About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.3 stars from 8,889 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 43rd among Women's Clothing sites.
Instant Feedback
I ordered item on 1/14 for a gift, sent to a different address. The tracking indicated it went towards wrong address, maybe min, and then was sent back to warehouse on 1/26. I have sent to emails asking where item is, still requesting it be sent to correct address. No response since.
And then I get this. Unbelievable!
You sent 2 jackets! I ordered one! They are too small! I have tried to contact you to return them! You say I can't return them to the address that says they were sent from in California!
I have asked for a return label! You never answer me on that!
So far I think you are a scam and unless I can get these returned and get my refund, I will let others know you are a scam too!
Item had no sequins whereas the picture on line made it appear to be sparkly and have sequins. Was only a printed design on fabric. Will be returning.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
I sent 6 or 7 emails requesting Curve Dream provide me with their return address so I could make a single return. They will not respond. The 30 day window for returns is nearing and still no return address is provided. On 1-9-25 it will be the end of the 30 day window. Do you think they are waiting...dah!
The photo does not represent the actual product. The photo shows a top that is embroidered but what is really on the blouse is just printed.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
Had a tricky return on jeans that didn't fit properly. It was handled really well, offered alternatives to make it easy for me.
Ordered some clothes for an upcoming vacation and have never received my order. I even paid expedited shipping charges. I have sent several emails requesting a cancel and refund and received no response. I am very disappointed and angry that I'm getting no response and lost $188+.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
https://www.curvedream.com/striped-crew-neck-long-sleeve-loose-blouse-cdmlx051.html
I ordered this top. I received something completely different. Please ship correct item immediately.
Do not order from this scam, portraying themselves as a buisness. I ordered a so called woolen jacket at $50. It came as a craft felt like, cheapo fabric with the buttons just barely hanging on. They don't offer a customer service # & do not respond to email. After 3 attempts at email, someone responded, but was a very strange worded email, that again, gave no instructions for return. No return address, no return label, nothing. Total scam. I have my credit card company working on it. They need to be reported to the BBB.
"Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream"
I ordered one item on December 12, with 8 - 12 business days delivery advertised.
It has not been delivered yet.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
I am trying to return a dress that didn't fit and is poor quality. I finally got a response saying if I returned it I would have to pay shipping or they offered me $12 to keep it. I stated that I wanted to return it, but they won't send me the address to return it to. Way too much trouble and expense…won't order from Curvedream again!
Awful. I placed an order 2/23 and it is still processing 3/18 even though the note says be patient processing takes three days.
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
I have been trying to contact your company,and did exchange emails. I received my order, way to big, been trying to return for a full refund. You've send me 2 emails asking to compensate me for 9.00 and keep the merchandise. I have made it clear, i just want to get the return label and address and send this $#*! back for full refund. It's cheap quality and not at all look like what you show. Please contact me with information I need to send back for refund. Are yall gonna keep the information from me until my time runs oit for return and refund! This has been over a week with email baxk and forth. Now I've not heard from yoir company at all. My name is Deborah Guttridge, pls call me ASAP 352-461- 6284 email *******@yahoo.com. This has wasted my time and caused so much frustration!
"Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream"
My experience is not good. It was poorly made and tight under the arms and no label to tell what size it was or what it made of. I will never order from Curve Dream again
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
The dress I ordered was nothing like the pic on web site at all. Have tried numerous times to start a return through emails And messenger. No response.no customer service number to call! This is no way to handle a business
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Lots to look at. Yes the photos made it look very cute and natural. It was a very cheep polyester and the fit not at all
Flattering.
The product was lovely but the fit was off as I am a Petite and I needed to have some professional filling done.
Two of the items were not even close to what I ordered. Very disappointed. I guess you can't believe the photos.
"Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
If you think the product differs too much from the picture online, you can send us a photo to report the issue and get compensation. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email service@curvedream.com. Our customer service team is always here to help.
Team CurveDream"
I ordered some clothes from them. When I received my ordered the clothes did not look as advertised. When I tried to ask for a refund and return them I got a reply back trying to get me to keep the clothes and offered me a minimal amount of money instead of returning what I paid. They I got ghosted. The email account was no longer operational. I tried to get through 3 times. Finally I stopped payments. I then did some research, should have done that first, and found out other people have gotten the same thing done to them. DON'T ofer from them.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
Ordered 3 items, none fit me, difficult to reach CurveDreams. Once I did they stalled and offered more than once to just keep the 3 nonfitting items at a reduced price. They finally caved and it's cost me $21+ to return. Won't do business with them again.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"