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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
They don't have a true fit, their size chart is irrelevant, and they have a two-step, seven day return policy that is meant to deter returns. I won't buy from them again.
Love the dresses, they fit well and are very flattering.
Ordered two dresses. Both were not sized correctly. Sent several emails to retrieve information on how to return. They did not respond to any of me emails. I will not order from this company again.
Good quality product will no doubt order again! I will also tell others to check. Out this sight! Thank you for caring what your customers think
To order was easy postage charge a bit steep?
Return policy is terrible! Nothing else to add. I will not order in the future
My favourite pants for summer! Loose and airy for summer comfort.
Easy to order and receive, quality not the best but you get what you pay for!
Was afraid it would not arrive before my vacation but came on time and was delivered to my mailbox which was even better. I am glad I ordered a 3X because it fit me perfectly. I am top heavy and normally wear a 16W-18W or XXL I do recommend you order a size up to make sure it fits properly. Overall glad I ordered this..
Really great experience. I do have a dress to return - so we will see how that goes. But overall really great.
I need to return my items because they do not fit right and I found another dress for the occasion. I have no idea how to make a return. Can you please help
Ich habe den Eindruck, dass das Geschäft gute solide Waren vermittelt. Auch wenn es etwas lämger gedauert hat, wofür es sicher Gründe gibt, bin ich sehr zufrieden.
Lots of great styles and reasonable prices. Great store.
Shopping and ordering was easy. I do need to return so hopefully that process will go smoothly as well.
I am a teacher always looking for dresses that will be comfortable. I needed it before our awards ceremony and it shipped pretty fast.
Sono delusa in parte per la qualità dei capi. Inoltre il pagamento anticipato della merce non mi piace affatto.
Cordiali saluti
Quality clothing at affordable prices. Material is comfortable and perfect for this time of year.
Love the clothes and the best customer service every for on line shopping. They care
I ordered a dress from CurveDreams affiliated company. I ran into a problem on my end and Jacqueline was very helpful in reaching out to me via email. I ordered my first choice dress and an additional.
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.