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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
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Even tho the item I purchased was not what I thought it would be and I returned it, the service before and after was efficient and helpful
Would like to see more product reviews and it looks like the dress is photoshopped on the model. Would be great to see a picture of a larger model wearing the dress. The return policy is difficult.
Would like to see more product reviews and it looks like the dress is photoshopped on the model. Would be great to see a picture of a larger model wearing the dress.
Bon service reçu dans un délai resonnable, qualité -prix ok aussi
Mauvaise expérience. Je souhaite renvoyer mes articles et on me dit que le retour est pour les USA. En gros, allez vous faire voir pour le retour. Site à ÉVITER
Nice fit and comfortable…….
Easy to order from website……
I did not find them comfortable. They were too tight in the crotch.
Quick and easy. Had no problems. With ordering or delivery.
I'm waiting for information regarding the return of the merchandise.
Took forever to get here, and not at all like the picture
Great quality and fit perfect, would happily recommend the cardigan to others
I never received the product. It might never have been shipped, because I never received any reports of it being shipped or in transit. And it was never received.
Not quality material or sewing. I was truly disappointed in the product no where being near the photo.
The dress was too small so I had to exchange it for a size larger. I have not received it yet and am hoping it will fit. The sizes run small. They should let the customers know that, so they will order accordingly.
Nice items to choose from. Delivery was a little slow but eventually arrived nicely packaged.
Shopping was easy enough. Not as happy with the product. Returning does not seem as easy to do
Easy to navigate through the online ordering process. The customer service department was very helpful. Having customer service keep in contact with me is a big plus.
Not very smooth I saw the jeans, loved them and by now since you emailed me saying you issued a refund I would have got it by now. Where is it. This is very poor customer service.
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.