About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.2 stars from 8,926 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 34th among Women's Clothing sites.
Instant Feedback
They are trying to get me to keep the items and take a partial refund.
Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream
I tried 3x to get the address to return clothing. Got the run around finally had to dispute the charges with credit card before I got a reply from company. Clothes are very poor quality also
Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream
Great so far. At least I get what I ordered. I've had some bad on line experiences with other companies, so I'm grateful to finally find a "real" company! Thank you Curve Dream!
I would never order from this company again. This was the first time I ordered from this website. It has been an nightmare.
I need to return both items I bought and they are not emailing what is the address I can return them to. This is unacceptable.
Never in all my years have never experienced anything like this. Just need to return what I bought.
Dear Customer,
Thank you for your feedback and sorry to hear that you are not satisfied with our product or service.
We apologize for any inconvenience caused by the delay in updating your shipment's tracking information.
It may take several days for the carrier to update the tracking information once the package has been shipped. In some cases, there may also be delays due to unforeseen circumstances such as weather conditions or customs clearance procedures. And we will look into the matter further to provide you with an update.
If you need additional assistance, please feel free to contact us by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream
I placed and paid for my order on February 5th. Today is March 1st and I still have not received it.
Dear Customer,
Thank you for sharing your feedback with us.
We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment. After checking, your order is already being dispatched.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream
Placed an order and never received my items and I'm being asked to do a review. I'm getting very worried that this website is a scam possibly!
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
After reading some reviews I was a bit worried- but I ordered two pair of pants I wanted. The fabric, quailty of sewing and the fit was really good and the price was very reasonable.
I ordered a dress with a light jacket in large. The jacket came in small and the dress did not look like the picture I ordered from and it is inferior quality. The dress is not acceptable for the function I purchased it for and the jacket is too small. I have contacted the company and after answering a multitude of questions and sending pictures of tags, bags, the dress and jacket they offered a $14 refund! Initially, the response was fairly quick, but now it has been three days and nothing. This company knows exactly what they are doing - ripping off it's Americans! Do not give them any business! I totally regret this purchase.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at service@curvedream.com. Have a great day!"
Recently I ordered two items on order #******* a twi piece outfit (pants and top) Lime green with floral top. I also ordered a blouse, stripe blue with long sleeves. The pants and top were delivered but I have never received the blouse. I am not sur if it was out of stock or just not included in my original order. I was never notified of any change in my order. Please have someone check this out and e-mail me at *******@verizon.net. Thank you.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
Still haven't received my full order. I'm still waiting. If I receive the order entirety I'll leave my reviews otherwise I am still waiting for my orders. Very slow delivery for being ordered on the 21st about 3 weeks of being delivered.
I ordered 3 items which reportedly would take 3 weeks to arrive. When the 3 weeks transpired, I inquired about the delay. Two days later they said one of the items was out of stock. I should have been told earlier so I could make a choice earlier. The items they were prepared to substitute were not acceptable. They finally agreed to refund the cost of the items.
I do not believe I should have initiated the inquiry. I cannot understand why they did not notify me earlier
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
The product I received seemed as though the print had been printed so many times it's just faded. The fabric was not comfortable at all. I returned my order on 30 October and have yet to get my refund. Won't order from this company again.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
The sizing of XL was more like a small 16. I bought 3 items and they were very poorly sewn and not as nice as they looked online.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Dresses too large and not great material attempted to send back took 3 inquiries and only got 1/2 money back will not be ordering again
The jacket I ordered did not fit and the material was nothing like the description.
The return process was so complicated that at first I thought I was being scammed.
I would suggest another company.
Dear Lorna E,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
If you think the product differs too much from the picture online, you can send us a photo to report the issue and get compensation. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email service@curvedream.com. Our customer service team is always here to help.
Team CurveDream
I wish you provided more detail of your clothes. I cannot determine the length of tops by the photos. Other than that everything is good.
I ordered a dress for a wedding, and wasn't informed it was backordered until 3-4 weeks of waiting. It would not be in time for the wedding, so I canceled order. Order never came, and I as yet have not received a refund. I also ordered 3 other items, and they came 4 weeks later but did not quite fit; their clothes run small. It was difficult trying to return them, and in the end, I opted to receive a small monetary compensation instead of the hassle of returning items (shipping isn't free) and wonder if I'll ever get that.
I bought the same 4 items on 3/5/25 in size M and Size L as this was the first time I ordered from CurveDream. I paid for the fastest shipping and it still took a long time to get my package...until 3/17/25. The items were as pictured and I decided to keep the M sizes as this was the correct size. I immediately emailed CurveDream and asked for a RMA# and return address so I can send back the L sizes. The response I got from them was you can keep the wrong sized items for a $30 credit if you like. I emailed customer service back saying that I specifically asked the customer service team to refund my credit card and provide me with a RMA # and return address. I originally emailed them on 3/17, again on 3/18, again on 3/19 and 3/24/25...still NOTHING from them as of 3/25/25. The original package I received came from China but the website does not provide a return address and states to email them to get a return address however when you email them to try to return items they do not respond if you are asking for a refund which is a fraudulent business practice as their website says that you can return items. I hope that I will receive a response from their team soon. I am contacting my credit card to report this business since at this point I have no other choice. It is a shame for them to operate in this manner.
Delayed delivery and poor quality Not as advertised and presented on the model I am trying to return it I would never wear this product
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Rick G,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!