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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
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The dress dosent fit and the jacket I would never wear, poor quality.
Please give me the ifo to make a return.
Linda Jeannotte
The 4 tops pictured here were ordered by me but they are not the ones I received today
Cute top love how soft it is easy to order didn't take long to get it...Love it
Ordered before great experience. This was cheap knit. Not lined. Too big. Stretched out. Basically. Looks very old. Like I said cheap stamped knit
We thought it would never get here. Needed to be informed of when it would be shipped and when we were to receive it
Did not hang right, not heavy enough to hang correctly
Just hope I got the right size. If not can I change the size
Dress looks great I ordered wrong size can't find a way to return and get correct size.could use some HELP
Shipping was quick. Packaging was good. The top was a disappointment but the pants were great.
Ordered 2 dresses. Received but material is not what I expected. Both too tight through top part.
I was hesitant to order from a new Company. The shawl is beautiful and true to size! Good quality, too! I will be ordering more things from this Company!
Shorts took a long time to arrive - I didn't realize they were coming from China. But Customer Service gave me the option to cancel or to wait longer.
Didn't think I'd like the shorts when they arrived, but I actually do like them and they fit well - and the material is as described.
Fits well service was great and prompt delivery.
Well packaged
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.