirt. Emailed about it, so far no response. Also the return procedure of having to email to request a return is absurd, emailed for a return and still haven't received the return instructions.
I ordered three weeks ago. The receipt said delivery would be in six to twelve days. It still has not arrived and I haven't received any notice that it has even been shipped yet. Very disappointing.
Company did not honor refund even though I followed procedures exactly.
Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream
I followed their return policy. Everything was in the original package, I received instructions on how to return the product and I still do not have my refund. I will not ship this company ever again.
I purchased 3 items from CurveDream - all were true to size and the colors were beautiful. The sales staff was very professional regarding questions I had.
They fit good, but they had like a pair of shorts lining them that was very noticeable
I ordered two dresses. They are both HUGE! At least 10 inches too long for me and very wide. You get what you pay for.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
Fabric and the style was not what I expected. I do not now if I would purchase anything else from this website. The tops looked totally different in the pictures.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Thank you for your feedback and sorry to hear that you are not satisfied with our product or service.
We apologize for any inconvenience caused by the delay in updating your shipment's tracking information.
It may take several days for the carrier to update the tracking information once the package has been shipped. In some cases, there may also be delays due to unforeseen circumstances such as weather conditions or customs clearance procedures. And we will look into the matter further to provide you with an update.
If you need additional assistance, please feel free to contact us by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream