About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.2 stars from 8,926 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 34th among Women's Clothing sites.
Instant Feedback
Unfortunately, I ordered the wrong size and had to return my item, in which customer service was very helpful in doing so.
I ordered a sequined jacket and received a T-shirt material cardigan with a print that was supposed to look like sequins.
Very misleading and very expensive. Trying to get a refund. Would never shop with them ever again.
Purchased a dress for my niece in Febuary. No delivery! Four NON DELIVERIES!
These people are frauds! They blame the lack of delievy on not knowing my address which is 3255 Mount Veeder Road in Napa, California. Then they tell me to call a phone number is Southern California to find our about the delivery. WORST EVER CUSTOMER SERVIDE. I am canceling my order, demanding my money back and filing a fraud claim again these crooks.
After numerous attempts to get helpful information and no way to speak to an actual person, I was told to submit a photo of a defective blouse and I said that would not show on a flat photo and is there a way to get my refund. All day I have waited and still no reply.
"Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream"
I was charged for two and they said they would reimburse me 50.bucks and pick up the one I didn't order. So rude and unprofessional! It makes me dislike the dress. I'm plastic move soon so I could use my refund. They can pick up the second dress. I'm too busy and broke to deal with it. Worse experience I've ever had and I e been ordering o line for twenty plus years.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
I am returning my whole order. Disappointed in that process too. After several e-mails and bribing to keep the order i finally received the return address & am still jumping thru hoops with specific instructions.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
Never received my order!never read order never read order never read order never read order never received order!
Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream
Ordered four weeks ago. Queried last week as to where my items are. And then asked to review. Getting nothing. Paid and hassled. What gives with companies that feel like I have been scammed and asked to review. What's to review. Nothing but losing hard earned money
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
Color was darker than picture. Looked like sequins in picture. Definitely not what I was expecting. Sent it back and waiting for a refund.
Order placed on 2/15 and as of 3/11 has not been received. Tracking only shows being processed-. When will receive my order
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
Two of the 3 dresses I ordered were not as pictured. I want to return them but no return label was included in the delivery. I have not had any response to the emails I sent. I just want to get a refund for 2 dresses and a refund label is needed.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Was not the company that advertised on Facebook and there definitely not made in Carolina, but overall im satisfied.
My order was delivered to the wrong address and it took some detective work to find it. When I got my dress, I was disappointed with the quality - not what I expected.
Placed a order for 3 sweaters for christmas presents on 12.1.24. As of 12.25 never received!
Last time shopping here
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
The shorts ordered were just fine. Blouse is way, way too big. I wear a regular medium. The blouse receivd must be an extra large, which I want to return for. The sweat shirt is too large, but I can make it work on my body.
The L size for the sweater was huge while the blouse size L fit snug. The sizing chart did not help to predict this.
I emailed Customer Service that I needed to exchange my dress for a larger size. They emailed back with two options. I chose the second option which was to pay the shipping and an extra fee to have the new one sent. I heard nothing after that. I finally had to reorder the dress...in which I'm hoping I get it in time for the wedding. THEN I get an email explaining the instructions for sending the first one back to get a refund for that.
Very frustrating.
I had to order a 2nd dress because you wouldn't help me exchange it for the larger size. I'm getting married on the 30th and I need that dress. NOW.
Nice stuff will order more next time i need something will tell all my friends about your company
I received address and it was too small through the bust. You have to email them to return it.
They send the instructions and you have to pay the shipping to return it. Shipping was 12:97 through UPS. I won't be ordering anything from there anytime soon again.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"
The shirt I ordered looked nothing like the picture. It was supposed to be glittery top and it was not.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream