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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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I would have loved the trousers but too hard to return for an exchange, gave them to a friend. It kept swapping over to a different web site and I did't trust it
This item was not received. Other items are poor quality and one is damaged! Would NEVER recommend to anyone.
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We do understand your disappointment, and we will do our absolute best to help you receive the order as soon as possible. Due to insufficient information, could you please contact us at service@curvedream.com and send us your order number? Please rest assured that we will investigate the issue and provide a resolution that will meet your satisfaction.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
I placed an order in February. It is now March 16th and have not received my order.
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order. We do understand your disappointment, and we will do our absolute best to help you receive the order as soon as possible.
Due to insufficient information, could you please contact us at service@curvedream.com and send us your order number? Please rest assured that we will investigate the issue and provide a resolution that will meet your satisfaction.
We sincerely apologize for any inconvenience caused. Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Team CurveDream
It took over a month to get my partial order. They did not deliver 3 items, with no explanation. I contacted customer service and have not received a reply.
Dear Customer,
We apologize for the inconvenience you have experienced with your undelivered order and the difficulties you encountered while trying to contact us. We understand your frustration and would like to assist you in resolving this matter.
We apologize if you have not received a response from us. We want to assure you that we do respond to every message we receive, and it is possible that our response may have been overlooked or gone to your spam or junk folder. Sometimes email operators identify our emails as advertising emails and automatically block our emails.
If you still cannot receive our emails, please contact us with another email address (such as Gmail).
Once again, we apologize for any inconvenience caused, and we appreciate your feedback. Thank you for giving us the opportunity to address this issue and improve our services.
If you need additional assistance, please feel free to contact us by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream
Well- made, medium weight cotton, and sewn well. Beautiful color of grass green— just what I wanted.
Just very confusing to see my order is processing when in actuality it's on hold because you're missing something and yet you don't let me know. Communication could improve.
I patiently waited for the 10 days I was told that it would take to receive a dress that I ordered for a wedding. As the wedding got closer and I hadn't received an email with shipping info, I began to investigate. My account showed that it was waiting for payment confirmation even though I was billed on the day I ordered. I finally emailed CurveDream and was told the dress was backordered and it would not be back in stock before the wedding I ordered it for. They offered other dresses that were not similar at all as an option or I could cancel my order. I will say that once I said to cancel the order, I received my refund almost immediately. I would have preferred to be told that it was out if stock immediately.
Dear customer,
Thank you for bringing this issue to our attention, and we appreciate your patience and understanding as we work towards improving our services.
We apologize for any inconvenience caused by the some products are out of stock. We strive to provide a positive shopping experience for our customers, and we regret falling short of your expectations in this instance.
Thank you again for your honest feedback, and we will take your comments into serious consideration as we work towards making improvements.
If you need additional assistance, please feel free to contact us by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream
Customer Service responded quickly to my emails but would have liked an option to call them in person.
It's been more than a week since I got an email saying it was delivered (but if it wasn't give it another 48 hours). It is now a week more and still no sign of it!
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order. We do understand your disappointment, and we will do our absolute best to help you receive the order as soon as possible.
Due to insufficient information, could you please contact us at service@curvedream.com and send us your order number? Please rest assured that we will investigate the issue and provide a resolution that will meet your satisfaction.
We sincerely apologize for any inconvenience caused. Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Team CurveDream
Cute dress in the picture, wanted it for the rehearsal dinner for granddaughter's upcoming wedding. Has never arrived, no explanation.
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order. We do understand your disappointment, and we will do our absolute best to help you receive the order as soon as possible.
Due to insufficient information, could you please contact us at service@curvedream.com and send us your order number? Please rest assured that we will investigate the issue and provide a resolution that will meet your satisfaction.
We sincerely apologize for any inconvenience caused. Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Team CurveDream
I didn't receive the shirt I ordered and received two identical shirts that I didn't order and don't like.
Dear Customer,
We're sorry that you're not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We'll forward your sincere feedback to the relevant department.
Any problems, you can email us at service@curvedream.com.
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
Very good over all I received the sweater very quickly.
1ère commande, articles conformes à ce que j'attendais donc expérience à renouveller
I sent an email inquiring about returns - no response. One place i found a 30 day return window - in another it said 7 days. Since I got no reponse - my 7 days is up. Also states must be in original bag, unused condition and with tags. The item I received had NO TAGS!
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We apologize for any negative experience you may have had with our return process. We understand that returning items can be frustrating, and we are committed to making this process as smooth as possible for our customers.
Online purchases made through curvedream.com can be returned or exchanged within 30 days from the delivery date. If there was a misunderstanding regarding our return policy in your case, we apologize for any inconvenience it may have caused.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream
Live the clothes. Stylish they fit good. Beautiful.
Good experience. Can't complain. I would shop again with curve dream nice to find stylish clothes for curvy girls
Very unhappy purchased a month ago and they just informed they were sold out.
Dear customer,
Thank you for bringing this issue to our attention, and we appreciate your patience and understanding as we work towards improving our services.
We apologize for any inconvenience caused by the some products are out of stock. We strive to provide a positive shopping experience for our customers, and we regret falling short of your expectations in this instance.
Thank you again for your honest feedback, and we will take your comments into serious consideration as we work towards making improvements.
If you need additional assistance, please feel free to contact us by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream
I received the item in a timely manner but I won't purchase any more because the item is overpriced for it's quality
Don't expect shipping costs, though it free. Maybe next time
What you get is not the same as portrayed by the photos. Mine were incredibly faded and a horrible denim finish.
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We apologize for any negative experience you may have had with our return process. We understand that returning items can be frustrating, and we are committed to making this process as smooth as possible for our customers.
Online purchases made through curvedream.com can be returned or exchanged within 30 days from the delivery date. If there was a misunderstanding regarding our return policy in your case, we apologize for any inconvenience it may have caused.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream