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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
The experience was satisfactory but the merchandise is below satisfactory
Would shop again lots to pick from. Love the spring clothes and the flowers on the dresses. Like cotton material also it's my favorite material.
Both dresses are nice but they are too long for me to keep. I'm going to end up getting altered bcuz the length is almost on my foot.
Quick delivery and as advertised. Comfortable shorts. Love them.
I enjoyed shopping n I'll do it again. Great variety
Easy to move between screens, but few reviews that referred to fit and size.
Would happily order again! I really love this dress.
It was easy to move around and shop. The hard part was making up my mind as to which dress, I want. That's why I bought all three.
Nice designs... love the material and it fit perfect...
There is no after purchase information available to help with returns.
Shipping was quick. I wish the returns were easier.
The sizing charts were different for each dress, but the measurements are accurate! I bought a large and an extra large when I normally wear a medium, but I measured myself and used the sizing chart for each dress. Voila!
The sizing charts were different for each dress. I am hoping the measurements are accurate!
My return has been sent back to you. Wrong size. Thank you very much!
Received my FIRST order today and couldn't wait to tell you I love my picks and was anxious to order again. Great prices and quality! Keep it up!
Love the modest and stylish clothing! They are good quality too!
I rated this so low because so late arriving. It was for a wedding and I had to buy another dress for a wedding. The dress itself was very nice. I paid double for guaranteed 3 to 5 day delivery. I would like a refund of the extra $9.99 I paid.
I had to go through my credit card company to get a response. No return information was given with the order. Certainly not a way to do business.
I don't want to do this now stop right now 50 characters is ridiculous now stop
Very disappointed with purchase. Long delivery wait, poor quality material, very thin material and sized very small. I ordered the blue dress for Easter and now I won't have a dress! I will be returning both dresses.
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.