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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
The blouse arrived quickly. Unfortunately the product was substandard.
Quick easy... great product. Would definitely order from again
Was concerned about ordering since I didn't know the company but I'm glad I did. I like the styles and the ordering was easy. They arrived quick and I will recommend to friends and definitely order again.
Blouses are good value and made with top quality, longer length, thigh level (I'm 5'4"). Delivery process is a little lengthy.
Timing was fine. The sizing is very ODD. I will consider ordering again, because the fabrics are very nice and the pieces are well made. But the waist lines, especially, need to be adjusted. Options of colors would be nice in most items also.
I love shopping on line. Your clothes line is really pretty and was hard to keep within my budget.
These pants are super comfy. Love the linen look that can be casual or dressy.
I need to return items what process am to use they don't give you a return label so what is the process for returning the closed that I purchased and how do I get my money back
I loved the selections on this site and was excited to give them a try. I ordered 2 top and pants sets. Neither of the tops was as shown in the photos. Very disappointing.
The products delivered were of so much cheaper material than what looks to be a linen in the pictures. Rather than being a cool cloth, the polyester type material is ridiculously hot to wear.
It would be easier to move things from my wish list if there was a check box so I could select all the items I want to move to my cart instead of having to do it one item at a time.
Fabrics are not the same as photos on the website. 4 of 5 items are so so. 5th item has nice fabric but the hem on the sleeves is unfinished. I will not order again.
Beautiful tops. Deep rich colors. Order came soon.
I will be hesitant to order more since there is such a discrepancy on how they fit.
Ok. Didn't care for material. Thought they were going to be a light sweatshirt material. I was going by picture. Should have read the material description.
Delivery took a bit longer than stated but the products were worth the wait!
Easy ordering process and quick delivery of the product.
The pants I received are not leggings, they are loose fitting!
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.