About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.3 stars from 8,889 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 43rd among Women's Clothing sites.
Instant Feedback
Ordered 3xl and they are not true sizes - maybe in a youth size but not women's. Now I have 3 pretty shirts that I can't wear and no way to return them! Would appreciate a size chart with US equivalent sizes, thx.
Would appreciate a size chart with US equivalent sizes, thx
My two outfits were too small and I wanted to exchange for
X large or XXL large
I paided $93.97 and I was told
They would refund me $5.00
Or return it for more money
How can they keep $88.97
I don't understand
I emailed many times. No response. Finally I got an email asking why I wanted to return.
No label for return was provided. I was told I could keep the items for $23 or return on my expense. No label provided.
I hope I get my refund.
The three items I received were nice and I was satisfied with their quality. However, all three were a size XL. One fit fine, one is too large and one is too small. The one that fit and the one that is too small are identical tops except for the print and color.
The quality was not great, but the price is reflective of that. The sizing is way off. The small is way too big and I always wear a small. The dress is actually two dresses, the white underneath is a separate dress.
My package was delivered to the wrong address. I spent some time trying to retrieve it from the postal service. I reached out to CurveDream customer service and they were so helpful. They really worked with me!
Waited for some time to receive the package. The items were made of poor quality materials.
Their items are well made and beautiful. Material is soft. They just run small.
Top is beautiful. Wish I had ordered one size up. Quality seems to be good. Pleased with looks.
The item was on backorder, It would have been nice to know this information when I placed my order. I had to email customer service, which they responded within one day. I ended up canceling the order.
Quality products with quick delivery and exchange policy.
Easy ordering and arrived on time. Unfortunately need to exchange items for a different size, but customer service helped with the return authorization process.
Ordering was quick and easy.
Sizing runs small.
I will return of gift it to a toddler.
I placed an order several weeks ago - I was charged for the order and received an email about it. That is the last I have heard from this company. They had a link to their site in the email - I went into the site - I could see my order - everything said it was pending. I couldn't go in to the order to see what was happening - was it being sent? Was it being prepared? I have no idea what is going on. So far, I have not received my order or any communication about it. I am about ready to contact my credit card company and start a dispute to get my money back.
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Regarding the delay in shipping, sometimes hot sale items require more time to prepare before shipment. Nonetheless, we apologize for any inconvenience this may have caused. Normally, our system will email you the delay notice if an item is not shipped by the promised time. If you don't find the email, you could try to check your spam folder.
We appreciate your feedback regarding the website and will continue to make improvements to enhance your shopping experience. Our products cater to people of all ages and styles, and we hope that you find something that meets your needs on our website.
If you need additional assistance, please feel free to contact us by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream
Not as pictured or as described. These are thick bonded material, not the lightweight cotton in the photos. Plus they were supposed to be striped and they were solids. The inseam is longer than described as well. I will not order from Curve dream again.
Horrible experience … once you place an order, this company is impossible to deal with when it comes to returns
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
Website was easy to use. Shipping experience OK - did arrive within the 15 business days. I received an email indicating item was shipped on November 13, but the tracking number kept indicating the item was not in they system. I wasn't sure what was going on - thought I would receive the item earlier. I believe I received it around November 28.
I believe you did false advertising, these clothes looked nothing like what you pictured the quality is awful and I will never wear them or order from you again.
Dear Customer,
We apologize for the disappointment you have experienced with the clothing items you purchased from us.
We strive to provide accurate product images and descriptions to ensure customer satisfaction. We apologize if the actual items did not match the appearance depicted in the pictures. Could you please send us some pictures of the item to check if it's not as described? We appreciate your feedback on this matter, as it helps us improve our offerings and ensure that our customers have a positive shopping experience.
If there is anything specific you would like us to address or if you have any further concerns, please let us know. We value your feedback and are committed to resolving any issues you may have encountered.
Once again, we apologize for any inconvenience caused, and we appreciate your feedback. Thank you for giving us the opportunity to address this matter and improve our services.
If you need additional assistance, please feel free to contact us by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream
I want to return items of order 4/13/2023 I have been trying to get in touch with you for days. Products are not made of material I thought and also too small. I am 80 yr. Old and want a FULL refund to my card. How do I return items please? Transaction ID 5HL*******C******* in amount of $75.96 Name: Elizabeth Ann Bowles ******* Point Lookout Rd. Leonardtown, Maryland ******* Phone *******576.
Sizes were not correct. Materials were not what was written in the details. And the tags that were attached were placed like a child attached them. I was so very excited+++ to make my purchase, but once I received my items I was sad! This shouldn't be the way you treat the customer.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"