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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
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Tops are lovely. Unfortunately they fit small. Customer service is good.
Purchased shirts. They came in a timely manner. Quality was very good. Fit and fabric nice. Very pleased!
Very disappointed there was no customer service number to do my return. Can't email from my cell phone. Tank top not the quality I expected. Read reviews before you order!
Easy checkout but hard to see entire product. Need to return.
I'm saddened by the size,(too big) and the quality of the items I bought. I won't use this company again and won't recommend it. It's a bit sad because the pictures show lovely clothes.
Poor. Products do not look like pictures. Very poorly made. Low quality.
Took at least 3 weeks to receive. Communication was in broken English
Really happy with order - thankyou. Fits so well - sizing is spot on.
Good service...quick. Pleased with the shorts l ordered...comfortable fit, light fabric and well made.
Good, nothing bad about the dress. Waiting for delivery is the worst.
Clothes run very small. Wear an XL-XXL depending on who makes the clothes. Ordered a 3XL to be safe and it is lucky to be the size of a L. One shirt does not even look anything like I bought. Guess thats what you get buying from a rip off overseas company!
The colors on this sweater were not as shown. Definitely did not look like the photo!
Very low quality.
Material is very thin………………………..
The shopping experience was fine but the clothes were a disappointment.
I was a little disappointed. I wanted a jacket a little more substantial. No pockets provided...
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.